Rahul Singh
Technical Manager
17+ years exp
Management: 6-10 years (16-50 people)
JavaScript
C++
C
Active 3 days ago
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Overview
Technical skills
Timeline
Roles
Overview
Telecom managed services professional with 20+ years working on VAS operations, messaging services (SMS/USSD/MCN/VMS/MMSC), roaming and mobile data. Currently manages VAS and core-roaming operations while coordinating incident governance, RCA, KPI/SLA management, patching/upgrades, and automation for operational reporting. Also has hands-on experience coordinating network security activities including vulnerability assessment follow-ups and SIEM/log forwarding troubleshooting.
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Technical skills
JavaScript
C++
C
DevOps
VMWare
Linux
Windows
Red Hat
SLI/SLO/SLA
Cybersecurity
LDAP
SIEM
Wireshark
Databases
Oracle
MySQL
Analytics
SAP BusinessObjects
Timeline
VAS Technical Product Manager
•
Lead
ZTE Myanmar Pvt. Ltd.
•
Full-Time
Led end-to-end VAS and core-roaming managed services operations, including service assurance, incident resolution, performance monitoring, capacity planning, and operational reporting. Provided technical leadership for VAS platforms on virtualized infrastructure, including administration of VMware vCenter and virtual machines. Designed and supported USSD menu services using JavaScript, managed patching and upgrades, and coordinated governance and RCA for major incidents.
VMWare
JavaScript
SIEM
MS Operations Specialist (Technical Expert / Lead)
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Lead
Nokia Myanmar Pvt. Ltd.
•
Full-Time
Provided technical leadership for managed operations covering SMS, broadcast SMS, USSD, MCN, and VMS, with VMware-based infrastructure support. Troubleshot complex roaming and mobile data issues and coordinated cross-domain resolution. Managed planned maintenance activities such as service activation/deactivation, patching, upgrades, KPI monitoring, and stakeholder service review meetings.
VMWare
Senior VAS Engineer, Cloud Managed Services Back Office
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Senior
Acision India Information Technology Pvt. Ltd.
•
Full-Time
Deployed and configured cloud-based MMSC/MPlus infrastructure in the Navisite environment for international service customers. Built automation scripts for NOC monitoring, health checks, and backup operations, and validated acceptance testing for MPlus services. Investigated escalated incidents with R&D, managed patches and backup/restore procedures, and maintained technical documentation for messaging services.
SAP BusinessObjects
Airtel Bharti Senior VAS Engineer
•
Senior
Acision / RedTech Network India Pvt. Ltd.
•
Full-Time
Managed operational availability and performance for a PAN-India MMSC platform using monitoring and KPI reporting. Supported MMSC components and performed daily health checks, short-code/MSISDN provisioning, incident resolution, and service validation. Coordinated configuration and testing for MPlus services and supported SMSC software upgrades and customer issue resolution.
Vodafone Essar VAS Operations & Maintenance Engineer / Acting Team Lead
•
Lead
Nokia Siemens Networks Pvt. Ltd.
•
Full-Time
Operated and maintained Nokia SMSC infrastructure to ensure service availability, including monitoring alarms/logs and diagnosing faults. Performed MSISDN-series and short-code provisioning and managed VAS application servers for operations and service activation/deactivation. Supported online call monitoring and acted as team lead by coordinating operational work and providing technical support.
Airtel VAS Engineer
•
Middle
Ericsson India Pvt. Ltd. / CMS Computers Ltd.
•
Full-Time
Supported telecom VAS platforms including GPRS, BlackBerry, DP-6, and VMS by handling APN definition and database provisioning. Worked with Ericsson OSS clients on Solaris for centralized network support and performed routine HLR/VAS health checks. Produced operational MIS and IVR reports and coordinated stakeholder communications during failures, outages, and restorations.
Airtel GSM Switching & Network Management Trainee
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Junior
Bharti Cellular Ltd.
•
Full-Time
Completed technical training in GSM technology with exposure to switching and network-management operations. Gained hands-on understanding of GSM-related infrastructure and operational workflows during the trainee program.
Dr. Ram Manohar Lohia National Law University
Bachelor's Degree •
Electronics and Communications