Overview
Technical skills
Timeline
Roles

Overview

IT Project Manager and Product Owner with 14+ years delivering software implementations and digital transformations across government and financial services. Experienced leading full SDLC projects, managing Scrum teams and stakeholders, and handling release delivery, requirements, and delivery governance. Works with enterprise platforms such as Microsoft Dynamics 365, SAP S/4HANA, Salesforce, and ServiceNow, and has hands-on experience using AI tools (Copilot, ChatGPT, Claude) to support project work.
Phone

Technical skills

SQL
AI/ML
Claude
ChatGPT
Copilot
DevOps
Azure DevOps
Azure
GitHub
Analytics
Power BI

Timeline

IT Project Manager / Scrum Master • Lead
The Palladium Group • Full-Time
May 2023 to Jun 2026 3 Years 1 Month In office
Led Agile delivery for integrated enterprise platform initiatives supporting 100+ business users across Australia and Pacific nations. Served as Scrum Master for a multidisciplinary team of about 50, facilitating Scrum ceremonies, coaching teams, and improving delivery execution. Managed end-to-end project delivery including release management, scope, risks, budgets, and executive reporting, and used AI tools to support requirements, documentation, and research.
Agile
Scrum
Jira
Confluence
BPMN
Power BI
Copilot
ChatGPT
Claude
Product Owner • Middle
Asofondos S.A. • Full-Time
Jul 2012 to Apr 2023 10 Years 9 Months In office
Owned product backlogs and prioritized initiatives in collaboration with executive stakeholders to maximize business value and align with regulatory objectives. Coordinated product and delivery planning with cross-functional teams, supporting requirements workshops and continuous improvement across platform modernization and integrations. Supported enterprise deployments including testing, change management, and release preparation for pension and member services capabilities.
Azure DevOps
Power BI
SQL
Salesforce
ServiceNow
SharePoint
Senior Business Analyst • Senior
Skandia • Full-Time
Oct 2011 to Jul 2012 9 Months In office
Led business analysis for digital transformation initiatives across pension and insurance operations, partnering with stakeholders to define strategic solution requirements. Facilitated workshops to translate needs into functional specifications and designed To-Be workflows based on As-Is process analysis. Coordinated testing and UAT, and produced KPI dashboards and operational reports to support governance and continuous improvement.
SharePoint
Microsoft Project
SQL
Microsoft Office
BPMN
Business Analyst • Middle
Colfondos • Full-Time
Jul 2007 to Oct 2011 4 Years 3 Months In office
Gathered and analyzed business and functional requirements for pension and insurance systems aligned with operational and regulatory objectives. Produced functional documentation and business process models to support software enhancements, system integrations, and new releases. Supported testing across multiple releases, managed defects and issues, and delivered KPI dashboards and operational reporting for management and decision-making.
Universidad Cooperativa de Colombia (UCC)
Bachelor's Degree • Business Administration
Bogotá, Colombia