{"id":3324677,"url":"https://alion.io/job/zuora-office-community-manager","title":"Office & Community Manager","company":{"id":58906,"name":"Zuora","domain":"zuora.com","url":"https://alion.io/company/zuora","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":16,"ghost_share":0,"stale_share":0.125,"repost_share":0,"time_to_fill_p50_days":92,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Communications","role_family":"Communications","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":33000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":994},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-27T07:41:35Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-08T13:23:22Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About Zuora\nAt Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models - from subscriptions and usage-based pricing to AI-driven and outcome-based offerings - helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.\nWe’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.\n\nThe Opportunity\nThe Office & Community Manager will own the day-to-day workplace experience for Zuora’s Chennai office, creating a safe, efficient, welcoming, and well-maintained environment where employees and visitors can do their best work. Reporting to the APAC Workplace Manager, this role will connect facilities operations, vendors, budgets, employee programs, and community-building initiatives into one reliable workplace experience.\nIn the first 12-18 months, you will establish strong operating rhythms for the Chennai office, strengthen vendor and financial controls, improve workplace services, and help build an engaging office community aligned with regional workplace standards and business priorities.\nWhat You’ll Do\nWorkplace Experience & Operations\nOwn daily workplace operations and ensure the office is safe, clean, functional, and ready for employees and visitors.\nOversee housekeeping, pantry, reception, security, maintenance, access control, transport, and related workplace services.\nConduct regular workplace inspections and coordinate timely resolution of facilities issues, maintenance requirements, and employee concerns.\nPartner with the landlord, building management, service providers, and internal teams to maintain uninterrupted office operations.\nEstablish and maintain workplace procedures, service standards, records, checklists, and operating routines.\nVendor & Financial Management\nManage workplace vendors across sourcing support, quotations, negotiations, contracts, SLAs, AMCs, service reviews, and performance improvement.\nMonitor service quality, vendor compliance, invoices, purchase orders, and timely payments in partnership with Finance and Procurement.\nSupport annual budgeting, expense tracking, forecasting, reporting, and cost optimization initiatives.\nIdentify opportunities to improve service delivery and operational efficiency while protecting the employee experience.\nMaintain accurate records for contracts, assets, invoices, purchase orders, and workplace expenditure.\nEmployee Experience & Community Engagement\nPlan and deliver employee engagement activities, celebrations, wellness initiatives, and community-building programs.\nCreate inclusive programs that encourage connection, collaboration, and a positive office culture.\nGather employee feedback and translate insights into improvements to workplace services and the office experience.\nManage workplace communications related to events, facilities updates, office guidelines, and employee initiatives.\nSupport initiatives that encourage meaningful office connection, collaboration, and a strong sense of community.\nEvents, Hospitality & Leadership Support\nCoordinate workplace logistics for leadership visits, town halls, business meetings, team events, and external visitors.\nManage event planning across budgets, venues, catering, vendors, employee communications, and on-site execution.\nEnsure meeting rooms, visitor areas, and office facilities are prepared to the required standard.\nDeliver a professional, inclusive, and welcoming hospitality experience for employees, leaders, and guests.\nHealth, Safety & Compliance\nEnsure compliance with applicable workplace, building, fire safety, environmental, and statutory requirements.\nCoordinate workplace risk assessments, safety inspections, emergency drills, corrective actions, and follow-up activities.\nMaintain emergency response procedures, incident records, safety documentation, and business continuity plans.\nWork with building management, security, vendors, and internal teams to address workplace risks promptly.\nPromote a culture of safety, inclusion, accessibility, and responsible workplace practices.\nSpace, Assets & Workplace Projects\nMaintain accurate records of office assets, equipment, inventory, seating, and space utilization.\nCoordinate workplace requirements for employee onboarding and offboarding, including access, seating, assets, and relevant handovers.\nSupport office moves, seating changes, maintenance projects, renovations, and workplace improvement initiatives.\nMonitor office utilization and identify opportunities to improve space planning and resource allocation.\nPartner with IT and other teams to ensure workplace readiness for new employees and changing business needs.\nSustainability & Continuous Improvement\nSupport initiatives related to energy efficiency, waste reduction, responsible purchasing, and sustainable workplace operations.\nMonitor workplace feedback, service levels, vendor performance, and operational metrics to identify improvement opportunities.\nPrepare periodic reports on workplace expenditure, vendor performance, employee engagement, and operational issues.\nShare updates, risks, and recommendations with the APAC Workplace Manager and escalate issues requiring regional support.\n\nAbout You\nYou may be a great fit if you:\nBring typically 6-8 years of experience in workplace operations, facilities management, corporate office administration, hospitality, or employee experience.\nHave experience managing office services, vendors, budgets, events, workplace projects, and compliance requirements.\nCan take ownership of local workplace operations, prioritize competing needs, and respond thoughtfully to time-sensitive issues.\nBuild trusted relationships with employees, leaders, vendors, landlords, and cross-functional partners.\nUse sound judgment, organized processes, and practical problem-solving to improve service delivery.\nUnderstand financial operations such as invoice validation, purchase orders, expense tracking, budget monitoring, and vendor cost control.\nCommunicate clearly and adapt your approach to different stakeholders and situations.\nAre comfortable working independently while staying connected to regional standards, priorities, and support networks.\nUse Microsoft Office or Google Workspace confidently and can learn procurement, ticketing, or facilities management systems.\nNice to Have\nExperience in a technology, SaaS, or multinational corporate environment.\nExperience supporting office moves, renovations, space planning, or workplace improvement projects.\nFamiliarity with sustainability, environmental health and safety, business continuity, or accessibility programs.\nExperience creating employee engagement or community-building programs.\n\nAbout the Team\nThe Chennai Office & Community Manager is part of Zuora’s APAC Workplace team and reports to the APAC Workplace Manager. The team is responsible for creating safe, effective, and engaging workplaces that support employees, leaders, and business operations across the region.\nYou will work closely with HR, IT, Finance, Procurement, Security, business leaders, landlords, building management, and workplace service providers. This is a hands-on role with meaningful local ownership, regional collaboration, and opportunities to expand your scope through workplace projects, employee programs, and continuous improvement initiatives.\nBenefits\nZuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:\nCompetitive compensation, variable bonus and performance-based reward opportunities, and retirement programs\nMedical Insurance\nGenerous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break\nPaid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)\nLearning & development stipend to support ongoing growth\nOpportunities to volunteer and give back, including charitable donation matching where available\nMental wellbeing resources and support\n*Benefits may vary by location; details will be shared during the interview process\n#ZEOLife at Zuora\nZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:\nCollaborate deeply across teams and regions\nLearn constantly and iterate often\nBuild an inclusive, high-performance culture where people feel inspired, connected, and valued\nOur Commitment to an Inclusive Workplace\nThink, be and do you.\nAt Zuora, different perspectives, experiences, and contributions matter - everyone counts.\nZuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.\nWe encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to  (or local equivalent, where applicable).","description_format":"text","description_chars":9611,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Health insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Billing & Subscription Management","Subscription Commerce"],"lifecycle":[{"event":"open","at":"2026-10-27T09:28:06Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":11,"expected_fill_days":92,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/zuora-office-community-manager","json_url":"https://alion.io/job/zuora-office-community-manager.json","meta":{"generated_at":"2026-11-08T15:15:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32258,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58906},"rest":"https://alion.io/mcp/rest/get_company?id=58906"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzuora-office-community-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzuora-office-community-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzuora-office-community-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zuora-office-community-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzuora-office-community-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3324677}},{"tool":"search_jobs","arguments":{"company":"zuora.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3324677},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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