Yacine Dieye Sarr
Product Manager
4+ years ML exp
Management: 3-5 years
Python
SQL
Active 2 days ago
Invite to interview
Download CVCV
Overview
Technical skills
Timeline
Roles
Overview
Product-focused IT professional with about 17 years of experience across information systems, data science, and business/product management in Agile environments. Currently works as a Product Owner/Business Analyst and as an IT senior expert handling AI and bot solutions, KPI performance tracking, and functional acceptance activities. Previously supported customer performance management and led business development for IT/network solutions including Microsoft Office 365.
Phone
Technical skills
Python
SQL
Analytics
Power BI
Tableau
AI/ML
Machine Learning
Design
Figma
Timeline
LA College International
Doctoral Degree (PhD) •
Information Systems (data governance)
Product Owner / Business Analyst, Fusion Team SI Relation Client
•
Middle
Orange Senegal - Sonatel SA
•
Full-Time
Defined and communicated the product vision and managed the product backlog by prioritizing items based on business value and user impact. Wrote and validated user stories and acceptance criteria using Agile/Scrum practices. Coordinated across business units, data product owners, UI/UX designers, ML engineers, and web development teams to deliver changes.
Agile
Scrum
Westford University
Master's Degree •
Business Analytics
Senior Client Advisor & Performance Analyst, (DESC)
•
Senior
Orange Senegal - Sonatel SA
•
Full-Time
Handled complex customer complaints and ensured follow-up and resolution for processes including retention and portability as well as digital flows. Produced customer experience reporting (CES) and tracked satisfaction KPIs such as CSAT, DSAT, and NPS. Supported COPC certification roadmap execution by drafting procedures, calibrating processes, and organizing training.
Business Developer / Technico-Commercial Engineer
•
Middle
Orange Business Services (SBS)
•
Full-Time
Developed sales for network and server solutions and related IPBX and security offerings through tailored proposals. Covered customer segments including SMEs/SMIs and finance/banking accounts. Managed sales cycles and worked with vendor solutions to deliver targeted technical-commercial proposals.
Commercial Director
•
Head+
SECOMDIS SARL
•
Full-Time
Led a sales team of 15 people and managed responses to public and private tender opportunities. Oversaw proposal preparation and sales execution for market bids. Drove annual revenue growth through structured team management and deal pursuit.
IT Support Consultant (TeleDAC project)
•
Middle
ADIE
•
Full-Time
Provided IT support and change-management assistance for digitizing building permit request processes. Coordinated and supported a field workforce of 100+ agents, helping them adopt the new workflow. Supported operational readiness during the transition to the digital process.
Business Developer, West Africa
•
Middle
Cyquent International
•
Full-Time
Commercialized Microsoft Office 365 across West African countries, managing bids and customer opportunities. Supported sales processes for institutions in Senegal and Mali, as well as customers in Guinea. Focused on growing the Office 365 footprint in the West Africa region.
Microsoft Office
Ecole Supérieure Multinationale des Télécommunications (ESMT)
Bachelor's Degree •
Telecommunications Engineering & DTS (technico-commercial)