Overview
Technical skills
Timeline
Roles

Overview

Business Data Analyst with 6+ years of experience turning healthcare, insurance, and banking data into business insights using SQL, Python, Snowflake, and BI dashboards. Delivered executive KPI reporting and governed analytics solutions, and applied AI-assisted business analysis workflows (including Copilot/Azure OpenAI, prompt engineering, NLP, and RAG) to automate and accelerate analysis. Experienced collaborating across Agile teams to deliver analytics releases in regulated environments.

Technical skills

SQL• Senior • 7y+
Python• Senior • 5y+
Databases
Snowflake• 5y+
AI/ML
Copilot• 3y+
NLP• 3y+
Prompt Engineering• 3y+
RAG• 3y+
DevOps
Azure• 3y+
Azure DevOps• 3y+
Analytics
Power BI• 7y+
Tableau• 5y+

Timeline

Business Data Analyst Middle
New York State Department of Information Technology Services Full-Time
Jun 2023 to Present 3 Years 2 Months In office
Translated enterprise government business requirements into scalable analytics solutions using SQL, Python, Snowflake, and Power BI. Built executive KPI frameworks and semantic models that supported interactive dashboards and reduced manual reporting effort. Implemented AI-assisted analysis workflows with Azure OpenAI/Copilot, prompt engineering, and NLP, including RAG-based information retrieval over internal policy content. Established data quality and predictive analytics processes by validating large record volumes and collaborating with Agile teams to deliver releases.
Azure
SQL
Python
Snowflake
Power BI
Copilot
Prompt Engineering
NLP
RAG
Azure DevOps
Business Data Analyst Middle
MetLife Full-Time
Jan 2021 to May 2023 2 Years 4 Months In office
Led insurance analytics initiatives by gathering requirements with underwriting, claims, actuarial, finance, and customer operations teams. Built governed reporting models and automated dashboarding by consolidating multi-source datasets into standardized KPI structures. Conducted customer segmentation, retention/lapse analysis, and claims trend modeling using Python and SQL. Strengthened data governance by validating mappings and resolving significant data quality issues before production reporting, and mentored junior analysts.
SQL
Pythonsince 2021
Snowflakesince 2021
Tableau
Power BI
Business Analyst Middle
PNC Full-Time
Sep 2019 to Dec 2020 1 Year 3 Months In office
Collected and documented business and functional requirements for digital banking modernization, producing process documentation and user stories for Agile delivery. Analyzed customer and operational datasets using SQL and Power BI to support standardized reporting across departments. Managed UAT coordination by defining test scenarios, tracking defects, and supporting release readiness. Developed operational dashboards for monitoring KPIs and supported compliance-focused reporting and governance improvements with risk, compliance, audit, and operations teams.
SQLsince 2019
Power BIsince 2019