Chaitrali Ghosalkar

Own portfolio data operations covering custodial data verification, reconciliation workflows, break resolution, and portfolio readiness for 121 client portfolios. Investigate securities and cash breaks across multiple instrument types, track root causes, coordinate resolution, and maintain operational documentation. Lead high-volume Jira-based ticket handling and partner with Engineering and Data Platform teams for technical pipeline investigations. Support cross-process coverage and mentor teammates on BAU workflows.

Perform daily custodial data verification across 30+ custodians and client portfolios, validating data readiness and escalating pipeline failures. Reconcile daily financial data on the AMP platform and resolve securities and cash breaks across trades and corporate actions. Investigate data-quality issues across pipeline stages, apply transaction/security mappings, and escalate technical exceptions to Engineering. Handle custodial data imports in multiple formats to address complex reconciliation failures.

Manage end-to-end income payment processing for corporate-action events on structured products, including event creation, processing, reconciliation, and quality checks. Coordinate with internal stakeholders to resolve exceptions and ensure timely, accurate payments during peak volumes. Cross-train across related processes and support BAU continuity when team coverage is needed. Improve operational control via four-eye review and exception handling.

Handle daily client account queries for APAC premium clients across cash, trade settlements, corporate actions, and income activities. Review and reconcile settlement reports, investigate value-date discrepancies, and support DVP/RVP/DF/RF trade queries. Perform quality checks and approvals for junior staff and interns, and deliver client training sessions. Prepare and support payment reporting for large-value transactions with operational controls.

Create and maintain mandatory corporate-action events in SMDB and TCS Bancs to ensure accurate, timely event data. Investigate missing or duplicate events, reconcile related reports, coordinate with sub-custodians, and resolve aged breaks. Extract corporate-action documentation from Euroclear and Clearstream and upload it for client requests via the Nexen portal. Support operational accuracy through consistent event data management.

Review and reconcile money market trades and MTN Survivor Options, adjusting payment and record dates based on EMEA, APAC, and US conventions. Identify missing documents and negative information, approve DTC transaction payment collection IDs, and support issuer-related operational controls. Ensure correct operational treatment of issuer and loan-related events within defined service processes. Resolve exceptions to keep downstream processing aligned with required dates and documentation.

Monitor real-time client payment queues, validate fund availability, coordinate overdraft approvals, and support time-critical payment releases. Run IMMS macros and Citrix reports to provide daily payment and fund-availability information to Trust Associates, CSRs, and onshore teams. Ensure payment readiness through queue checks and operational validations during processing windows. Support controlled handling of urgent requests while maintaining service continuity.