Overview
Technical skills
Timeline
Roles

Overview

Business Applications and Salesforce leader with 20+ years of software development and IT management experience. Manages and builds enterprise Salesforce CRM solutions and integrations, with hands-on development in Apex and related Salesforce automation. Provides application leadership, production support, and cross-functional technical collaboration across global sales, finance, and customer service processes.
Phone

Technical skills

SQL
JavaScript
C#
Apex
C++
C
PHP
PHP
WordPress
Apex
Lightning Web Components
Visualforce
Salesforce Flow
C#
Entity Framework Core
ASP.NET Core
DevOps
Rest API
SOAP
AI/ML
Claude
Model Context Protocol
Databases
Oracle

Timeline

Manager - Business Applications • Lead
Quark Software Inc. • Full-Time
Jan 2010 to Present 16 Years 9 Months Mohali In office
Led the Business Applications function for enterprise Salesforce CRM, order management, online shop integrations, and software licensing systems. Designed and built Salesforce solutions using Apex and Lightning components to support sales, service, and quoting workflows. Owned integrations between Salesforce and payment, tax, CRM, customer support, and Oracle cloud billing/quoting systems while maintaining related data stores and production support.
Apex
Rest API
SOAP
SQL
C#
Entity Framework Core
Oracle
JavaScript
Claude
Programmer • Middle
GFAS Group - Fidelity Business Services • Full-Time
Nov 2006 to Apr 2009 2 Years 5 Months Gurgaon In office
Developed and maintained a fund administration platform used by UK-based clients to manage holdings and execute transactions. Implemented capabilities for fund transfers, document/literature generation, and application registration and matching against bank accounts. Performed defect root-cause analysis and supported troubleshooting in production environments.
SQL
Software Engineer • Middle
Canon India Pvt. Ltd. • Full-Time
Jun 2005 to Nov 2006 1 Year 5 Months Gurgaon In office
Contributed to design and implementation of customer-facing portal capabilities enabling profile management and online ordering. Participated in development of batch scanning workflows and document processing logic. Delivered a network printer management solution with remote monitoring and automated alerts based on printer status.
Punjabi University
Master's Degree • Computer Applications
2002–2005 Patiala, Punjab
Guru Nanak Dev University (GNDU)
Bachelor's Degree • Commerce
1998–2001 Amritsar, Punjab