Yasmin Saleh

AI/ML • 22 years • In office, Partially remote, Fully remote • Relocation • Work permits: Israel • English: C2 • Available now

Software Tester

Python

SQL

Java

Active 1 day ago

+52 (337) 2124

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Overview

Technical skills

Timeline

Roles

Overview

Computer Science student with hands-on technical customer support experience and prior work as an instructor. Actively builds practical programming skills through self-directed study and coursework, with a foundation in Java and Python and additional work toward SQL.

Technical skills

Python

SQL

Java• Junior

AI/ML

Instructor• 3y+

DevOps

Git

Timeline

Senior Customer Service & Retention Representative (Technical Customer Support) • Senior

Tami4 • Full-Time

Jan 2024 to Jan 2026 2 Years In office

Handled complex technical and system issues for customers and coordinated with internal technical teams to speed up resolution. Managed high-volume daily customer interactions, strengthening troubleshooting and communication under time pressure. Built experience with CRM and support ticket workflows while maintaining high customer satisfaction.

The Open University of Israel

Bachelor's Degree • Computer Science

2025 Rishon LeZion, Israel

Instructor / Learning Guide • Executive

Language & Computer Skills Institute • Full-Time

Jan 2023 to Jan 2024 1 Year In office

Delivered computer literacy and language instruction to students with different skill levels. Created and adapted structured lesson plans to match individual learning needs. Developed mentoring and communication skills through consistent support and measurable improvements in student outcomes.