Matta Sankeerthana
Support Specialist
5+ years exp
Python
Bash
Active 3 days ago
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Overview
Technical skills
Timeline
Roles
Overview
IT support professional with hands-on experience supporting Windows desktop systems and using PowerShell for troubleshooting and administrative tasks. Has practical exposure to Windows Server administration concepts including Active Directory, DNS, DHCP, and Group Policy through lab work, plus network troubleshooting with TCP/IP and VLAN concepts.
Phone
Technical skills
Python
Bash
Python
Django
DevOps
Windows
AWS
Vercel
VMWare
Linux
Ubuntu
TCP/IP
Debian
Windows Server
DHCP
DNS
SLI/SLO/SLA
Incident Management
VLAN
Cybersecurity
Active Directory
Wireshark
Timeline
IT Support Technician
•
Middle
Government Office
•
Full-Time
Provided first-line help desk support for desktop systems, business applications, printers, and peripheral devices in a corporate office environment. Diagnosed Microsoft Office activation and application errors and improved resolution time using Windows administrative tools and PowerShell scripting. Installed and supported biometric device drivers and resolved attendance-system issues to keep daily access reliable. Performed root-cause diagnostics for hardware, software, and driver problems to reduce repeat support tickets.
Windows
PowerShell
Web & Desktop Application Development Intern
•
Junior
Cloud Technologies
•
Internship
Built and tested web and desktop application features as part of a remote internship. Worked with Python and Django to implement assigned modules and support scheduled delivery in a team environment. Collaborated with others using an online workflow to contribute changes through version control and integration testing.
Python
Django