# Customer Service Representative

Customer Service RepresentativeJob Description:We are seeking a Customer Service Representative to join our team. This role involves handling customer inquiries, troubleshooting issues, understanding our product line as well as collaborating with team members to ensure customer satisfaction. Job Type: Full Time (Remote) Schedule: 9am-6pm EST Responsibilities: Respond promptly and professionally to customer inquiries via multiple platforms (e.g., calls, text, emails, messaging apps). : Provide technical assistance and guidance to resolve customer issues with our kitchen appliances.Create and implement design concepts for both new and existing products. Develop a deep understanding of our product offerings to effectively assist customers with inquiries and recommendations. Work closely with colleagues to share knowledge, collaborate on complex issues, and ensure a seamless customer experience. There will be team meetings every day to communicate goals and collaboration with team members. Stay updated on product features, industry trends, and company policies to enhance customer support capabilities.Requirements: Proven experience in customer service or a related field. Excellen

- **Id**: 3812051
- **Url**: <https://alion.io/job/zulaykitchen-customer-service-representative>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: inferred_company_offices
- **Hiring geo confidence**: inferred
- **Hiring countries**: AR
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T11:36:24Z
- **Last verified at**: 2026-11-05T11:36:24Z
- **Board verified**: no
- **Days open**: 8
- **Description format**: text
- **Description chars**: 1763
- **Description truncated**: no
- **Relocation offered**: no

## Company

- **Id**: 3189958
- **Name**: Zulay Kitchen
- **Domain**: zulaykitchen.com
- **Url**: <https://alion.io/company/zulaykitchen>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Remote working hours

- **Label**: EST
- **Utc offset min**: \-5
- **Utc offset max**: \-5

## Trust

- **Level**: not_scored
- **Days open**: 8

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Argentina** — Iso: AR; Kind: country

## Lifecycle

- Event: open; At: 2026-11-05T14:30:15Z

## Liveness

- **Score**: 82
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.816
- **P room**: 1
- **Age days**: 8
- **Expected fill days**: 28
- **Reasons**: seen:8, win:early
- **Computed at**: 2026-11-14T05:58:10Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.