First Focus
firstfocus.com.au
IT services
Actively hiring
AI Consulting & Integration
Managed IT Services (MSP)
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Overview
First Focus is an Australian managed IT and AI services provider founded in Sydney in 2003, offering IT support, cloud, cybersecurity, IT strategy, data, automation and software development services to mid-sized organisations. The company has grown to almost 500 staff across Australia, New Zealand and the Philippines, where a large support centre in Pasig serves clients, and it has recently expanded into New Zealand with teams in Auckland and Christchurch. It hires support technicians, systems administrators, cloud and network engineers, technical account managers, AI and technology consultants, developers and finance and recruiting staff.
News
Who Should Own AI and Productivity in Your Business?
Who Should Own AI and Productivity in Your Business? Getting real value from AI and automation is a habit, not a one-off rollout. The businesses making steady progress keep looking for ways technology can help people work better, and that needs clear owne
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Report
Your IT Provider Should Do More Than Keep the Lights On
Your IT Provider Should Do More Than Keep the Lights On When someone says "IT support", you probably know what to expect. A laptop won't connect. An email won't send. Someone can't access a file. You contact the help desk, they fix the problem and everyon
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Report
Adam Spencer on AI, Robotics & What's Coming Next
AI is getting smarter: the questions businesses need to ask next AI can help solve a maths problem that had sat unsolved for 50 years. It can also get a simple pipe puzzle wrong. Brendan and Ross catch up with Adam Spencer at IT Nation ANZ to explore what
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Report
First focus acquires Resolve technology, expanding New Zealand presence in Wellington
First Focus acquires Wellington-based Resolve Technology, expanding its New Zealand presence across managed IT, cyber security, cloud and AI.
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Report
How to Choose AI Implementation Partners for SMBs
How to Choose AI Implementation Partners for SMBs Every IT provider seems to have an AI offering now. That's good news for businesses, but it also makes choosing the right partner a little more complicated. The reality is that AI projects rarely succeed b
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Report
AI in financial services: How Pengana is scaling client service with AI
Pengana, a firm in the financial services industry, has moved an AI-powered client service idea from concept into production. Built with First Focus, its Outlook-based AI assistant helps employees draft responses to common client enquiries faster, while s
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Report
First Focus ranked in the top 150 MSPs worldwide
First Focus Recognised in the 2026 Channel Partners MSP 501 - Leading the Next Generation of Managed AI & IT Services Global recognition for helping businesses embrace AI, strengthen security and improve productivity through modern managed services We're
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Report
Hatz: One Platform for Every AI Model
Give Your Team Every AI Model, in One Place You Control Your staff are probably already using AI tools on their own. In this walkthrough, First Focus AI Strategy Lead Jack Behrns shows how Hatz brings those models into a single platform you can govern, so
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Report
How Shamrock's Team is Increasing Productivity by 80% with AI
Most small businesses feel the same squeeze. The workload keeps growing, but adding people is slow and expensive, and more headcount does not always fix the problem. AI looks like a way through. The harder question is whether it changes anything once the
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Report
Recording: Getting Returns from AI
AI in your business: your questions answered If your business is trying to get a grip on AI, this is worth an hour of your time. First Focus AI Strategy Lead Jack Behrns sat down to answer 70+ questions from real Australian and New Zealand business owners
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Tech stack
Technologies named in job postings at First Focus over the last 12 months, by layer, with the share of postings for each.
Technologies in use
69
Postings analysed
43
Stack modernity
82/100AI adopter
Languages
PHP14%
Python12%
SQL12%
PowerShell9%
Frameworks & libraries
React.js5%
Laravel5%
Filament2%
Vue.js2%
Databases
MS SQL7%
MySQL7%
PostgreSQL2%
Snowflake2%
Cloud & platforms
Azure58%
Windows Server40%
AWS33%
VMWare30%
AI & ML
Claude12%
ChatGPT9%
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Full First Focus tech stack
69 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$70k
Typical range
$36k – $91k
Open positions
7
2
Jobs
Senior
50%
Staff
50%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Senior | 1 | $70k | $70k |
| Staff | 1 | $84k | $84k |
Highest paying role
Technical Account Manager
$91k
Normalized to USD per year
All salaries at First Focus
By role, level and city, against the market · 7 jobs with pay
Growth
Hiring Momentum
69/100
Growing
Open positions
29
17 opened / 10 closed in 30 days
Median time-to-fill
55 days
faster than 25% of the market
ATS activity
Every ~5 hours
Today
Hiring Dynamics
0%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Support
26% ▲
Solutions
15% ▼
DevOps
13% ▲
Administrative
6% ▼
Finance
6%
Management
6% ▲
Actively hiring for Support (+7 in 30 days)
Activity Timeline
+6 jobs in a week
Oct 2026
Added Rest API to stack
Oct 2026
Added YouTube to stack
Oct 2026
New location: Wellington
Oct 2026
New location: Gold Coast
Oct 2026
New location: Sydney
Oct 2026
Added Incident Management to stack
Oct 2026
Added HubSpot to stack
Oct 2026
Added GA4 to stack
Oct 2026
New location: Brisbane
Oct 2026
Added Asana to stack
Oct 2026
Added SOC 2 to stack
Oct 2026
Offices
Where the company hires and what each office is for
Cities
17
Hiring now
15
Countries
3
Busiest office
Sydney
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Headquarters
Builds here
Office with open vacancies
No open vacancies right now Tap a pin for the office
Sydney
Australia
HQ
Sydney
4 open roles 5 posted in 90 days 10-50 est. staff $72k Avg Salary
hires for Support, HR, Management
Suite 1, Level 7/189 O'Riordan St, Mascot
Pasig
Philippines
Regional office
8 open roles 16 posted in 90 days 50% engineering 50-200 est. staff $36k Avg Salary
hires for DevOps, Support, Operations
Muntinlupa
Philippines
Regional office
8 open roles 9 posted in 90 days 50% engineering 10-50 est. staff $36k Avg Salary
hires for DevOps, Support, Operations
Auckland
New Zealand
Regional office
Auckland
7 open roles 11 posted in 90 days 29% engineering 10-50 est. staff
hires for Backend, Frontend, Leadership
139 Quay Street, Auckland Central, Auckland 1010, New Zealand
Brisbane
Australia
Corporate office
Brisbane
6 open roles 9 posted in 90 days 10-50 est. staff $67k Avg Salary
hires for Support, Administrative, Finance
Level 11, 333 Ann Street, Brisbane City
Melbourne
Australia
Corporate office
Melbourne
4 open roles 5 posted in 90 days 10-50 est. staff $81k Avg Salary
hires for Support, HR, Management
Suite 2, Level 7, 179 Queen Street, Melbourne VIC 3000
Christchurch
New Zealand
Sales office
4 open roles 7 posted in 90 days 25% engineering 10-50 est. staff
hires for Backend, Support, Communications
Wellington
New Zealand
Sales office
4 open roles 4 posted in 90 days 25% engineering 10-50 est. staff
hires for Backend, Support, Communications
Adelaide
Australia
Support & operations
Adelaide
3 open roles 4 posted in 90 days 10-50 est. staff $65k Avg Salary
hires for Support, HR
Level 2B, 70 Light Square, Adelaide SA 5000
Nelson
New Zealand
Regional office
3 open roles 5 posted in 90 days 33% engineering 10-50 est. staff
hires for Backend, Support, Sales
Mascot
Australia
Regional office
3 open roles 3 posted in 90 days 1-10 est. staff
hires for Solutions, Finance
Perth
Australia
Regional office
Perth
2 open roles 4 posted in 90 days 10-50 est. staff $84k Avg Salary
hires for HR, Operations
Canberra
Australia
Regional office
Canberra
2 open roles 2 posted in 90 days 1-10 est. staff $65k Avg Salary
hires for Support
Gold Coast
Australia
Regional office
Gold Coast
2 open roles 2 posted in 90 days 1-10 est. staff
hires for Finance, Management
Level 2, 140 Bundall Road Gold Coast
Hamilton
New Zealand
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Support
Manila
Philippines
Regional office
Manila
1 posted in 90 days 1-10 est. staff
Level 29, Cyberscape Gamma, Topaz and Ruby Rd, Ortigas
Jobs
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≈ $37k – $99k per year (Estimated) · Hybrid · Full-Time · Auckland · Hamilton · Wellington
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Hyper-V
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Active Directory
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up to $60k per year · Hybrid · Full-Time · Brisbane · Adelaide
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≈ $57k – $139k per year (Estimated) · In office · Contractor · Auckland
JavaScript
TypeScript
Tailwind CSS
React.js
Radix UI
Storybook
Material UI
shadcn/ui
Design
Figma
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In office · Contractor · Auckland
JavaScript
TypeScript
AI Agents
Multi-Agent Systems
Mobile
Clean Architecture
DevOps
CI/CD
Apply
Hybrid · Contractor · Pasig · Muntinlupa
Python
PHP
SQL
PowerShell
MySQL
MS SQL
AI/ML
Copilot
Claude
Embeddings
AI Agents
RAG
OpenAI
DevOps
Rest API
Azure
CI/CD
Git
Management
SharePoint
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up to $70k per year · In office · Full-Time · Canberra · Melbourne · Brisbane · Adelaide
VMWare
Azure
Windows Server
Hyper-V
DNS
DHCP
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Hybrid · Full-Time · Christchurch · Nelson
VMWare
Azure
Windows Server
AWS
Hyper-V
Management
Service Desk
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Hybrid · Full-Time · Bachelor's Degree · Pasig · Muntinlupa
PowerShell
MVP
DevOps
Windows Server
Windows
DNS
DHCP
Cybersecurity
Microsoft Entra ID
Active Directory
Management
Asana
ITIL
ITSM
Apply
Hybrid · Pasig · Muntinlupa
GCP
Azure
AWS
Cybersecurity
ISO 27001
PCI DSS
SOC 2
Management
Monday.com
ITIL
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up to $60k per year · Hybrid · Full-Time · Canberra · Sydney
VMWare
Azure
Windows Server
AWS
Hyper-V
Management
Service Desk
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