Freshworks
Facts
as of Nov 14, 2026Freshworks is an American company founded in Chennai in 2010 that sells customer service, IT service management and sales software to small and mid-market businesses, deliberately competing on being simpler and cheaper to deploy than Salesforce and ServiceNow. Its argument is that most organisations buying enterprise service software use a fraction of it while paying for implementation consultants they cannot afford, and its products are designed to be configured by the team using them. Headquartered in San Mateo with its largest engineering base in Chennai and listed on Nasdaq, it now derives substantial growth from its IT service management line.
It is hiring: 104 open roles, 39 of them posted in the last 30 days. Its stated pay is 11% above the market estimate for the same roles.
- Headquarters
- San Mateo, United States
- Founded
- 2010
- Employees
- 1001-5000estimated range
- Revenue
- $838.8M2025 · annual revenue as filed with the SEC (XBRL)
- Legal entities
- 3 in 3 countries
- Listing
- NASDAQ: FRSH
- Open roles
- 104 in 12 citiesAlion job postings
- Official records
- Wikidata Q117782453LEI 254900ULRGCUEIK0K191
- Website
- freshworks.com
As of Nov 14, 2026, Alion lists 104 open roles at Freshworks. Freshworks is headquartered in San Mateo, United States. It was founded in 2010. The median pay stated in its open roles is $190k, across 55 postings that state pay.
What the registers and the postings say about this employer.
Hiring
All open roles →Hiring steadily, with new roles every week.
Sales is the largest family, 27 of open roles.
Pays 11% above the market estimate for the same roles.
Footprint
Hiring in 12 cities in 6 countries.
| Site | Type | Open roles | Hires most for | Engineering |
|---|---|---|---|---|
| San Mateo United States | Headquarters | 32 | Sales, Marketing, Solutions | 13% |
| Chennai India | Regional office | 14 | Solutions, Backend, Product | 36% |
| London United Kingdom | Sales office | 14 | Sales, Solutions, Marketing | 7% |
| Boston United States | Sales office | 13 | Sales, Marketing, Solutions | 0% |
| Bengaluru India | Regional office | 9 | Solutions, AI/ML, Leadership | 11% |
| Hyderabad India | Engineering / R&D | 4 | Backend, AI/ML | 100% |
| Berlin Germany | Sales office | 4 | Solutions, Management, Sales | 0% |
| Paris France | Sales office | 3 | Management, Marketing, Sales | 0% |
Peers
Compare →Ranked #6 by open roles among its 11 closest peers.
| # | Company | HQ | Open roles | Size | |
|---|---|---|---|---|---|
| 1 | Salesforce | San Francisco, United States | 1,388 | 5000+ | |
| 2 | Veeva Systems | Pleasanton, United States | 763 | 1001-5000 | |
| 3 | ServiceNow | Santa Clara, United States | 643 | 5000+ | |
| 4 | HubSpot | Cambridge, United States | 134 | 5000+ | |
| 5 | Zendesk | San Francisco, United States | 125 | 1001-5000 | |
| 6 | Freshworks | San Mateo, United States | 104 | 1001-5000 | |
| 7 | BMC Software | Houston, United States | 78 | 5000+ | |
| 8 | Sprinklr | New York, United States | 71 | 1001-5000 |
Financials
Revenue and money on record.
Tech stack
Full chapter →Technologies named in job postings at Freshworks over the last 12 months, by layer, with the share of postings for each.