Osama Afify

Delivered ERP implementation and optimization projects for multiple clients, including Oracle ERP enhancements aligned to business needs. Translated operational workflows into technical specifications across finance, HR, and supply chain modules. Led integrations, data migration, and user acceptance testing, and provided training plus post-go-live support and documentation for adoption. Currently manages an end-to-end delivery program for a multi-module institutional digital portal.

Designed and delivered a new IT architecture direction for customs solutions, supporting transformation planning. Worked with cross-functional stakeholders to convert strategic objectives into capability models and implementation roadmaps. Mapped end-to-end workflows, identified gaps across trade, compliance, and inspection, and supported standardization efforts. Aligned ERP and digital transformation initiatives to improve data governance and reduce redundancies.

Managed Build-Operate-Transfer (BOT) programs for customs IT solutions between Agility and the Kuwait General Administration of Customs as part of a joint program team. Directed IT operations across multiple sites, including automation, infrastructure, security, and service delivery. Led project lifecycle delivery while managing risks, resources, and compliance to time, budget, and scope. Defined requirements and gap analyses for multiple customs solutions and established an IT technology roadmap for reliability and operational excellence.

Provided ERP consulting services including implementation and configuration for multiple clients to optimize finance and operations processes. Built project scope, budgets, and schedules while balancing business needs, risks, and functional requirements. Managed data migration, system integration, and user acceptance testing to ensure stable go-live and data accuracy.

Managed a unit responsible for project management and system analysis for IT and business transformation programs. Delivered ERP solutions for the ministry and facilitated rollouts to other government authorities, including in-house modules for HR, payroll, inventory, finance, budgeting, and e-services. Established project governance, development methodologies, and standardized PM practices to improve on-time delivery and resource utilization. Defined ERP and logistics business models and integration protocols with external governmental bodies.

Led systems development activities for enterprise ERP and business transformation initiatives across multiple ministry departments. Supported analysis and delivery of internal solutions and in-house modules for operational functions. Contributed to restructuring efforts and governance improvements to enable scalable rollout within governmental authorities.

Delivered ERP and statistical systems for population data and research initiatives under USAID sponsorship. Supported development of a public web portal for the National Population Council. Coordinated delivery activities to enable operational use of the systems within the ministry context.

Managed software project delivery for consulting engagements and operational client work. Coordinated project planning activities and supported execution aligned to engagement requirements. Ensured progress tracking and delivery coordination across project stakeholders.

Provided project management and consulting services as an Oracle partner, supporting delivery of client ERP initiatives. Coordinated implementation planning and execution activities and advised on requirements to match client business needs. Contributed to consulting engagements focused on system transformation and operational improvements.