Balto
Machine Learning · Contact Center Software
$13.9Mtotal raised · 3 rounds on record
1open role
$10Mlatest round · Series A · Oct 2020 · 6 yr ago
4backers · OCA Ventures, Sierra Ventures
Overview
Balto is the #1 Contact Center AI software. Explore agent assist, automated QA, business insights, coaching, call summarization, and more.
Funding and backers
Total raised
$13.9M
3 rounds on record
Latest round
$10M
Series A · Oct 2020 · 6 yr ago
Team
59
US Form 5500 (plan participants) · Dec 2025 · +7% in a year
Hiring now
2
+2 posted in 30 days
Backers
4
OCA Ventures, Sierra Ventures
The money's age
Long since its last round
72 months since the last round · and hiring
Momentum
42/100
hiring for its size, in the news
Last sign of life
this month
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Oct 15, 2020
Raised a round Series A $10M · SEC Form D
Oct 1, 2019
Raised a round Seed $3M · SEC Form D
Aug 30, 2018
Raised a round Venture round $855k · SEC Form D
2018
Founded
Tractionpublic signals, read monthly
Web presence
top 0.07%
of 133.2M domains by links, Common Crawl
Funding rounds
| Round | Date | Amount | Investors | Source |
|---|---|---|---|---|
| Series A | Oct 2020 | $10M | — | SEC Form D |
| Seed | Oct 2019 | $3M | — | SEC Form D |
| Venture round | Aug 2018 | $855k | — | SEC Form D |
Registers and programsofficial lists and records that name the company
| Legal entity | Balto Software, Inc. | SEC Form D |
Founders and leadersfrom filings, registers and the company's site
Christopher KontesExecutive Officer, DirectorSEC Form D
Marc BernsteinExecutive Officer, DirectorSEC Form D
Davidson GirardExecutive Officer, DirectorSEC Form D
Backed byfrom the funds' portfolios and accelerator catalogs
OCA Ventures 
Sierra Ventures 
Stage Venture Partners 
Stripes Investors in similar startupsfunds that back the companies most like this one
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Jobs
Apply
Salary insights
Compensation ranges based on this company's open jobs
Median
$98k
Typical range
$75k – $120k
Open positions
2
2
Jobs
Middle
50%
Senior
50%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Middle | 1 | $75k | $75k |
| Senior | 1 | $120k | $120k |
Highest paying role
Senior Implementation Manager
$120k
Normalized to USD per year
Growth
Hiring Momentum
64/100
Growing
Open positions
2
2 opened / 2 closed in 30 days
Median time-to-fill
17 days
faster than 63% of the market
ATS activity
Every ~5 hours
Today
Hiring Dynamics
0%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Customer Success
33% ▲
Solutions
33% ▼
Support
17% ▼
Sales
17% ▲
Activity Timeline
Added LinkedIn to stack
Oct 2026
Added Claude to stack
Oct 2026
Added ChatGPT to stack
Oct 2026
Added AI Agents to stack
Oct 2026
Added Salesforce to stack
Oct 2026
People
Christopher Kontes
Executive Officer, Director
Marc Bernstein
Executive Officer, Director
Davidson Girard
Executive Officer, Director
Alex Rubalcava
Director
Tamim Majid
Director
Tim Guleri
Director
Names and roles come from public filings, company registers and the company's own site. Is this you? Correct or remove · How we handle this data
Tech stack
Technologies named in job postings at Balto over the last 12 months, by layer, with the share of postings for each.
Technologies in use
6
Postings analysed
4
Stack modernity
88/100AI adopter
Languages
Python
Cloud & platforms
Datadog
AI & ML
ChatGPT
Claude
Practices & domains
AI Agents
Agentic Workflows
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Connections
List
Graph
Found in company registers, site code, DNS and hiring. Each connection shows how sure we are and the evidence, with its source and date.
Shared investors
Show all 4 Click a company to open it. Dashed lines are likely connections. The second step of the network is part of the Pro plan.
Owner
Same company
Same group
Likely
News
The Next Generation of Agent Assist is Here with Balto
/PRNewswire/ -- Balto, the leading AI platform for contact centers and the company that invented the category of agent assist called real-time guidance in...
Read more
Report
How different is Balto, the heroic sled dog, from today's Siberian huskies?
Scientists sequenced the famed pup's genome to learn more about modern working dogs.
Read more
Report
The Lifesaving Sled Dog Balto Had Genes unlike Those of Dog Breeds Today
The genome of the 1920s Siberian husky Balto suggests that greater genetic diversity and less inbreeding contribute to better health
Read more
Report
The Balto/Togo theory of scientific development
Tragically I gave up on the Plate Tectonics study before answering my most important question:
Read more
Report
Balto Now Embedded Inside Salesforce for Single Pane of Glass Experience, Unleashing Agent Performance
/PRNewswire/ -- Balto, the leader in uniting contact center agents with AI for better conversations, is pleased to announce the launch of its next-gen...
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Report
Show more news
Offices
Where the company hires and what each office is for
Cities
1
Hiring now
1
Countries
1
Busiest office
Saint Louis
Saint Louis
United States
HQ
1 open roles 2 posted in 90 days 100% remote 50-200 est. staff $75k Avg Salary
hires for Customer Success
Earlier presence
Dallas, United States