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Freshworks logo

Freshworks

freshworks.com • San Mateo • Bengaluru • Chennai • Paris • New York • Founded 2010
Actively hiring
Technical Support
Software
Customer Relationship Management (CRM)
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Overview

Learn about Freshworks' mission to transform business software. Discover how our customer-centric, AI-powered SaaS solutions help companies enhance customer and employee experiences.

Technologies

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Tech DNA
JavaScript
Python
Java
LangChain
Ruby on Rails
LangGraph
PostgreSQL
Pinecone
Weaviate
AWS
GCP
Azure
LLM
Claude
AI/ML
Python
SQL
C++
Rest API
AWS
CI/CD
LLM
GCP
RAG
Copilot
Vector
NLP
LangChain
AI Agents
Datadog
Incident Management
Kubernetes
PostgreSQL
Pinecone
Weaviate
Apache Kafka
Prompt Engineering
Hallucination
LangGraph
New Relic
Prometheus
AIOps
GitHub Actions
OpenTelemetry
Service Mesh
Terraform
Shift-Left
FAISS
AutoGen
LangSmith
Azure
Cortex
Splunk
Chaos Engineering
Docker
GitLab CI
Grafana
Jenkins
Self-Healing
Cassandra
DynamoDB
MongoDB
MS SQL
MySQL
SQLite
RabbitMQ
Hadoop
Spark
Transformers
LlamaIndex
CrewAI
Fine-tuning
Claude
Claude Code
Mobile
JavaScript
Java
TypeScript
Node JS
C#
Dart
Kotlin
Commander.js
Gradle
Kotlin Coroutines
OkHttp
Retrofit
Android SDK
Clean Architecture
Crashlytics
DataStore
Dependency Injection
Fastlane
Firebase
Firebase App Distribution
Flutter
Jetpack Compose
Material Design
MVP
MVVM
React Native
Repository Pattern
Room
ViewModel
WorkManager
Figma
Security
Ruby
Go
Ruby on Rails
ISO 27001
SOC 2
Shift-Left Security
RuboCop
SonarQube
Cortex XSOAR
Crowdstrike
Cyber Kill Chain
IBM QRadar
Microsoft Defender
Microsoft Sentinel
MITRE ATT&CK
NIST CSF
OWASP Top 10
GDPR
QA
JMeter
Playwright
Sentry
Appium
Applitools
Cypress
k6
Locust
Rest-Assured
Selenium
Postman
Other
Apex
Freshworks
GraphQL
React.js
Salesforce
MuleSoft
Ember.js
Zendesk
Jira
HubSpot
Stack modernity Cutting-edge AI adopter
78/100
How modern this stack is, based on technology relevance, AI adoption and the share of legacy tools.
In-demand technologies
Freshworks 39 jobs Required
$263k Median
Rest API 12 jobs Required
$187k +128% vs market
AWS 10 jobs Required
$270k +56% vs market
JavaScript 10 jobs Required
$166k +28% vs market
Python 9 jobs Required
$270k +63% vs market
CI/CD 8 jobs Required
LLM 7 jobs Required
$278k +40% vs market
GCP 6 jobs Required
Salary medians are calculated from this company's open jobs and compared with the market.
Industry adoption
Python
39%
JavaScript
38%
CI/CD
36%
SQL
34%
TypeScript
32%
AWS
30%
Share of companies in the same industry that use each technology.
Stack changes
Ember.js Aug 2026
Postman Aug 2026
Apex Aug 2026
Zendesk Aug 2026
MuleSoft Aug 2026
Shift-Left Security Aug 2026
Shift-Left Aug 2026
Self-Healing Aug 2026
Technologies recently added to or removed from this company's stack - a signal of tech migrations and new initiatives.
Similar stack
Emagine 100 shared technologies Weekday 93 shared technologies Jobgether 93 shared technologies Litera 89 shared technologies Capco 87 shared technologies Amazon 85 shared technologies

Salary insights

Compensation ranges based on this company's open jobs
Median
$263k
Typical range
$105k – $375k
Open positions
16
15 Jobs
Senior 13.3%
Staff 40%
Principal 13.3%
Architect 33.3%
Level Jobs Median Typical range
Senior 2 $310k $305k – $315k
Staff 6 $263k $208k – $290k
Principal 2 $228k $195k – $261k
Architect 5 $241k $105k – $375k
Highest paying role Vice President, Billing & Renewals $375k
Normalized to USD per year

Jobs

3+ year exp • Hyderabad
JavaScript
Ruby
SQL
Ruby on Rails
Frontend
Ember.js
React.js
DevOps
AWS
CI/CD
GCP
Rest API
Marketing
Freshworks
Apply

Solution Architect

 1 day ago
Full-Time • 10+ year exp • Chennai
JavaScript
Node JS
Rest API
Marketing
Freshworks
Apply
Full-Time • 4+ year exp • Bachelor's Degree • Hyderabad
TypeScript
CI/CD
Shift-Left
Cybersecurity
Shift-Left Security
Marketing
Freshworks
QA
JMeter
Playwright
Postman
Apply
Full-Time • 4+ year exp • Bachelor's Degree • Chennai
JavaScript
Python
Rest API
Marketing
Freshworks
Apply
Full-Time • 12+ year exp • Bachelor's Degree • Chennai
JavaScript
Python
SQL
TypeScript
Apache Kafka
RabbitMQ
AI/ML
Claude
Claude Code
Copilot
Hallucination
LLM
Frontend
GraphQL
DevOps
AWS
Chaos Engineering
CI/CD
Datadog
Docker
GCP
GitHub Actions
GitLab CI
Grafana
Jenkins
Kubernetes
New Relic
Prometheus
Self-Healing
Shift-Left
Cybersecurity
GDPR
ISO 27001
Shift-Left Security
SOC 2
Marketing
Freshworks
QA
Appium
Applitools
Cypress
JMeter
k6
Locust
Playwright
Rest-Assured
Selenium
Apply
Full-Time • 7+ year exp • Bachelor's Degree • Chennai
Apex
MuleSoft
DevOps
Rest API
Marketing
Freshworks
Salesforce
Zendesk
Apply
$116k – $166k per year • Equity • Full-Time • Master's Degree • San Mateo
JavaScript
Node JS
Rest API
Marketing
Freshworks
Apply
10+ year exp • Bachelor's Degree • Hyderabad
Ruby
Ruby on Rails
AI/ML
Copilot
DevOps
AWS
CI/CD
GCP
Rest API
Marketing
Freshworks
Apply
$211k – $261k per year • Remote/Hybrid • 12+ year exp • Bachelor's Degree
Freshworks
Apply
Full-Time • Bachelor's Degree • Chennai
JavaScript
Python
Rest API
Marketing
Freshworks
Apply
Full-Time • Bachelor's Degree • Chennai
JavaScript
Python
Rest API
Marketing
Freshworks
Apply
Remote/Hybrid • Contractor • Bachelor's Degree
Dart
Java
Kotlin
JavaScript
Gradle
Kotlin
Kotlin Coroutines
OkHttp
Retrofit
Databases
SQLite
Frontend
GraphQL
React.js
Mobile
Android SDK
Clean Architecture
Crashlytics
DataStore
Dependency Injection
Fastlane
Firebase
Firebase App Distribution
Flutter
Jetpack Compose
Material Design
MVP
MVVM
React Native
Repository Pattern
Room
ViewModel
WorkManager
DevOps
CI/CD
Datadog
GitHub Actions
Marketing
Freshworks
QA
Sentry
Apply
Full-Time • 5+ year exp • Bachelor's Degree • Bengaluru
AI Agents
Copilot
LLM
RAG
Marketing
Freshworks
Apply

Escalation Manager

 15 days ago
$85k – $105k per year • Equity • Full-Time • 15+ year exp • Bachelor's Degree • San Mateo
Incident Management
Marketing
Freshworks
Apply
$215k – $265k per year • Full-Time • 10+ year exp • San Mateo
Figma
Marketing
Freshworks
Apply
$235k – $290k per year • Full-Time • 10+ year exp • San Mateo
Freshworks
Apply

Staff Product Manager

 23 days ago
Full-Time • 12+ year exp • Bachelor's Degree • Bengaluru
AIOps
Incident Management
Marketing
Freshworks
Apply
Equity • Full-Time • Bachelor's Degree • Bengaluru
AIOps
Incident Management
Marketing
Freshworks
Apply

Manager - SOC

 26 days ago
Full-Time • Master's Degree • Chennai
Node JS
JavaScript
Commander.js
DevOps
AWS
Azure
Cortex
GCP
Splunk
Prometheus
Cybersecurity
Cortex XSOAR
Crowdstrike
Cyber Kill Chain
IBM QRadar
ISO 27001
Microsoft Defender
Microsoft Sentinel
MITRE ATT&CK
NIST CSF
Marketing
Freshworks
Apply
Equity • Full-Time • Bachelor's Degree • Bengaluru
Freshworks
Salesforce
Apply

Growth

Hiring Momentum
54/100
Stable
Open positions
41
7 opened / 1 closed in 30 days
Median time-to-fill
30 days
faster than 39% of the market
ATS activity
Every ~16 hours
Today
Hiring Dynamics 0%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Executive
24% ▼
Backend
22% ▲
Support
17% ▲
AI/ML
12% ▼
Product
10% ▲
Data Science
5% ▼
Actively hiring for Support (+7 in 30 days)
Activity Timeline
+3 jobs in a week Aug 2026
New location: Boston Aug 2026
New location: Hyderabad Aug 2026
New location: Hyderabad Aug 2026
New location: London Aug 2026
Added Ruby on Rails to stack Aug 2026
Added Fine-tuning to stack Aug 2026
Added CrewAI to stack Aug 2026
Added Terraform to stack Aug 2026
Added Service Mesh to stack Aug 2026
Added OpenTelemetry to stack Aug 2026
Added LangSmith to stack Aug 2026