Ojo Jennifer Omolola

AI/ML • Management: 1-2 years (6-15 people) • 25 years • Fully remote • Work permits: Benin, Nigeria, Ghana • Citizenship: Nigeria • English: C1 • Can start now

Customer Success Specialist

Management: 1-2 years (6-15 people)

Active 1 day ago

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Overview

Technical skills

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Roles

Overview

Customer support and sales professional with experience in outbound outreach, lead follow-up, and maintaining customer and order records. Also has administrative experience processing documents, coordinating meetings, and supporting daily office operations. Advanced English (C1) and experience working with common productivity and collaboration tools.

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Technical skills

AI/ML

ChatGPT

Claude

Gemini

Marketing

Timeline

Brigham Young University - Idaho

Bachelor's Degree • Family and Human Services

2026–2029 Rexburg, Idaho

Independent Beauty Consultant (Sales) • Middle

Oriflame • Part-Time

Jan 2022 to Jan 2024 2 Years Partially remote

Sold beauty, wellness, and skincare products through outreach, cold calling, and appointment setting. Managed customer and lead follow-up by tracking leads, orders, and follow-up dates. Recruited new consultants and supported sales growth through consistent customer engagement.

Administrative Officer (NYSC) • Middle

Enugu East Local Government Office • Full-Time

Jan 2022 to Jan 2023 1 Year Enugu In office

Processed documents and correspondence while keeping records accurate and ensuring timely internal and public communication. Coordinated multiple monthly meetings, including scheduling, documentation, and follow-up. Organized reports and records for compliance and supported daily office operations.

Ecole Superieure de Technologie et de Gestion (ESTG)

Bachelor's Degree • Mass Communication

2018–2022 Cotonou, Benin

Secretary/Studio Director (Internship) • Head+

Able Online Television • Internship

Jan 2021 to Jan 2022 1 Year Ibadan In office

Scheduled studio appointments and guest slots, ensuring the production calendar stayed on time. Managed frequent phone calls and handled schedule updates and guest coordination. Maintained accurate studio and equipment records to support accountability.

Customer Support and Sales Representative • Middle

She-El Ventures • Full-Time

Jan 2022 to Present Ibadan In office

Generated orders by contacting retailers and customers daily using phone, WhatsApp, and in-person communication. Reactivated inactive customers and cold-called new prospects to grow the customer base. Maintained retailer retention through consistent follow-up to drive repeat orders.