Business Operations and Contracts Coordinator

Level Up Your Career with Zynga!

At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times-connecting players in 175+ countries through fun, strategy, and a little friendly competition.

From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™-plus many more!

Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation-and where you can take your career to the next level.

Join us and be part of the play!

Postion Overview

Zynga is looking for a highly organized and proactive Program & Business Operations Coordinator to join our CTO Strike Team - Contract & Vendor Management Team. This role sits at the intersection of contract management, business operations, and cross-functional coordination, making it a uniquely visible and impactful position within our global organization. You'll own critical operational workflows end-to-end, support contract administration and procurement processes, and serve as a trusted communication hub within the CTO Strike team.

What You'll Do:

• End-to-End Contract & Vendor Management Program Coordination Provide operational and administrative support to the program director of the Contract & Vendor Management team. This will include:
• Contract Administration & Procurement Support 
  • Coordinating renewal workflows end-to-end
    • Contract administration, purchase Order (PO) requests, other legal and compliance related due diligence
  • Own the day-to-day administration of vendor contracts, including tracking contract lifecycle milestones
  • Maintaining an organized repository of executed agreements.
  • Ensuring accuracy, timely approvals, and proper documentation throughout
  • Creating renewal approval requests for pre-approvals and tracking approvals accordingly
  • Other Ad-hoc related contract requests
• Communication & Reporting 
  • Coordinate program updates via written summaries, status reports, and stakeholder communications. 
  • Prepare and maintain polished presentations for leadership reviews, team briefings, and cross-functional meetings, translating data and program progress into clear narratives as requested
• Risk Mitigation & Data Integrity 
  • Software clearances, VSA, DPA, etc., for compliance and risk
  • Coordination with IT / Key partner teams on accurate usage data
  • Maintain contract management database with critical and key information 
  • Flag and coordinate with the program director on any non-compliance issues for quick resolution
  • Assist with usage optimization process to align on accurate data usage information to ensure proper pricing and scale.
• Program/Project Management Support Provide project management support for ad-hoc operations initiatives
• General Business Operations Coordination & Support
  • Ad-hoc administrative and operational requests on special projects

What You Bring:

• Operational & Business Experience 
  • 1-2+ years of experience in program coordination, business operations, or a similar role, preferably within software development, gaming, or compliance-heavy environments.
  • Some experience with contract administration and/or PO creation is strongly preferred.
• Relationship Builder 
  • Demonstrated ability to earn trust, empower teams, and build strong, collaborative relationships across various disciplines, and work styles.
• Exceptional Communicator 
  • Strong written and verbal communication skills, with a proven ability to write clear program summaries, updates, and business correspondence. 
  • Comfortable building and presenting polished slide decks to program leads and senior stakeholders.
• Process-Oriented 
  • Experience managing high-volume intake workflows, meticulously tracking approvals, and maintaining flawless documentation across contracts, POs, and program deliverables.
• Autonomous Operator 
  • Proven ability to work independently, manage competing priorities, and drive results with minimal supervision.
• Technical Proficiency 
  • Hands-on experience with Google Workspace (Docs, Sheets, Slides).
  • Familiarity with ERP or procurement systems (e.g., JDE, Oracle, etc.) is a plus.

Bonus Points:

• Familiarity with generative AI tools (like Gemini, Claude, etc.) to optimize daily operations, accelerate reporting, and streamline workflows.

What We Offer You:

Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site

The pay range for this position in Ontario at the start of employment is expected to be between $62,000 and $82,000 CAD per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses. The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy.

We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.  Employment with us is based on substantive ability, objective qualifications, and work ethic - not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at [email protected] to request any accommodations or for support related to your application for an open position.

Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others.  Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel.  Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage.  Zynga’s  in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, take2games.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).