Overview
Technical skills
Timeline
Roles

Overview

Entry-level IT and cybersecurity candidate with federal security operations leadership experience, including incident documentation, escalation, and compliance-focused checkpoint operations. Has hands-on training in cybersecurity, virtualization, and forensics, along with fundamentals in networking, security concepts, and common security tooling. Also completed regulated-environment customer and technical support roles involving troubleshooting, documentation, and sensitive-data handling.

Technical skills

Python
SQL
PowerShell
Cybersecurity
Active Directory
SIEM
Suricata
DevOps
Splunk
Windows
TCP/IP
Windows Server
DHCP
DNS
VLAN
Wi-Fi

Timeline

Supervisory Transportation Security Officer • Middle
Transportation Security Administration (TSA) • Full-Time
Dec 2021 to Present 4 Years 9 Months Minneapolis In office
Led daily airport security operations in a high-security federal environment by coordinating personnel and checkpoint activities. Documented incidents, reviewed checkpoint logs, prepared operational briefings, and escalated issues to support compliance and threat mitigation. Supported process improvement and workforce planning while maintaining accurate records and handling sensitive information.
Metropolitan College
Bachelor's Degree • Cybersecurity
2028 Athens, Greece
Lead Transportation Security Officer • Lead
Transportation Security Administration (TSA) • Full-Time
Mar 2020 to Dec 2021 1 Year 9 Months Minneapolis In office
Trained and guided Transportation Security Officers on screening procedures and federal security directives. Monitored screening technologies and checkpoint activity, identified operational issues, escalated concerns, and supported investigations. Communicated status updates between officers and management to maintain operational readiness.
Transportation Security Officer • Middle
Transportation Security Administration (TSA) • Full-Time
Aug 2018 to Mar 2020 1 Year 7 Months Minneapolis In office
Operated screening technologies and performed access control procedures while following federal security guidelines. Maintained secure checkpoint operations and ensured accurate documentation for procedures and incidents. Provided clear public instructions and handled sensitive information in accordance with established requirements.
Customer Service Associate • Middle
Comcast • Full-Time
Jun 2016 to Jul 2018 2 Years 1 Month In office
Provided customer, account, and technical support in a regulated environment by verifying identity and protecting sensitive data. Troubleshot service issues, documented customer interactions, and escalated problems when needed. Supported resolution workflows and maintained clear communication during customer support activities.
Phone Banker • Middle
Wells Fargo • Full-Time
Mar 2016 to Jun 2016 3 Months In office
Delivered customer support in a regulated setting by verifying identity and safeguarding sensitive information. Provided technical assistance related to service issues, documented activity, and escalated concerns as appropriate. Communicated with customers to support accurate resolution and compliance requirements.