Overview
Technical skills
Projects
Timeline
Roles

Overview

IT Systems Engineer with 8+ years of IT experience focused on Identity and Access Management. Over 6 years supporting Microsoft Entra ID and Microsoft 365 across multiple production tenants, handling identity governance, SSO federation, and SCIM/JIT provisioning. Troubleshoots authentication and provisioning incidents end to end and automates IAM operations using PowerShell, Microsoft Graph API, and Power Automate.
Phone

Technical skills

PowerShell
DevOps
Linux
AWS
Azure
Ubuntu
GCP
Windows Server
Rest API
DHCP
DNS
Windows
Debian
CentOS Stream
IAM
Cybersecurity
Active Directory
Microsoft Entra ID
Zero Trust
Least Privilege

Projects

IAM Automation and Workload Identity Governance
Built PowerShell, Microsoft Graph API, and Power Automate workflows to support bulk group creation and assignment, access reporting, and lifecycle notifications. Implemented security-approved service account governance with scoped permissions, API tokens, and managed credential storage for an approved integration. Focused automation on repeatable, auditable identity operations with controlled non-interactive access.
Identity Lifecycle Audits, Access Certification and Remediation
Ran recurring access reviews and audits for terminated accounts older than 90 days and inactive accounts, and addressed hybrid identity password-expiry/synchronization exceptions across multiple domains and tenants. Produced removal lists and change tickets, coordinated user outreach, and tracked closure evidence. Used the outputs to remediate account and access control gaps in an audit-ready way.
Privileged Access, PIM and Least Privilege
Reviewed PIM-managed administrative groups and directory role assignments across tenants to identify the minimal Entra role needed for external collaboration domain administration. Documented changes to remove standing Global Administrator dependency and shift toward eligible, time-bound access. Focused on least-privileged access controls to reduce risk while preserving required operational capability.
Access Package and Dynamic Group Rescoping
Analyzed dependency relationships for rescoping a dynamic application group, including dynamic group claims, SCIM provisioning links, Conditional Access references, group nesting, and Azure role assignments. Separated access paths for full-time employees versus contractors and aligned the enterprise application with an identity governance access package. Supported safer membership changes by validating that dependent permissions and provisioning behaviors remained consistent.
Enterprise SSO and Federation Standardisation
Standardized SAML 2.0 SSO across multiple SaaS organizations using Microsoft Entra enterprise applications with organization-specific entity IDs and reply URLs. Seeded access groups from source member lists and mapped NameID/claims to ensure correct My Apps IdP-initiated login behavior. Resolved a My Apps redirection issue by fixing an incorrect or missing relay-state URL and created service-desk runbooks to support rollout.

Timeline

IT Systems Engineer · Middle
Perforce Software · Full-Time
Jul 2024 to Present 2 Years 3 Months Pune In office
Administers Microsoft Entra ID and Microsoft 365 across multiple production tenants, managing user and group lifecycle, enterprise applications, app registrations, service principals, licensing, and directory role/application assignments. Configures and troubleshoots SAML 2.0 SSO federation, including entity IDs, ACS/reply URLs, and certificate renewal, and supports SCIM and JIT provisioning. Operates PIM-based privileged access and performs identity governance tasks such as access reviews, entitlement management, and joiner-mover-leaver lifecycle remediation while automating IAM workflows using PowerShell and Microsoft Graph.
Microsoft Entra ID
Active Directory
PowerShell
Rest API
Power Automate
AWS
Azure
GCP
Software Support Specialist II · Middle
ConnectWise · Full-Time
May 2020 to Jul 2024 4 Years 2 Months Pune In office
Provides Microsoft 365 identity operations support, including Microsoft Entra ID and Active Directory troubleshooting, user and license administration, group access management, and access issues across Exchange Online, Microsoft Teams, and SharePoint Online. Investigates authentication and authorization incidents involving SSO, MFA, and directory synchronization, coordinating with third-party SaaS teams for login failures. Performs joiner-mover-leaver support for account provisioning/deprovisioning and permission/licence changes, and also supports Linux environments via log analysis, service recovery, and escalation.
Microsoft Entra ID
Active Directory
Microsoft Teams
SharePoint
Ubuntu
Linux
Technical Support Engineer · Middle
Implrox Data and Cloud Consulting Pvt. Ltd. · Full-Time
Aug 2018 to Mar 2020 1 Year 7 Months Pune In office
Supports Active Directory and Microsoft 365 identity administration, including user lifecycle management, account enablement/disablement, security group membership, password resets, and mailbox access and permissions. Assists with onboarding/offboarding and access requests by validating roles and permissions, and troubleshoots domain authentication, account lockouts, password expiry, and Exchange Online sign-in issues. Administers Linux and Windows Server systems, including core networking services such as DNS and DHCP, and manages user/group permissions, services, and SSH access.
Active Directory
Windows Server
DNS
DHCP
Linux
Tech Support Officer · Middle
Knoah Solutions Pvt. Ltd. · Full-Time
Nov 2016 to Sep 2017 10 Months Pune In office
Delivers level 1 support for Windows and Linux account access, handling password and permission issues and troubleshooting application access problems. Performs user and group administration, reviews logs, documents tickets, and escalates incidents as needed. Maintains access and basic operational troubleshooting for account and application-related support requests.
Windows Server
Linux
Pune University
Bachelor's Degree · Electronics and Telecommunication (B.E.)
Pune, Maharashtra