{"id":3604365,"url":"https://alion.io/job/zus-coffee-regional-system-analyst","title":"Regional System Analyst","company":{"id":3012167,"name":"ZUS Coffee","domain":"zuscoffee.com","url":"https://alion.io/company/zuscoffee","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T08:07:46Z","employer_posted_date":null,"last_verified_at":"2026-11-02T08:07:46Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Position Responsibilities\n\nThe System Analyst owns technical scoping, system design, and solution ownership across the Enterprise Solutions pillar — spanning POS, ERP, and HRMS. This role is responsible for system design documentation, integration flow mapping, and technical feasibility/scalability assessments across all three systems, working directly with technical teams to translate approved solution direction into actionable, well-documented technical execution. Business stakeholder engagement remains with the Pillar Lead.\n\nSolution Ownership & System Design\n\nOwn technical scoping and solution design across POS, ERP, and HRMS initiatives\n\nProduce system design documentation and technical specifications for approved initiatives across all three systems\n\nAssess technical feasibility and scalability of proposed solutions before implementation begins\n\nRecommend solution approaches and technical trade-offs to the Pillar Lead for direction and sign-off\n\nIntegration & Flow Mapping\n\nMap and document all integration flows in, out, and across POS, ERP, and HRMS — including data flow diagrams and touchpoint documentation\n\nAnalyze existing system architecture and integration points to identify constraints, risks, and design considerations\n\nMaintain a consistent, up-to-date repository of system flow diagrams and integration maps across the pillar\n\nExecution Enablement\n\nTranslate approved solution direction from the Pillar Lead into actionable technical execution plans for the relevant system team (POS System Admins, ERP Specialists)\n\nWork directly with technical teams during build/implementation to ensure solutions are executed per design intent\n\nFlag technical risks, dependencies, or scalability concerns proactively to the Pillar Lead\n\nHRMS Onboarding\n\nLead technical scoping and solution design for HRMS as it is integrated into the pillar\n\nEstablish initial system flow documentation and integration mapping for HRMS from the ground up\n\nRequirements\n Qualification & Education\n\n4–6 years of experience in a System Analyst, Solutions Analyst, or Technical BA role, with demonstrated system design and solution ownership experience\n\nHands-on experience with integration flow mapping and data flow documentation across multiple systems\n\nFamiliarity with ERP (e.g., NetSuite), POS platforms, and/or HRMS systems strongly preferred\n\nProven experience assessing technical feasibility and scalability of proposed solutions\n\nStrong technical writing skills — system flows, design specs, architecture documentation\n\nAbility to work independently with technical teams without requiring business stakeholder facilitation\n\nComfortable managing concurrent technical workstreams across three systems with shifting priorities\n\nSkills\nData Flow Diagram, Database Management, Systems Analysis","description_format":"text","description_chars":2799,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-11-02T11:01:15Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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