{"id":2383821,"url":"https://alion.io/job/zuru-site-reliability-engineer","title":"Site Reliability Engineer","company":{"id":3048236,"name":"ZURU","domain":"zuru.com","url":"https://alion.io/company/zuru-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Auckland, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon ECS","optional":false},{"name":"Amazon EKS","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"Kubernetes","optional":true}],"status":"live","first_seen_at":"2026-09-18T09:25:16Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-13T13:13:40Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"About ZURU\nZURU is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; ZURU Edge is pioneering new generation FMCG brands to better serve modern consumers.\nFounded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5000 direct and indirect members across more than 30 international locations.\nOne of the largest toy companies in the world, globally recognised and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns and Smashers. Our global FMCG brands include MONDAY Haircare, Rascals, NOOD, BONKERS, Gumi Yum Surprise, and more!\nFor more information, visit www.zuru.com.\nPosition Overview\nThis is the founding SRE role for ZURU's internal application estate - the reliability function that lets an application outlive the engineer who built it. ZURU's internal engineers sit with the business units they serve and build fast. This role is how what they build stays up. Working as one of a pair - Auckland and China, covering the estate follow-the-sun - you're not joining a reliability function. You're designing it.\nPosition Impact\nAt 6 months, the graduation gate runs as a pipeline job, the runtime foundations are hardened and published so every new build inherits them, and the first applications have moved off the engineers who built them onto a supported rota.\nAt 12 months and beyond, the estate gets quieter rather than busier. Applications graduate and retire each quarter, ungraduated applications per engineer stays inside the ceiling the whole model depends on, and mean time to restore and change-fail rate both trend down - because repeat failures are fixed in the shared capability package rather than in a runbook.\nWho you are:\nAn engineer who has carried a pager for systems other people wrote - and made that sustainable rather than heroic. You're strong on AWS, hands-on with observability, and you automate your way out of toil rather than adding a runbook entry. You've written an SLO that actually changed a decision. You don't need a reliability function to already exist - you're here to build one.\nKey Responsibilities\nThe Graduation Gate\nOwn the automated checks an application passes to join the supported estate: on the paved path, observability wired, an SLO defined, alerts routed to a rota, reproducible from a clean clone.\n\nRun them as a pipeline job, not a meeting.\n\nRuntime Foundations\nHarden and publish AWS across Lambda, ECS, EKS, and Terraform - with Temporal for durable workflows - so every new build inherits them from day one.\n\nObservability by Default\nWire Open Telemetry from day one into a single telemetry layer.\n\nDefine SLOs with each application's business owner in terms they would notice breaching.\n\nAgent-First Incident Response\nDesign the loop where an agent drafts the fix and a human approves it.\n\nBuild incident response that scales without scaling the team.\n\nFixes That Stay Fixed\nPush every repeat failure into the capability package every repository consumes - so every future build inherits the fix, rather than adding a runbook entry.\n\nMake the estate quieter over time, not louder.\n\nLIFE@ZURU\nZURU is on a quest to reimagine tomorrow. Founded in 2003, ZURU Group has rapidly grown and now spans three core divisions-ZURU Toys, ZURU Edge (consumer goods) and ZURU Tech (construction).\nAt ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.\nAt ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else.\nGet to know us a little better by checking out @lifeatzuru on Instagram or www.zuru.com.\nWHAT WE OFFER\nCulture for Growth\n\nHealth Benefits\n\nGlobal Opportunities\n\nSurrounded by an A Player Team\n\nCompetitive Remuneration\n\nLots of fresh fruit, coffee, pals fridge and more (optional)\n\nZURU - Reimagining tomorrow\nZURU may use AI tools to help screen, assess or select applicants.","description_format":"text","description_chars":4510,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["FMCG & Consumer Brand Groups"],"lifecycle":[{"event":"open","at":"2026-10-12T19:53:15Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.395,"p_room":0.55,"age_days":24,"expected_fill_days":20,"reasons":["conf:2","stale_co","win:tail"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/zuru-site-reliability-engineer","json_url":"https://alion.io/job/zuru-site-reliability-engineer.json","meta":{"generated_at":"2026-10-13T13:49:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21249,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3048236},"rest":"https://alion.io/mcp/rest/get_company?id=3048236"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzuru-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzuru-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzuru-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zuru-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzuru-site-reliability-engineer"}]}