Overview
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials

Funding and backers

Total raised
$13.9M
3 rounds on record
Latest round
$10M
Venture round · Oct 2020 · 5 yr ago
Team
59
US Form 5500 (plan participants) · Dec 2025 · +7% in a year
Hiring now
2
+2 posted in 30 days
Backers
3
OCA Ventures, Stage Venture Partners
The money's age
Long since its last round
71 months since the last round · and hiring
Momentum
27/100
hiring for its size
Last sign of life
this month
a posting or a news item
Tractionpublic signals, read monthly
Web presence
top 0.07%
of 133.2M domains by links, Common Crawl
Funding rounds
RoundDateAmountInvestorsSource
Venture round Oct 2020 $10M — SEC Form D
Venture round Oct 2019 $3M — SEC Form D
Venture round Aug 2018 $855k — SEC Form D
Registers and programsofficial lists and records that name the company
Legal entity Balto Software, Inc. sec
Founders and leadersfrom filings, registers and the company's site
Christopher KontesExecutive Officer, DirectorSEC Form D
Marc BernsteinExecutive Officer, DirectorSEC Form D
Davidson GirardExecutive Officer, DirectorSEC Form D
Backed byfrom the funds' portfolios and accelerator catalogs
Similar startupsby what they do, their industry and backers
Scala201-500 employees
Turn complexity into clarity. Scala is the unified intelligence platform for modern contact center operators. Real intelligence. Real…
MihupVenture round $6M · 23 mo ago • Founded 2016 • 51-200 employees • 5 roles
Mihup is an information service organization that provides services related to a Voice technology platform for enterprises such as customer…
CalldeskVenture round $2.5M · 8 yr ago • Founded 2016 • 1-10 employees
Transform your contact center with 24/7 AI voice agents. From day one, get custom setup, rapid deployment, and reliable integrations for…
Acai TravelVenture round $2.5M · 2 yr ago • Founded 2023 • 11-50 employees • 3 roles
Acai builds AI agents for travel contact centers. Scale your travel operations when, where and how you want — with 50% AHT reduction, 97%…
Retell AIFounded 2023 • 51-200 employees • 28 roles
Retell AI is an artificial intelligence software company headquartered in San Francisco, California, and founded in 2023. The company…
ParloaSeries D $350M · 6 mo ago • Founded 2018 • 201-500 employees • 41 roles
Parloa is an artificial intelligence software company headquartered in Berlin, Germany, and founded in 2018. The company provides an AI…

Overview

Balto is the #1 Contact Center AI software. Explore agent assist, automated QA, business insights, coaching, call summarization, and more.

Tech stack

Technologies named in job postings at Balto over the last 12 months, by layer, with the share of postings for each.
Technologies in use
3
Postings analysed
2
Stack modernity
71/100
Languages
Python
Cloud & platforms
Datadog
Practices & domains
Agentic Workflows
Sign in to see how your skills match this stack Sign In

People

Christopher Kontes
Executive Officer, Director
Marc Bernstein
Executive Officer, Director
Davidson Girard
Executive Officer, Director
Alex Rubalcava
Director
Tamim Majid
Director
Tim Guleri
Director
Names and roles come from public filings, company registers and the company's own site. Is this you? Correct or remove

Growth

Hiring Momentum
58/100
Growing
Open positions
2
0 opened / 0 closed in 30 days
ATS activity
Every ~10 hours
Today
Hiring Dynamics +100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Support
50% ▲
Solutions
50% ▲
Activity Timeline
Added Python to stack Sep 2026
Added Datadog to stack Sep 2026
Added Asana to stack Sep 2026
Added Agentic Workflows to stack Sep 2026

Offices

Where the company hires and what each office is for
Cities
1
Hiring now
0
Countries
1
Saint Louis United States
HQ

Jobs

≈ $53k – $98k per year (Estimated) • Remote (United States) • Full-Time • 2+ years exp
Python
Agentic Workflows
DevOps
Datadog
Apply
≈ $106k – $240k per year (Estimated) • Remote (United States) • Full-Time
Agentic Workflows
Management
Asana
Apply

Financials

Total raised
$13.9M
Latest round
Venture - Series Unknown
Funding rounds
3
Funding rounds
Round Announced Amount
Venture - Series Unknown 2020 $10M Details
Venture - Series Unknown 2019 $3M Details
Venture - Series Unknown 2018 $855k Details