Overview
Technical skills
Projects
Timeline
Roles

Overview

SaaS-focused customer delivery professional with experience building and maintaining customer-facing applications and managing requirements through configuration, testing, and release. Works with Salesforce, Jira, and Confluence, and supports enterprise stakeholders with clear technical communication. Also has teaching experience supporting SQL, JavaScript, REST APIs, and full-stack projects.
Phone

Technical skills

JavaScript
SQL
Ruby
Ruby
Ruby on Rails
DevOps
Git
Rest API
Databases
PostgreSQL
Frontend
Bootstrap

Projects

Aug 2026 to Present 2 Months


JavaScript

Timeline

Senior Customer Interface Specialist • Senior
NAVEX • Full-Time
Apr 2023 to Present 3 Years 6 Months In office
Built and maintained customer-facing applications using HTML, CSS, and JavaScript, updating implementations to meet client requirements. Managed customer requests from requirements through configuration, testing, and release, coordinating multiple deadlines. Used Salesforce, Jira, and Confluence to track requirements and documentation, and supported enterprise customers by tailoring technical explanations for technical and non-technical stakeholders.
Salesforce
Jira
Confluence
Git
JavaScript
SQL
Assistant Teacher • Middle
Le Wagon • Full-Time
Apr 2022 to Apr 2023 1 Year London In office
Supported students with SQL, JavaScript, REST APIs, Git, and full-stack projects, helping them troubleshoot issues and understand technical concepts. Led student groups for final web application projects by running daily stand-ups, tracking progress, and helping refine ideas. Supported delivery from concept to completion through guidance and feedback.
SQL
JavaScript
Rest API
Git