Emitrr

Introduction A mid-sized practice can field anywhere from a handful to a few hundred refill requests a day, arriving as pharmacy renewal transactions, phone calls, portal messages, and the occasional voicemail. Each one carries a small clinical decision b

Introduction Ask most front-desk staff what they dread most in a given week, and refill requests usually make the list. Not because the medications are complicated, but because the process around them rarely is one process. It's a phone call handled one w

Introduction A referral coordinator can do everything right and still lose a patient. They log the referral, verify the insurance, and schedule the visit, but nobody checks whether the patient actually showed up, and nobody sends a note back to the referr

Introduction Most practices don't go looking for referral intake software because things are running smoothly. They go looking because a referral coordinator quit and nobody else knows how the fax queue works, or because a referring provider called asking

Patient acquisition for medical practices is broken at two points: search visibility and online booking. See what we found auditing 225 athena practices.