Overview
Technical skills
Timeline
Roles

Overview

Product Manager at Kore.ai focused on enterprise GenAI search transformation using agentic RAG. Owns product strategy, delivery, and success metrics, and works with data science and engineering to build retrieval pipelines, connectors, and quality/latency improvements for enterprise deployments. Previously worked in product roles at Shopee India and Vaibhav Global, managing end-to-end product lifecycle and growth initiatives.

Technical skills

AI/ML
Embeddings• 4y+
Fine-tuning• 4y+
Hallucination• 4y+
LLM• 4y+
RAG• 4y+
DevOps
Azure• 4y+
Vector• 4y+
Design
Figma

Timeline

Product Manager Lead
Kore.ai Full-Time
Jul 2022 to Present 4 Years 1 Month In office
Led the transformation of an enterprise Search AI into an agentic GenAI platform using multi-agent RAG. Owned the product roadmap and delivery for a cross-functional team, defining AI KPIs and ROI-driven requirements with engineering and data science. Built agentic retrieval pipelines and shipped integrations/connectors (including ServiceNow, Confluence, Jira, and Slack) with access control and human-in-the-loop review. Optimized LLM prompting and latency for enterprise SLAs using Azure-based model deployments.
Azure
Confluence
Jira
Slack
Embeddings
Vector
Fine-tuning
Hallucination
RAG
LLM
Senior Analyst (Product) Senior
Shopee India Full-Time
Nov 2021 to Apr 2022 5 Months In office
Developed the “Buy with Voucher” feature and supported growth in voucher usage. Drove product and feature work for marketing operations and promotions across web, app, and browser experiences. Managed end-to-end product lifecycle including sprint planning, roadmap, PRDs, wireframing, UI/UX, A/B testing, and UAT while aligning with engineering, design, and analytics.
Deputy Manager Lead
Vaibhav Global Ltd. Full-Time
Jan 2021 to Oct 2021 9 Months In office
Led marketplace strategy coordination by defining a product roadmap for eCommerce and retail. Created PRDs and wireframes and worked with stakeholders on UI/UX prototypes aligned to business goals. Implemented CMS automation to reduce manual workload and used site analytics to improve conversion performance. Conducted market research and used user feedback to guide product enhancements.
Calibration (QC) Engineer Middle
G.D. Instrument Calibration Services Full-Time
Jul 2014 to Sep 2016 2 Years 2 Months