Evans Ntabo
NOC Engineer
Management: 1-2 years (1-5 people)
Python
SQL
Java
Bash
Active 1 day ago
Invite to interview
Download CVCV
Overview
Technical skills
Timeline
Roles
Overview
NOC Shift Engineer focused on monitoring and troubleshooting enterprise banking infrastructure and applications in a 24/7 operations environment. Experienced in ServiceNow incident handling, log-based fault isolation, and coordination across network, infrastructure, systems, and application support teams. Also has professional data analytics experience building Power BI dashboards and automating reporting workflows using Python and SQL.
Phone
Technical skills
Languages
4
Python
SQL
Java
Bash
Databases
4
PostgreSQL
MySQL
Oracle
MS SQL
Other
17
Power BI
Hadoop
Spark
Microsoft Excel
GitHub
SLI/SLO/SLA
Git
Linux
Incident Management
Red Hat
Ubuntu
Debian
TCP/IP
Zabbix
DHCP
DNS
Nagios
Timeline
NOC Shift Engineer
•
Middle
Equity Group Holdings Plc
•
Full-Time
Monitor enterprise network, servers, datacenter services, ATMs, and banking applications in a 24/7 NOC environment, identifying outages and performance anomalies. Investigate network and application issues by reviewing alerts and system/application logs, then isolate faults to support faster diagnosis and service restoration. Manage incidents in ServiceNow following ITIL-style processes, coordinate resolution with multiple technical teams, and produce shift handover and incident documentation.
ServiceNow
Incident Management
ITIL
SLI/SLO/SLA
Business Intelligence & Analysis Intern
•
Junior
Kenya Revenue Authority
•
Internship
Analyzed and reconciled business-critical datasets using SQL, Python, Excel, and Power BI to improve data reliability for reporting. Conducted data quality assessments by validating records across sources, identifying missing entries, duplicates, and inconsistencies. Built interactive Power BI dashboards and automated Excel reports to consolidate operational information for monitoring and management.
Python
SQL
Power BI
Microsoft Excel
Information Technology Intern
•
Junior
Multiple Solutions Ltd
•
Internship
Provided first-line IT support for hardware, software, network connectivity, and user access issues, performing diagnostics to restore functionality. Installed, configured, and maintained computer systems, operating systems, business applications, and peripheral devices. Maintained support documentation and escalated complex incidents with relevant troubleshooting information to support faster resolution.
WorldQuant University
Master's Degree •
Financial Engineering