Rajeev Sharma

Led digital analytics programs for global Life Sciences clients, focusing on delivery governance, stakeholder alignment, and KPI-driven operational performance. Coordinated cross-functional analytics teams across measurement strategy, data quality, and reporting. Owned program planning, risk management, dependency tracking, and executive communications across distributed teams. Developed a GenAI-enabled AI transformation approach for regulated HCP onboarding with a defined governance and delivery roadmap.

Served as delivery head for enterprise digital transformation engagements across BFSI, Pharma, and Infra, managing end-to-end delivery governance and financial health. Led multi-geo programs across India, Japan, Romania, and the U.S. Implemented governance frameworks and Agile PMOs to improve time-to-market and margin outcomes. Drove AI adoption roadmaps and delivered enablement programs using automation platforms, including Power Platform and UiPath, with governance for compliance and ROI reporting.

Managed service delivery across multiple accounts and global regions, improving delivery efficiency and customer satisfaction while maintaining within-budget performance. Led full lifecycle execution for multi-million-dollar programs with cross-functional teams spanning multiple time zones. Implemented project governance and used Jira and related tools for planning and dependency management. Supported DevOps and CI/CD alignment to improve release cycles and reduce deployment risks during enterprise modernization programs.

Directed delivery of multiple full lifecycle projects across e-commerce, ERP, and HRMS domains, maintaining high client satisfaction and schedule adherence. Defined critical success factors and KPI structures to improve alignment and outcomes. Led infrastructure development for online marketplace and messaging services, supporting high uptime and operational continuity. Managed a cross-functional team and introduced agile practices to improve delivery speed and team efficiency.

Managed project delivery for technology engagements during the stated period, supporting planning, execution, and delivery coordination. Contributed to operational transformation and automation initiatives, including OCR-based document processing and workflow modernization. Supported analytics and reporting work by building or maintaining dashboards to provide leadership visibility into KPIs and project performance.

Coordinated project management activities and supported delivery execution for digital transformation and automation initiatives. Worked with stakeholders to streamline operational processes through automation and reporting-focused visibility. Contributed to analytics reporting and operational dashboarding used for performance tracking and executive updates.

Supported product and delivery activities for enterprise initiatives, contributing to operational modernization and process improvement. Participated in automation-led improvements across business and operational functions. Helped enable reporting and leadership visibility through KPI tracking and execution performance monitoring.

Provided IT analysis support for business and technology initiatives across automation and modernization efforts. Assisted with building and supporting operational dashboards and reporting frameworks for leadership KPI visibility. Contributed to workflow automation, approval routing, and analytics-driven monitoring to improve operational execution.