Overview
News
Technologies
Salaries
Products
People
Growth
Jobs
Financials
Overview
Freshworks is a cloud-based software-as-a-service company that provides a suite of intuitive, AI-powered tools designed to streamline customer support, IT service management, and sales workflows. Its platform enables organizations of all sizes to enhance operational efficiency by centralizing communications and automating complex tasks across various business departments. By offering user-friendly and easily integrable solutions, the firm helps teams across the globe improve both employee productivity and customer engagement.
News
Freshworks Bets on FedRAMP to Crack the $102 Billion Federal IT Market
Freshworks' growth strategy leverages FedRAMP compliance to penetrate the $102 billion federal IT market with its AI-powered Freshservice platform.
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Report
Vanquis elevates digital transformation with Freshworks' AI-powered Freshservice
Vanquis integrates Freshservice to streamline service operations, marking a development in its digital transformation journey.
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Report
The Freshdesk Story: Where and How it All Started The Works Freshworks
The story of how Freshdesk was conceived and founded. Read more.
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Report
Technologies
Tech DNA
JavaScript
Python
Java
Ruby on Rails
LangChain
React.js
PostgreSQL
Pinecone
Weaviate
AWS
GCP
Azure
LLM
Claude
AI/ML
Python
SQL
Scala
C++
AWS
AI Agents
CI/CD
GCP
Incident Management
GitHub
Kubernetes
NLP
Copilot
LLM
Vector
Azure
Prometheus
AIOps
IAM
PostgreSQL
Pinecone
Weaviate
Prompt Engineering
Hallucination
LangChain
RAG
Datadog
New Relic
OpenTelemetry
Service Mesh
Terraform
Docker
Grafana
FAISS
Databricks
Hadoop
Spark
LangGraph
LangSmith
A2A
Knowledge Graph
Time Series Forecasting
Cortex
Splunk
GitHub Actions
Chaos Engineering
GitLab CI
Jenkins
Self-Healing
Shift-Left
Argo Workflows
Git
Progressive Delivery
GitLab
Cassandra
DynamoDB
MongoDB
MS SQL
MySQL
SQLite
Delta Lake
Snowflake
Transformers
AutoGen
LlamaIndex
Claude
Claude Code
Airflow
Flink
Edge AI
LLMOps
CrewAI
Fine-tuning
Function Calling
LLM Guardrails
OpenAI
Structured Outputs
Model Context Protocol
Backend
Rest API
Ruby on Rails
Apache Kafka
GraphQL
RabbitMQ
Mobile
JavaScript
Java
Node JS
TypeScript
C#
Dart
Kotlin
Swift
Commander.js
Gradle
Kotlin Coroutines
OkHttp
Retrofit
Dagger
Hilt
Maven
Android SDK
Clean Architecture
Crashlytics
Firebase
Flutter
Jetpack Compose
MVVM
React Native
Room
WorkManager
Kotlin Multiplatform
MVI
ProGuard
State Management
DataStore
Dependency Injection
Fastlane
Firebase App Distribution
Material Design
MVP
Repository Pattern
ViewModel
Security
Ruby
Go
ISO 27001
SOC 2
NIST CSF
OWASP Top 10
GDPR
HIPAA
RuboCop
SonarQube
Cortex XSOAR
Crowdstrike
Cyber Kill Chain
IBM QRadar
Microsoft Defender
Microsoft Sentinel
MITRE ATT&CK
Shift-Left Security
NIST 800-171
PCI DSS
QA
Sentry
Appium
Applitools
Cypress
JMeter
k6
Locust
Playwright
Rest-Assured
Selenium
Postman
Other
Apex
Freshworks
React.js
Salesforce
Ember.js
ETL/ELT
MuleSoft
Salesforce Flow
Zendesk
Marketo
ServiceNow
Figma
A/B Testing
HubSpot
Jira
Google Workspace
Stack modernity
76/100
How modern this stack is, based on technology relevance, AI adoption and the share of legacy tools.
In-demand technologies
Freshworks
49 jobs
Required
$230k
Median
AWS
17 jobs
Required
$270k
+46% vs market
Rest API
14 jobs
Required
$187k
+95% vs market
AI Agents
12 jobs
Required
$241k
+9% vs market
CI/CD
11 jobs
Required
JavaScript
10 jobs
Required
$166k
+4% vs market
GCP
10 jobs
Required
Python
8 jobs
Required
$270k
+50% vs market
Salary medians are calculated from this company's open jobs and compared with the market.
Industry adoption
Python
22%
JavaScript
19%
CI/CD
19%
SQL
18%
AWS
17%
TypeScript
16%
Share of companies in the same industry that use each technology.
Stack changes
ETL/ELT
Aug 2026
ServiceNow
Aug 2026
GitLab
Aug 2026
IAM
Aug 2026
A/B Testing
Aug 2026
Time Series Forecasting
Aug 2026
Knowledge Graph
Aug 2026
Model Context Protocol
Aug 2026
Technologies recently added to or removed from this company's stack - a signal of tech migrations and new initiatives.
Jobgether
Emagine
Accenture
Weekday
Devoteam
Citi
Salary insights
Compensation ranges based on this company's open jobs
Median
$230k
Typical range
$105k – $298k
Open positions
15
15
Jobs
Senior
73.3%
Staff
13.3%
Architect
13.3%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Senior | 11 | $230k | $105k – $278k |
| Staff | 2 | $270k | $243k – $298k |
| Architect | 2 | $136k | $105k – $166k |
Highest paying role
Director Product Management, AI for EX
$298k
Normalized to USD per year
Growth
Hiring Momentum
77/100
Scaling fast
Open positions
51
9 opened / 12 closed in 30 days
Median time-to-fill
20 days
faster than 52% of the market
ATS activity
Every ~10 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Backend
21% ▼
Product
19% ▲
AI/ML
11% ▼
Security
6%
Executive
6% ▼
Data Science
5% ▼
Actively hiring for Product (+7 in 30 days)
Activity Timeline
Added Salesforce Flow to stack
Aug 2026
Added Snowflake to stack
Aug 2026
Added Marketo to stack
Aug 2026
Added Function Calling to stack
Aug 2026
Added PCI DSS to stack
Aug 2026
Added NIST 800-171 to stack
Aug 2026
Added Swift to stack
Aug 2026
Added State Management to stack
Aug 2026
Added ProGuard to stack
Aug 2026
Added Progressive Delivery to stack
Aug 2026
Added MVI to stack
Aug 2026
Added Maven to stack
Aug 2026
Jobs
≈ $30k – $62k per year (Estimated) • In office • Full-Time • 10+ years exp • Bengaluru
Apex
Salesforce Flow
Marketing
Freshworks
Salesforce
Apply
≈ $41k – $90k per year (Estimated) • In office • Full-Time • 10+ years exp • Bachelor's Degree • Chennai
Copilot
DevOps
AWS
CI/CD
GCP
Rest API
GitHub
Marketing
Freshworks
Apply
≈ $30k – $64k per year (Estimated) • In office • Full-Time • 12+ years exp • Bachelor's Degree • Chennai
JavaScript
Python
SQL
TypeScript
Apache Kafka
RabbitMQ
AI/ML
Claude
Claude Code
Copilot
Hallucination
LLM
Frontend
GraphQL
DevOps
AWS
Chaos Engineering
CI/CD
Datadog
Docker
GCP
GitHub Actions
GitLab CI
Grafana
Jenkins
Kubernetes
New Relic
Prometheus
Self-Healing
Shift-Left
GitHub
GitLab
Cybersecurity
GDPR
ISO 27001
Shift-Left Security
SOC 2
Marketing
Freshworks
QA
Appium
Applitools
Cypress
JMeter
k6
Locust
Playwright
Rest-Assured
Selenium
Apply
≈ $32k – $78k per year (Estimated) • Remote/Hybrid • Full-Time • 6+ years exp • Bachelor's Degree • Chennai
Freshworks
Apply
≈ $28k – $63k per year (Estimated) • In office • Full-Time • 4+ years exp • Chennai
AWS
IAM
Cybersecurity
GDPR
HIPAA
ISO 27001
OWASP Top 10
SOC 2
Marketing
Freshworks
Apply
≈ $28k – $73k per year (Estimated) • Remote/Hybrid • Full-Time • 6+ years exp • Bachelor's Degree • Chennai
Java
Ruby
Ruby on Rails
DevOps
AWS
Marketing
Freshworks
Apply
≈ $24k – $62k per year (Estimated) • Remote/Hybrid • Full-Time • 3+ years exp • Hyderabad
JavaScript
Ember.js
React.js
DevOps
AWS
CI/CD
GCP
Rest API
Marketing
Freshworks
Apply
≈ $32k – $78k per year (Estimated) • Remote/Hybrid • Full-Time • 6+ years exp • Bachelor's Degree • Hyderabad
Freshworks
Apply
≈ $34k – $73k per year (Estimated) • In office • Full-Time • Chennai
Freshworks
Apply
≈ $32k – $66k per year (Estimated) • In office • Full-Time • 8+ years exp • Chennai
Freshworks
Apply
≈ $28k – $66k per year (Estimated) • In office • Full-Time • 8+ years exp • Bachelor's Degree • Chennai
Java
Python
Scala
SQL
Databricks
AI/ML
AI Agents
DevOps
AWS
Azure
GCP
Analytics
ETL/ELT
Marketing
Freshworks
Apply
≈ $25k – $66k per year (Estimated) • In office • Full-Time • 8+ years exp • Chennai
Java
Kotlin
Swift
Node JS
JavaScript
Dart
Gradle
Maven
Kotlin
Dagger
Hilt
Kotlin Coroutines
OkHttp
Retrofit
Node JS
Commander.js
Databases
SQLite
Frontend
GraphQL
React.js
Mobile
Android SDK
Clean Architecture
Crashlytics
Firebase
Flutter
Jetpack Compose
Kotlin Multiplatform
MVI
MVVM
ProGuard
React Native
Room
State Management
WorkManager
DevOps
CI/CD
Progressive Delivery
Marketing
Freshworks
QA
Sentry
Apply
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