Lina Bouayad
Lina Bouayad

Lina Bouayad

AI/ML • Management: 10+ years • Tampa, USA • UTC-05:00 • Work permits: United States • Citizenship: United States • English: C2 • Available in 2 weeks
Applied Research
11+ years ML exp
Management: 10+ years
Active 25 days ago
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Overview
Technical skills
Projects
Timeline
Roles

Overview

Healthcare AI and data executive with 20+ years of experience across clinical NLP, healthcare analytics, AI strategy, and enterprise technology. Contributed to $5M+ in federally funded NIH and VA healthcare research and served as a Visiting Scientist at Yale School of Medicine and MBA Business Analytics Program Director at FIU. Founder of two AI ventures, leading healthcare AI strategy, responsible AI governance, EHR-integrated solutions, vendor evaluation, and enterprise AI adoption.

Technical skills

AI/ML
Machine Learning
NLP
Claude
OpenAI
AI Agents
RAG
Multi-Agent Systems
Cybersecurity
HIPAA
DevOps
Linux

Projects

Enterprise AI Strategy & Patient Access Transformation
Jan 2026 to Present 9 Months

Led an enterprise AI assessment and transformation roadmap for a multi-provider specialty practice focused on improving patient access and maximizing existing technology investments. Assessed workflows, technology, AI maturity, and adoption; prioritized AI opportunities by business impact and implementation effort; and developed a phased adoption roadmap, KPIs, and 90-day implementation plan.

AI Healthcare Patient Access Platform: MVP Strategy & Product Roadmap
Jan 2025 to Present 1 Year 9 Months

Led strategy, product design, and implementation planning for an AI-powered healthcare patient access platform integrated with EHR and practice systems. Defined patient journeys, MVP requirements, feature prioritization, success metrics, and a phased product roadmap spanning appointment scheduling, patient verification, reminders, human handoff, and workflow automation. Guided implementation and EHR integration with athenahealth and eClinicalWorks.

Timeline

Founder, CEO & Chief AI Strategist • Head+
Top Health AI • Cofounder
Jan 2025 to Present 1 Year 9 Months In office
Advises healthcare organizations on enterprise AI adoption to unlock business value through governance, workflow redesign, and change management. Designed an after-hours communication approach for orthopedic on-call teams to reduce unnecessary interruptions while preserving patient safety and improving clinician experience. Guided multiple practices on patient access workflows including scheduling automation, referral management, and after-hours support.
Founder & Principal AI Advisor • Head+
Applina • Cofounder
Oct 2025 to Present 1 Year In office

Leads enterprise AI transformation for physician practices and healthcare organizations, focusing on patient access redesign and AI-enabled operational workflow automation. Builds HIPAA-compliant AI solutions and supports governance, vendor evaluation, and commercialization planning. Runs executive AI discovery sessions and advises leadership on responsible AI and long-term adoption strategies.

HIPAA
Program Director & Associate Professor (MBA in Business Analytics) • Head+
Florida International University • Full-Time
Jan 2016 to Jan 2025 9 Years In office
Directed FIU’s MBA in Business Analytics and built executive education initiatives tied to applied AI and healthcare partnerships. Combined academic responsibilities with applied research collaboration efforts focused on analytics and healthcare-oriented AI use cases. Supported program leadership through stakeholder engagement and development of research and partnership directions.
Research Associate • Middle
Veterans Affairs • Full-Time
Jan 2015 to Jan 2024 9 Years In office
Contributed to NIH and VA-funded healthcare AI and analytics research applying clinical NLP, machine learning, and analytics to healthcare data. Conducted work using clinical documentation and other structured and unstructured sources to study care quality and clinical workflow improvement. Collaborated with multidisciplinary teams and contributed to research on privacy, responsible AI, and trustworthy use of sensitive healthcare data.
NLP
Machine Learning
Visiting Scientist • Middle
Yale School of Medicine • Full-Time
Jan 2021 to Dec 2021 11 Months In office

Performed research on artificial intelligence and clinical natural language processing with a focus on privacy-preserving machine learning methods. Worked on clinical decision support topics using healthcare data and NLP approaches. Collaborated within the research environment to advance techniques for responsible and trustworthy use of AI in healthcare contexts.

NLP
Machine Learning
Software Engineer • Middle
Persystent Technologies • Full-Time
In office
Developed enterprise software for automating computer recovery, synchronization, and system repair. Focused on building operational tooling to improve reliability and recovery workflows. Worked on implementation of features supporting system maintenance tasks in enterprise environments.
Project Manager / Engineering Lead • Lead
HighTech Payment Systems (HPS) • Full-Time
In office
Led engineering delivery for a national electronic payment infrastructure project in Morocco. Managed nationwide telecommunications migration efforts impacting a large user base and coordinated teams, providers, testing, deployment, and executive stakeholders. Delivered mission-critical enterprise technology work requiring high availability and large-scale systems integration.
Software Engineer • Middle
EdgeAccess Technologies • Full-Time
In office
Developed Linux-based voice over IP and bandwidth optimization technologies using SIP and proprietary communication protocols. Built enterprise telecommunications software and supported delivery of related systems. Focused on engineering implementation for real-time communication and network performance improvements.
Linux
University of South Florida
Doctoral Degree (PhD) • Management Information Systems
Tampa, Florida