Building Slack
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Overview
Stories of building Slack — the company, the product, and the business — by two people who were around for the entire journey.
News
Salesforce - Part one
An untitled invitation from Stewart appeared on my calendar one morning in the late fall of 2020. Though we met more or less frequently for ongoing product work with the team, it was unusual to get an invitation from him directly. I opened it and found th
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The week the world changed
In January 2020, a nasty bug swept through our NYC office. Everyone got sick at once and was off for weeks. An uncommonly terrible cold? Some sort of wicked flu? Whatever it was, it knocked our team out. We didn't think too much of it on the west coast. O
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Rethinking Slack
Slack was getting too big. Not the company or the business, of course. Those were growing wonderfully, buoyed by our public offering. All of our usage and business metrics were going up and to the right. The good times were rolling. It was late 2019.The p
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Going Public - Part Two
"Starting three years ago, we started trying to run Slack as a public company. We have been building toward this for a long time." Stewart Butterfield had just rung the bell at the NYSE, signaling the ceremonial start of trading for our freshly minted sto
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Going Public - Part One
On April 26th, 2019, Slack filed to take the company public. We'd managed to overcome the most painful growing pains of scaling the company from a fledgling startup to a large, well-funded corporation spread around the globe. Miraculously, we crossed the
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