Kizito Oguizu

AI/ML • Management: 6-10 years • Lagos, Nigeria • UTC+01:00 • Work permits: Nigeria • Available in 2 weeks

Support Specialist

17+ years exp

Management: 6-10 years

C++

Java

SQL

Kotlin

Active 4 days ago

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Overview

Technical skills

Timeline

Roles

Overview

IT support and systems engineer with experience maintaining computer and network infrastructure and supporting users and customers. Hands-on work includes installation/configuration, troubleshooting hardware/software, and delivering customer technical guidance, including Microsoft 365 support. Also runs an IT support business and develops/maintains client websites and hosting services.

Phone

Technical skills

C++

Java

SQL

Kotlin

Mobile

Room

DevOps

Linux

Windows

Databases

SQLite

Timeline

Technical Support Engineer (M365) • Middle

TEK EXPERTS • Full-Time

Oct 2021 to Present 4 Years 11 Months Lagos In office

Assists end users and system administrators/solution integrators via phone, email, or chat to identify and troubleshoot issues. Applies technical knowledge to customer-specific problems and guides resolution. Provides technical support focused on Microsoft 365 applications.

CEO - IT Support Specialist • Head+

Handelian Tech – IT Solutions • Cofounder

Nov 2019 to Present 6 Years 10 Months Lagos In office

Runs an IT support business offering hardware and software repairs, maintenance, and troubleshooting. Provides installation and configuration of systems and supports individual and organizational clients. Also supports web design/development, web hosting, and domain-related sales.

IT Technical Support Officer • Middle

White Soul Motors Ltd. • Full-Time

Apr 2016 to Apr 2017 1 Year Lagos In office

Managed system and network maintenance for internal operations. Delivered IT support to staff and supported installation and configuration of software and hardware. Helped with tracking of fleet vehicles across locations.

System Engineer Consultant (Contract) • Middle

Skyzone • Contractor

Jan 2016 to Apr 2016 3 Months Lagos In office

Maintained system and network infrastructure for the venue. Provided IT support to staff and customers and supported day-to-day troubleshooting. Completed installation and configuration of software and hardware as needed.

System Engineer Consultant (Contract) • Middle

Don-Mokus Nigeria Ltd. • Contractor

May 2013 to Feb 2014 9 Months Owerri In office

Supported repairs and maintenance for systems used in operations. Provided IT support to staff and customers. Carried out installation and configuration of software and hardware components.

System Engineer Consultant (Contract) • Middle

Globacom Telecommunications Office • Contractor

Mar 2013 to Dec 2013 9 Months Owerri In office

Performed repairs and maintenance on SIM registration systems. Provided IT support to staff as part of contract work. Assisted with installation and configuration tasks for relevant systems and equipment.

Computer Engineer • Middle

T & T Investment Ltd. • Full-Time

Mar 2013 to Dec 2013 9 Months Owerri In office

Handled system and network maintenance for staff and customers. Provided IT support, including installation and configuration of computer systems and network devices. Focused on resolving support requests and keeping onsite systems operational.

Industrial Trainee (Control Room) • Junior

Federal Radio Corporation of Nigeria • Internship

May 2010 to Oct 2010 5 Months Abuja In office

Received practical training in control-room operations. Performed troubleshooting of faults and helped implement solutions based on broadcast needs. Assisted with Outside Broadcast (OB) van setup for satellite live broadcasting.

Industrial Trainee (Web Development) • Junior

KarRox Technologies • Internship

Jun 2009 to Sep 2009 3 Months Owerri In office

Supported web development activities during an industrial training placement. Worked on Java and C++ topics at a beginner level and completed hands-on tasks related to the training scope. Focused on learning fundamentals and applying them to small development tasks.

C++

Java