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For too many MSPs, poor documentation practices are hurting profitability while also preventing the capturing of massive opportunities in AI and agentic, according to Lexful CEO Pinar Ormeci.

It will take a combination of funding, expertise, operational capability and strategic influence to keep MSPs and their customers above the 'cybersecurity poverty line,' says Sophos' Scott Barlow.

Even with greater AI-powered automation of various aspects of managed IT services that can boost efficiency and response times, the biggest competitive advantage for MSPs in the AI era will continue to be their human relationships with customers and acros

MSPs see big AI opportunity but turning it into revenue is still a work in progress.

MSPs need to translate technical issues into the language of business to win over clients and grow their businesses in today's environment, according to Cynomi's Tim Coach.

The autonomous compromise recently disclosed by OpenAI shows clearly that the AI-powered threats that security experts have been warning about are moving from theory into reality, Huntress CEO Kyle Hanslovan said during the latest episode of CRN's Securit

In the CRN 2026 Annual Report Card, solution providers score IT vendors on product innovation, support, partnership, and managed and cloud services.

CDW Chair and CEO Christine Leahy said that her company is right in the middle of businesses' push to adopt AI and the security needed around it.

AWS, Google Cloud and Microsoft lead global cloud market share in Q2 2026 as enterprise cloud infrastructure hits $143 billion thanks to AI, new Synergy Research Group data shows.

Cool new AI and security products announced at Black Hat 2026 include AI-powered cybersecurity tools from vendors including Palo Alto Networks, SentinelOne and Abnormal AI.