{"id":1206240,"url":"https://alion.io/job/zuora-billing-implementation-consultant","title":"Billing Implementation Consultant","company":{"id":58906,"name":"Zuora","domain":"zuora.com","url":"https://alion.io/company/zuora","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":24,"ghost_share":0.292,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":50000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":774},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Python","optional":false},{"name":"Salesforce","optional":false},{"name":"SQL","optional":false},{"name":"Rest API","optional":true},{"name":"SOAP","optional":true}],"status":"live","first_seen_at":"2026-06-01T23:21:41Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-08T02:33:33Z","board_verified":true,"closed_at":null,"days_open":128,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":127},"description":"Costa Rica\nCompany Overview\nAt Zuora, we doModern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.\nThe Team & Role\nAs an Implementation Consultant - Enterprise SaaS Software, you will play a key role in implementing Zuora Billing and CPQ solutions for enterprise customers. Collaborating closely with Solution Architects, Technical Consultants, customers, and cross-functional teams, you will contribute to solution design, configuration, testing, and deployment, optimizing subscription management and recurring revenue operations.\nYour responsibilities will cover the entire implementation lifecycle, including gathering requirements, creating technical documentation, configuring systems, conducting testing, and guiding customers on Zuora best practices to ensure seamless deployments and release cycles.\nThis role is ideal for candidates with experience consulting on SaaS enterprise software, strong customer-facing analytical and problem-solving skills, and a passion for developing expertise in Zuora’s platform.\nThis is a location-specific position that requires you to come into the office regularly to be most effective.\n* Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility. \n25% travel required for customer on-site engagements in North America and Canada.\nWhat you’ll do\nSolution Design & Implementation Support\nAssist the Solution Architect in designing and delivering Zuora Billing and CPQ implementations.\nConfigure solutions, ensuring alignment with business processes and best practices.\nSupport technical integrations with CRM (Salesforce, Microsoft Dynamics) and ERP (NetSuite, SAP, Workday) systems.\nRequirements Gathering & Documentation\nCollaborate with customers, business stakeholders, and technical teams to gather, analyze, and document requirements.\nDevelop and maintain functional and technical documentation, including API integrations, workflows, and solution designs.\nTesting, Troubleshooting & Support\nSupport system testing, user acceptance testing (UAT), and issue resolution before deployment.\nWork with Product, Support, and Engineering teams to identify, troubleshoot, and resolve implementation issues.\nAssist in customer training and knowledge transfer to ensure successful adoption of Zuora solutions.\nYour experience\n3 to 5+ years of experience in consulting for Enterprise Software implementations.\nExperience working in all stages of the implementation lifecycle.\nStrong analytical skills and a customer-centric mindset.\nExperience gathering requirements from customers, business stakeholders, and technical teams to provide fit/gap analysis and document requirements.\nExperience working with enterprise-level customers in complex project implementations.\nFamiliarity with coding or scripting languages such as Java, JavaScript, Python, or SQL.\nNice to haves:\nExperience in Quote-to-Cash, Order-to-Revenue, Billing, CPQ, finance, or subscription management implementations.\nExperience with CRM (Salesforce, Microsoft Dynamics) and ERP (NetSuite, SAP, Workday) integrations.\nExperience working with APIs (REST, SOAP) for system integrations.\nExperience with data migration and system integration strategies.\n#ZEOLife at Zuora\nAs an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly-it’s exciting. Our people, whom we refer to as “ZEOs\" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.\nAs part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:\nCompetitive compensation, variable bonus and performance reward opportunities, and retirement programs\nMedical, dental and vision insurance\nGenerous, flexible time off\nPaid holidays, “wellness” days and company wide end of year break\n6 months fully paid parental leave\nLearning & Development stipend\nOpportunities to volunteer and give back, including charitable donation match\nFree resources and support for your mental wellbeing\nSpecific benefits offerings may vary by country and can be viewed in more detail during your interview process.\nLocation & Work Arrangements\nThis is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.\nOur Commitment to an Inclusive Workplace\nThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.\nZuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.\nWe encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to .","description_format":"text","description_chars":6094,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Parental leave","Vision insurance"],"hiring_locations":[{"name":"Costa Rica","iso":"CR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Billing & Subscription Management","Subscription Commerce"],"lifecycle":[{"event":"open","at":"2026-09-25T00:00:10Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.584,"p_room":0.28,"age_days":127,"expected_fill_days":59,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-07T05:47:15Z"},"pay":null,"html_url":"https://alion.io/job/zuora-billing-implementation-consultant","json_url":"https://alion.io/job/zuora-billing-implementation-consultant.json","meta":{"generated_at":"2026-10-08T02:41:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4667,"day_limit":5000,"remaining_today":333,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58906},"rest":"https://alion.io/mcp/rest/get_company?id=58906"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzuora-billing-implementation-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzuora-billing-implementation-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzuora-billing-implementation-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zuora-billing-implementation-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzuora-billing-implementation-consultant"}]}