Overview
Technical skills
Timeline
Roles

Overview

Cloud and automation support professional with about 4.7 years of experience in AWS administration, incident and service request handling in ServiceNow, and infrastructure operations. Hands-on with Terraform and Python, AWS services such as EC2, Lambda, RDS and networking/security concepts, plus Kubernetes and Docker for deployments. Monitors systems and performance using ELK-style tools and related observability stacks and supports automation workflows involving UiPath and RabbitMQ.

Technical skills

Java
Python• Middle • 4y+
Java
Apache Tomcat
Databases
RabbitMQ• 4y+
ElasticSearch• 4y+
AI/ML
AWS Bedrock
RAG
DevOps
SLI/SLO/SLA
Amazon EC2• 4y+
AWS• 4y+
AWS Lambda• 4y+
Docker• 4y+
Grafana• 4y+
Kibana• 4y+
Kubernetes• 4y+
Prometheus• 4y+
Terraform• 4y+
CI/CD• 3y+

Timeline

Senior Analyst Senior
Capgemini Technology Service India Limited Full-Time
Feb 2022 to Present 4 Years 6 Months Hyderabad In office
Provided incident and service request support in ServiceNow, monitoring SLA adherence and reducing downtime through proactive issue handling. Managed user onboarding, access control, and configuration troubleshooting for automation and infrastructure services. Supported UiPath workflows and RabbitMQ queues, and handled certificate upgrades, patching, and system health monitoring using ELK-style tooling. Built and maintained cloud infrastructure using Terraform and AWS services, including EC2, Lambda, and RDS, and managed Kubernetes-based deployments and IAM permissions.
AWS
Amazon EC2
AWS Lambda
Terraform
Python
Docker
Kubernetes
RabbitMQ
Kibana
ElasticSearch
Prometheus
Grafana
Jawaharlal Nehru Technological University Kakinada
Bachelor's Degree computer science engineering
2016–2020 Kakinada, Andhra Pradesh