{"id":3739040,"url":"https://alion.io/job/zus-coffee-regional-site-reliability-engineer-sre","title":"Regional Site Reliability Engineer (SRE)","company":{"id":3012167,"name":"ZUS Coffee","domain":"zuscoffee.com","url":"https://alion.io/company/zuscoffee","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon ECS","optional":false},{"name":"AWS","optional":false},{"name":"AWS Fargate","optional":false},{"name":"AWS Lambda","optional":false},{"name":"CI/CD","optional":false},{"name":"CloudFormation","optional":false},{"name":"Docker","optional":false},{"name":"Go","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Node JS","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-11-04T09:42:36Z","employer_posted_date":null,"last_verified_at":"2026-11-04T09:42:36Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Position Responsibilities\n\nProduction Reliability & Availability\n\nEnsure high availability and performance of production services across multiple regions\n\nDefine and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets\n\nLead incident response and root cause analysis (RCA) for production issues\n\nImprove system resilience through fault tolerance, redundancy, and graceful degradation\n\nCloud Infrastructure & Platform Operations\n\nOperate and optimize containerized services running on AWS ECS\n\nManage cloud infrastructure including:\n\nAWS ECS\n\nApplication Load Balancers\n\nAuto Scaling\n\nCloudWatch\n\nVPC networking\n\nEnsure reliable deployment pipelines and infrastructure consistency.\n\nMicroservices Reliability Engineering\n\nSupport and optimize Go and Node.js microservices\n\nImprove service performance, scalability, and fault tolerance\n\nImplement health checks, circuit breakers, and retry strategies\n\nCollaborate with development teams to improve service architecture.\n\nObservability & Monitoring\n\nImplement and maintain observability systems including\n\nMetrics\n\nLogging\n\nDistributed tracing\n\nBuild dashboards and alerts to detect system issues early\n\nImprove monitoring using tools such as:\n\nPrometheus / Grafana\n\nAWS CloudWatch\n\nOpenTelemetry\n\nBuild and maintain CI/CD pipelines for microservices\n\nAutomate infrastructure and operational tasks using:\n\nInfrastructure as Code (Terraform / CloudFormation)\n\nScripts or internal tooling\n\nImprove deployment reliability and reduce manual intervention\n\nIncident Management & Operational Excellence\n\nParticipate in on-call rotations\n\nDrive blameless postmortems\n\nImplement preventive actions to eliminate recurring incidents\n\nContinuously improve operational runbooks and response processes\n\nRequirements\n Qualification & Experience\n\n4+ years experience in Site Reliability Engineering, DevOps, or Production Engineering\n\nExperience supporting distributed microservices architecture\n\nExperience operating high-traffic production systems\n\nTechnical Skills\n\nCloud & Infrastructure Management\n\nPrimary Platform: Extensive experience with AWS ecosystem management.\n\nCompute & Orchestration: Hands-on expertise in AWS ECS (Fargate & EC2 launch types) and Docker containerization.\n\nNetworking: Proficient in VPC configuration, Application Load Balancers (ALB), and Network Load Balancers (NLB).\n\nScaling: Experienced in managing Auto Scaling to maintain high-traffic production environments.\n\nProgramming & Automation\n\nApplication Support: Proven ability to support and optimize distributed microservices written in Go (Golang) and Node.js.\n\nAutomation & Scripting: Skilled in developing internal tools and automation scripts using Go, Python, and Bash.\n\nInfrastructure as Code (IaC): Experienced in automating infrastructure using Terraform or CloudFormation.\n\nAdditional:\n\nExperience managing multi-region infrastructure\n\nExperience operating high-scale microservices systems\n\nKnowledge of service mesh architectures\n\nExperience with AWS ECR, Lambda, or event-driven architecture\n\nExperience with cost optimization in AWS\n\nSkills\nDevOps, Production Engineering, Site Reliability Engineering","description_format":"text","description_chars":3170,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-11-04T11:06:57Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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