Jay Senapati

Owned L3/L4 support and delivery for Automic UC4 scheduling across Automation Engine, AWI, jobs, workflows, calendars, VARA, and agent lifecycle tasks. Led UC4 and Unix agent upgrades and planned platform hotfixes, configuration, migrations, and production troubleshooting for batch failures. Managed workload onboarding, coordination with stakeholders on incidents/changes, and TWS/IWS/HWA administration including environment setup, DR testing, and performance/security tuning.

Provided enterprise batch scheduling administration and production support using IBM Tivoli Workload Scheduler (TWS). Monitored job execution, investigated failed or delayed runs, and coordinated with application and infrastructure teams on scheduling dependencies. Handled incident and service requests, followed SLA-based procedures, and maintained operational documentation and runbooks for knowledge transfer.

Supported enterprise scheduling and batch operations including job scheduling, monitoring, and production troubleshooting. Managed TWS-related scheduling administration and coordinated resolution of delayed or failed jobs with relevant teams. Participated in incident/change activities and supported day-to-day schedule maintenance and housekeeping aligned to production support procedures.

Supported enterprise scheduling environments and day-to-day batch operations for production workloads. Performed job monitoring, schedule maintenance, incident resolution, and worked with scheduling and application teams to restore normal execution after failures. Followed ticketing and SLA requirements, maintained operational runbooks/documentation, and assisted with job setup, dependencies, and calendar management.