Milin Patel

Provided QA consulting for client software, including functional and exploratory testing, API validation, automation, performance testing, and security checks. Designed Selenium-based UI automation in Java with TestNG using reusable components and data-driven tests. Created and ran Postman collections for API validation and used JMeter and OWASP ZAP/Burp Suite when required. Reworked a client QA workflow and improved release readiness outcomes, reducing production issues substantially.

Designed and executed JMeter performance tests for a multi-tenant SaaS test-management platform. Built reusable performance scripts and analyzed latency, throughput, error rates, and stability trends. Produced release-focused insights by translating test evidence into actionable performance risk assessments with engineering stakeholders.

Owned QA strategy and delivery for payroll, HR, and back-office software across concurrent Agile efforts. Maintained and extended a Selenium WebDriver automation framework in Java with TestNG and executed automated regression coverage. Developed Postman collections for API validation and coordinated QA activities across development, BA, and product teams to support release readiness.

Managed a team of software testers delivering end-to-end QA for a contact center and helpdesk platform. Improved QA processes through test-cycle management, defect tracking, and stronger pre-release controls, reducing production issues and support tickets. Performed API testing with Postman and conducted security-focused testing using Burp Suite Community Edition and OWASP ZAP while coordinating planning and release readiness.

Worked as a long-term QA consultant across hospitality technology products, covering web/mobile and integrated e-commerce workflows. Led functional, regression, exploratory, compatibility, and end-to-end testing for booking and PMS integration scenarios with multiple OTA partners. Implemented Selenium automation in Java with TestNG and Maven, and created Postman collections for API validation. Authored test artifacts and defect reporting and validated distributed system integrations and booking flows.

Tested PHP, WordPress, Magento, SharePoint, and .NET web applications across functional, regression, UI, and cross-browser scenarios. Created test cases and managed defects across multiple client projects. Focused on maintaining quality coverage and ensuring issue resolution through structured testing cycles.

Performed quality testing for commercial WordPress themes and plugins, focusing on functional and UI correctness. Validated cross-browser behavior and usability of provided theme components and features. Supported release readiness by identifying defects and verifying fixes.

Executed functional, data-validation, and user-acceptance testing for ERP, CRM, and learning/school management system products built with PHP and MySQL. Verified requirements through structured test execution and documented results during acceptance phases. Supported defect identification and validation workflows to ensure stable releases.