{"id":1068964,"url":"https://alion.io/job/zuper-senior-executive-technical-implementation","title":"Senior Executive - Technical Implementation","company":{"id":11154,"name":"Zuper","domain":"zuper.co","url":"https://alion.io/company/zuper","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":46000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"n8n","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Zapier","optional":false}],"status":"live","first_seen_at":"2026-08-25T11:13:53Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-09-29T15:28:14Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Roles & Responsibilities\nGather, analyze, and validate customer technical and business requirements for implementation.\nTranslate requirements into technical solution designs, specifications, and configuration plans for the delivery team.\nConfigure and customize the platform to meet customer use cases, including workflows, data models, and account setup.\nBuild and maintain API integrations (REST APIs and callback/webhook APIs) between the platform and third-party systems (e.g., CRM, ERP, billing).\nDevelop custom scripts and automations using JavaScript, HTML, and Python to extend platform functionality.\nPerform data migration, transformation, and validation to ensure clean, accurate customer onboarding.\nConduct QA and end-to-end testing of configured solutions and integrations before go-live.\nTroubleshoot and resolve technical issues during implementation and hypercare, coordinating with engineering as needed.\nDefine and communicate technical scope, milestones, and realistic delivery timelines.\nCreate technical documentation, process diagrams, and integration specs to support delivery and handover.\nDeliver technical guidance, consulting, and user training to ensure successful customer adoption.\nCollaborate with product, engineering, and support teams to close gaps and drive seamless implementation.\nExpectations\n3-4 years of experience in technical customer onboarding, including requirements elicitation, analysis, modeling, and verification.\nStrong analytical and creative problem-solving skills.\nExcellent listening, interpersonal, written, and verbal communication skills.\nMission-focused, with a strong sense of ownership and accountability.\nReliable, collaborative team member who takes initiative.\nMinimum 3 years in solution engineering or enterprise software implementations (flexible for the right candidate).\nProficiency in JavaScript, HTML, and Python.\nWorking knowledge of API integrations, particularly REST and callback/webhook APIs.\nHands-on experience with automation/workflow builders such as n8n, Workato, or similar (e.g., Zapier, Make).\nAbility to apply AI, automation, and technical skills to build innovative tools and solutions that solve complex onboarding challenges, unblock implementations, and close operational gaps.\nExperience managing onboarding for both SMB and Enterprise customers.","description_format":"text","description_chars":2337,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-09-19T23:01:51Z"}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.698,"p_room":0.75,"age_days":35,"expected_fill_days":42,"reasons":["conf:14","win:late"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/zuper-senior-executive-technical-implementation","json_url":"https://alion.io/job/zuper-senior-executive-technical-implementation.json","meta":{"generated_at":"2026-10-01T04:31:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3875,"day_limit":5000,"remaining_today":1125,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}