Claim pageClaim
Follow
Overview
Connections
News
Salaries
Products
People
Growth
Offices
Financials
Overview
In business, culture eats strategy. In government, culture eats policy. Here we'll talk about the problems of state capacity (government's ability to achieve its policy goals) and how to fix them. From the author of Recoding America.
News
The Crisis We've Been Waiting For
Remember Aaron Lemon-Strauss, the executive director of FAFSA who wrote the brilliant response to a GAO report defending the product model? Well, he's just joined Recoding America as our chief digital and AI officer (hooray!) and has a few more wise and m
Read more
Report
Weekend short read: Fire is a metaphor, until its not
My husband and I are back in California for the summer, at least for one more week. Not Oakland, where we used to live, but in a remote town of 137 people in the Sierras. This place is paradise to me - a caring, close-knit community, incredible natural be
Read more
Report
Checking in on Outcomes Reviews
First, some quick (mostly unrelated) self-promotion: Andrew Greenway and I wrote an article for Foreign Affairs. We talk about the need for advanced democracies to relearn the art of starting over with new institutions when the old ones resist reform. It'
Read more
Report
Thinking the unthinkable
Earlier this week, the New York Times podcast The Daily covered what's happening to SNAP (food stamps) in Arizona. Arizona is ahead of the curve, so to speak, in implementing the work requirements H.R. 1 imposes, and the impacts are staggering. So far, ac
Read more
Report
North Carolina's bold move on civil service
Last July, Liz Coalts brought her daughter to a North Carolina DMV office to get her learner's permit. They arrived at 4 a.m. There was already a line wrapped around the building, and they ended up standing next to a dumpster. Liz had come prepared. She'd
Read more
Report
Philanthropy's Willie Sutton Problem
Nan Ransohoff recently blew the philanthropy world's collective mind with some observations that should have been clear to anyone willing to do a little math. Looking at three capital pools - the OpenAI Foundation (26% of OpenAI, roughly $220B), Anthropic
Read more
Report
The Digital Service Was Never the Point
A few weeks ago, I sort of threw down the gauntlet here, calling for bolder transformation towards a new operating model for government. I borrowed the framework of the three horizons, in which the first horizon is the status quo, the third is the new sys
Read more
Report
A (shorter) Three Horizons Framework for Government Reform
For the longer version of this post, go here.I got into government reform sixteen years ago, though I didn't think of it as reform at the time. I thought of it as just trying to make a few specific things work better. Since then I've worked at the local,
Read more
Report
A Three Horizons Framework for Government Reform
I got into government reform sixteen years ago, though I didn't think of it as reform at the time. I thought of it as just trying to make a few specific things work better. Since then I've worked at the local, state, and federal levels, on benefit deliver
Read more
Report
Mitigating Metrics Malaise: Claude on Goodhart's Law
Sometimes you ask Claude for a little help thinking something through, and the answer is good enough that it merits sharing more broadly. I've long had a back and forth with Dave Guarino about the value of metrics in changing bureaucratic behavior. It's o
Read more
Report
Show more news
