{"id":3800065,"url":"https://alion.io/job/zus-coffee-regional-project-manager","title":"Regional Project Manager","company":{"id":3012167,"name":"ZUS Coffee","domain":"zuscoffee.com","url":"https://alion.io/company/zuscoffee","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false}],"status":"live","first_seen_at":"2026-11-05T09:47:25Z","employer_posted_date":null,"last_verified_at":"2026-11-05T09:47:25Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Position Responsibilities\n\nThe Project Manager is responsible for driving the successful delivery of technology initiatives from initiation through completion, ensuring projects are delivered on time, within scope, and aligned with organizational objectives. Working under Delivery Excellence, the Project Manager executes delivery within the governance framework established by the PMO.\n\nThe role ensures strong planning, execution discipline, stakeholder coordination, and proactive risk management across assigned initiatives. The Project Manager acts as the central coordination point for cross-functional teams, ensuring alignment between Engineering, Product, Enterprise Systems, vendors, and business stakeholders to deliver measurable project outcomes. The role requires a strong balance of execution leadership, structured reporting, and stakeholder influence to maintain delivery momentum and ensure commitments are met.\n\nProject Planning and Delivery Execution\n\nDrives the end-to-end execution of assigned projects, ensuring clear planning, structured execution, and achievement of defined milestones.\n\nDevelop comprehensive project plans, timelines, and delivery roadmaps aligned with PMO governance standards\n\nLead project kick-off sessions, ensuring alignment on objectives, scope, success criteria, and responsibilities\n\nDefine milestones, deliverables, and accountability structures across teams\n\nManage day-to-day project execution and ensure progress against planned schedules\n\nCoordinate cross-functional teams to maintain momentum and remove blockers\n\nGovernance and PMO Alignment\n\nEnsures projects operate within the governance framework established by the PMO Lead and follow the organization’s delivery standards.\n\nApply PMO governance standards including stage gates, documentation requirements, and approval processes\n\nMaintain accurate project documentation, trackers, and reporting artifacts\n\nEnsure project readiness before progressing through key delivery phases\n\nSupport adoption of governance templates, tools, and best practices across the project team\n\nPlays a key role in embedding delivery discipline across initiatives.\n\nProject Monitoring, Visibility and Reporting\n\nProvides clear and structured visibility into project performance and delivery health.\n\nTrack project progress against scope, schedule, and milestones\n\nMaintain RAG status indicators for delivery health\n\nPrepare structured project reports and updates for the PMO Lead and senior stakeholders\n\nActively maintain project RAID logs (Risks, Assumptions, Issues, Dependencies)\n\nEscalate emerging risks or potential delays proactively\n\nEnsures PMO and Leadership maintains clear visibility into delivery progress and risks.\n\nRisk and Issue Management\n\nProactively identifies and manages risks that may impact project outcomes.\n\nIdentify potential delivery risks early and define mitigation plans\n\nManage project issues and coordinate resolution across stakeholders\n\nMonitor dependencies across teams, business stakeholders or external vendors\n\nEscalate critical risks to the PMO when required with clear context, impact assessment, and a recommended course of action\n\nEnsure contingency planning for potential delivery challenges\n\nSupport to ensure delivery risks are managed before they impact timelines or outcomes.\n\nStakeholder Coordination and Communication\n\nActs as the central communication point across all project stakeholders.\n\nEnsure alignment between project objectives and stakeholder expectations\n\nFacilitate regular project meetings including status updates, planning sessions, milestone reviews and drive decisions by capturing action to close the loops\n\nAct as the primary project communication point for Engineering, Product, or across Tech Pillars or External Vendor where applicable.\n\nEnsures collaboration across teams remains structured and productive.\n\nDelivery Quality and Continuous Improvement\n\nContributes to improving delivery effectiveness and maturity across the organization.\n\nLead post-implementation reviews and capture lessons learned into actionable improvements\n\nIdentify delivery inefficiencies and recommend improvements\n\nContribute insights to the PMO Lead for improving governance frameworks and delivery practices\n\nPromote consistent delivery practices across projects\n\nContributes to strengthening execution capability across the technology function.\n\nRequirements\n Qualification and Experience\n\nBachelor's degree in a relevant field (Technology, Business, Engineering, or equivalent)\n\nPMP, PRINCE2, or equivalent project management certification — preferred but not mandatory if experience is strong\n\nAgile certifications (CSM, PMI-ACP, SAFe) are valued for candidates with a strong agile delivery track record\n\nA candidate at the mid-senior level (4–6 years) will be considered if they can demonstrate:\n\nExceptional delivery track record in complex, cross-functional technology programmes\n\nMeasurable contribution to delivery process improvement or team capability building\n\nHigh proficiency with delivery governance tools and structured reporting\n\nStrong appetite and demonstrated ability to operate autonomously in ambiguous environments\n\nPreferred Requirement\n\nExperience in F&B, retail, or similarly operationally complex industries\n\nExposure to technology systems common in F&B environments\n\nExperience in PMO environments or contributing to delivery office setup and governance development\n\nVendor management experience, particularly for technology implementation partners\n\nFamiliarity with project tools such as Jira\n\nSkills\nProject Management, Project Planning, Risk Management, Vendor Management, JIRA","description_format":"text","description_chars":5650,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-11-05T11:01:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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