Guillermo Valverde

Led cross-functional automation, integration, and internal-platform work from discovery to delivery, rollout, and BAU handover. Turned business requirements into scope, workflows, milestones, dependencies, and validation criteria while coordinating stakeholders across business and technology. Evaluated AI-enabled automation use cases, including document processing with AWS services and a WhatsApp-based proof of concept, and set up n8n/RPA governance focused on reliability, compliance, cost, and long-term ownership.

Managed a team of five engineers and owned the roadmap for operational systems supporting fleet operations and Business Central. Led the transition from Vecttor to Cabify, coordinating migrations, dependencies, production support, and business continuity. Combined people leadership with operational responsibility through planning, incident follow-up, post-change monitoring, and stakeholder communications.

Owned the Business Central domain and led a two-person team balancing roadmap delivery, ongoing support, and integrations. Acted as a bridge between operational teams and engineering to translate day-to-day needs into maintainable system changes. Managed priorities across business impact, delivery timelines, and integration considerations.

Delivered ERP and business-process projects from requirements and estimation through implementation, integration, testing, and production support. Worked closely with clients and internal teams while gradually taking on coordination, mentoring, and delivery responsibility. Focused on building reliable integrations and validating solutions in production-critical environments.

Built early software-engineering capabilities while moving toward business-systems work. Contributed to process improvement and automation-oriented engineering tasks. Gained foundational experience supporting the transition into ERP and business automation roles.