4+ years exp
JavaScript
SQL
Ruby
Active 10 days ago
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Overview
Technical skills
Projects
Timeline
Roles
Overview
SaaS-focused customer delivery professional with experience building and maintaining customer-facing applications and managing requirements through configuration, testing, and release. Works with Salesforce, Jira, and Confluence, and supports enterprise stakeholders with clear technical communication. Also has teaching experience supporting SQL, JavaScript, REST APIs, and full-stack projects.
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Technical skills
JavaScript
SQL
Ruby
Ruby
Ruby on Rails
DevOps
Git
Rest API
Databases
PostgreSQL
Frontend
Bootstrap
Projects
Timeline
Senior Customer Interface Specialist
•
Senior
NAVEX
•
Full-Time
Built and maintained customer-facing applications using HTML, CSS, and JavaScript, updating implementations to meet client requirements. Managed customer requests from requirements through configuration, testing, and release, coordinating multiple deadlines. Used Salesforce, Jira, and Confluence to track requirements and documentation, and supported enterprise customers by tailoring technical explanations for technical and non-technical stakeholders.
Salesforce
Jira
Confluence
Git
JavaScript
SQL
Assistant Teacher
•
Middle
Le Wagon
•
Full-Time
Supported students with SQL, JavaScript, REST APIs, Git, and full-stack projects, helping them troubleshoot issues and understand technical concepts. Led student groups for final web application projects by running daily stand-ups, tracking progress, and helping refine ideas. Supported delivery from concept to completion through guidance and feedback.
SQL
JavaScript
Rest API
Git
