Robert Marchetti

DevOps • 34 years • Allentown, USA • UTC-05:00 • Partially remote, Fully remote • Work permits: United States • Citizenship: United States • Available in 2 weeks • from $140k per year

Infrastructure Engineer

7+ years exp

Java

PowerShell

Active 3 days ago

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Overview

Technical skills

Timeline

Roles

Overview

Senior Infrastructure Engineer leading enterprise Cisco Contact Center (UCCE) infrastructure with end-to-end ownership of operational changes and production readiness. Focuses on enterprise PKI, Windows/VMware systems, and automation using PowerShell, with experience mentoring engineers and standardizing processes. Previously supported enterprise Windows/macOS environments including Active Directory and VMware.

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Technical skills

Java

PowerShell

DevOps

VMWare

Windows

Windows Server

Cybersecurity

Active Directory

PKI

Timeline

Network Engineer • Middle

Verizon • Full-Time

Jul 2019 to Present 7 Years 2 Months Allentown In office

Owned end-to-end lifecycle management for enterprise Cisco Contact Center infrastructure and related components, including deployment and ongoing modernization of Cisco UCCE elements. Led maintenance windows and production change controls for a 24x7 nationwide platform, coordinating with Verizon engineering teams and Cisco partners. Built and maintained automation and standards for enterprise PKI and operational processes, and mentored multiple engineers on UCCE administration and change management.

VMWare

PowerShell

PKI

Windows Server

Desktop Support Technician • Middle

SiriusXM • Full-Time

Aug 2018 to Jul 2019 11 Months In office

Provided enterprise desktop and end-user support across Windows and macOS environments. Supported Active Directory and VMware-related infrastructure activities, including OS deployments and related user infrastructure tasks.

VMWare

Active Directory

Windows

Pace University

Bachelor's Degree • Computer Science

2016–2018 New York, New York