{"id":3812051,"url":"https://alion.io/job/zulaykitchen-customer-service-representative","title":"Customer Service Representative","company":{"id":3189958,"name":"Zulay Kitchen","domain":"zulaykitchen.com","url":"https://alion.io/company/zulaykitchen","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["AR"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T11:36:24Z","employer_posted_date":null,"last_verified_at":"2026-11-05T11:36:24Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Customer Service RepresentativeJob Description:We are seeking a Customer Service Representative to join our team. This role involves handling customer inquiries, troubleshooting issues, understanding our product line as well as collaborating with team members to ensure customer satisfaction.\nJob Type: Full Time (Remote)\nSchedule: 9am-6pm EST\nResponsibilities:\nRespond promptly and professionally to customer inquiries via multiple platforms (e.g., calls, text, emails, messaging apps).\n\n: Provide technical assistance and guidance to resolve customer issues with our kitchen appliances.Create and implement design concepts for both new and existing products.\n\nDevelop a deep understanding of our product offerings to effectively assist customers with inquiries and recommendations.\n\nWork closely with colleagues to share knowledge, collaborate on complex issues, and ensure a seamless customer experience. There will be team meetings every day to communicate goals and collaboration with team members.\n\nStay updated on product features, industry trends, and company policies to enhance customer support capabilities.Requirements:\n\nProven experience in customer service or a related field.\n\nExcellent communication skills, both verbal and written.\n\nStrong problem-solving abilities and attention to detail.\n\nAbility to work effectively in a team-oriented environment.\n\nTechnical aptitude and willingness to learn about kitchen appliances\n\nImportant:Once we receive your complete submission, we will review it. If you pass this stage, we’ll reach out to schedule an interview.\nWe appreciate the time and effort you’re putting into your application and really look forward to seeing your creativity and attention to detail in action!\nOriginally posted on Himalayas","description_format":"text","description_chars":1763,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-05T14:30:15Z"}],"visa":[],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.816,"p_room":1,"age_days":8,"expected_fill_days":28,"reasons":["seen:8","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/zulaykitchen-customer-service-representative","json_url":"https://alion.io/job/zulaykitchen-customer-service-representative.json","meta":{"generated_at":"2026-11-14T06:27:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10893,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3189958},"rest":"https://alion.io/mcp/rest/get_company?id=3189958"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzulaykitchen-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzulaykitchen-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzulaykitchen-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zulaykitchen-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzulaykitchen-customer-service-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3812051}},{"tool":"search_jobs","arguments":{"company":"zulaykitchen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3812051},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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