Overview
News
Technologies
Salaries
Products
People
Growth
Jobs
Financials
Overview
Cresta is an American enterprise software company founded in 2017 out of the Stanford artificial intelligence laboratory that builds generative AI systems for customer contact centres. Its platform unites autonomous voice and chat agents, real-time guidance for human agents, automated quality assurance and conversation analytics on top of a company's own transcript history. Headquartered in San Francisco, it serves large telecommunications, financial services, retail and travel brands that run high-volume support and sales operations.
Technologies
Tech DNA
Python
Go
TypeScript
PyTorch
TensorFlow
React.js
PostgreSQL
ElasticSearch
ClickHouse
AWS
GCP
Azure
LLM
Claude
AI/ML
Python
SQL
C++
AI Agents
Vertex AI
AWS
CI/CD
LLM
GCP
Azure
RAG
Kubernetes
Prompt Engineering
PostgreSQL
Function Calling
GitOps
IAM
OpenAI
Amazon EKS
Amazon S3
ElasticSearch
Claude
Edge AI
Amazon EC2
cert-manager
CloudFormation
GitHub Actions
Helm
Kustomize
Terraform
Docker
GitHub
ClickHouse
PyTorch
TensorFlow
Cursor
Claude Code
Embeddings
NLP
Hugging Face
Datadog
Grafana
WebRTC
WebSockets
Replicate
Speech Recognition
Text-to-Speech
Context Engineering
OpenAI Codex
Model Context Protocol
Platform Engineering
Snowflake
Google BigQuery
NumPy
Pandas
Scikit-learn
Hadoop
Spark
Multimodal AI
AIOps
Git
AWS Lambda
Amazon Redshift
Security
Go
PowerShell
Bash
Temporal
FedRAMP
HIPAA
ISO 27001
PCI DSS
SOC 2
GDPR
Least Privilege
Crowdstrike
Okta
Frontend
TypeScript
JavaScript
Node JS
Figma
React.js
Angular
Vite
Webpack
Webflow
Adobe After Effects
Adobe Photoshop
Adobe Premiere Pro
Blender
Cinema 4D
DaVinci Resolve
Maya
Analytics
A/B Testing
Tableau
Power BI
Matplotlib
Seaborn
Other
Java
Apex
gRPC
Salesforce
Rest API
GraphQL
Cypress
Playwright
Linear
Slack
Zendesk
Twilio
AVFoundation
Google Workspace
HubSpot
GA4
Google Ads
LinkedIn Ads
Stack modernity
79/100
How modern this stack is, based on technology relevance, AI adoption and the share of legacy tools.
In-demand technologies
Vertex AI
51 job
Required
$218k
+18% vs market
AI Agents
51 job
Required
$218k
-2% vs market
Python
25 jobs
Required
$205k
+14% vs market
Go
21 job
Required
$235k
+15% vs market
AWS
18 jobs
Required
$270k
+46% vs market
CI/CD
18 jobs
Required
$253k
+58% vs market
GCP
17 jobs
Required
$270k
+42% vs market
LLM
17 jobs
Required
$205k
+3% vs market
Salary medians are calculated from this company's open jobs and compared with the market.
Industry adoption
Python
22%
JavaScript
19%
CI/CD
18%
SQL
17%
AWS
17%
TypeScript
16%
Share of companies in the same industry that use each technology.
Stack changes
Model Context Protocol
Aug 2026
Temporal
Aug 2026
OpenAI Codex
Aug 2026
Edge AI
Aug 2026
Context Engineering
Aug 2026
A/B Testing
Aug 2026
IAM
Aug 2026
GitHub
Aug 2026
Technologies recently added to or removed from this company's stack - a signal of tech migrations and new initiatives.
Jobgether
Emagine
Weekday
Accenture
Adobe
Booz Allen Hamilton
Salary insights
Compensation ranges based on this company's open jobs
Median
$218k
Typical range
$72k – $300k
Open positions
18
16
Jobs
Intern
25%
Junior
6.3%
Middle
12.5%
Senior
43.8%
Staff
12.5%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Intern | 4 | $86k | $72k – $140k |
| Junior | 1 | $170k | $170k |
| Middle | 2 | $205k | $205k |
| Senior | 7 | $270k | $175k – $280k |
| Staff | 2 | $285k | $270k – $300k |
Highest paying role
Staff Machine Learning Engineer
$300k
Normalized to USD per year
Products
Cresta Director
Director is the coaching and performance layer that turns conversation data into targeted agent development plans. It tracks whether coaching actually changes outcomes over time.
cresta.com
Cresta Opera
Opera is the no-code environment where operations teams configure agents, workflows and guardrails. It lets business users adjust behaviour without engineering involvement.
cresta.com
Cresta Conversation Intelligence
Conversation Intelligence scores every interaction rather than a sampled few, surfacing coaching opportunities and compliance risk. Managers see which behaviours actually correlate with resolved calls and closed sales.
cresta.com
Cresta Virtual Agent
The Virtual Agent handles voice and chat conversations end to end without a human in the loop. It is built on the same models and knowledge base that guide the company's human agents.
cresta.com
Cresta Agent Assist
Agent Assist listens to a live conversation and suggests the next best response, knowledge article or offer in real time. It shortens handling time and keeps newer agents close to the behaviour of top performers.
cresta.com
People
Ping Wu
Chief Executive Officer
Ping Wu became chief executive of Cresta in 2023 after leading its product organisation. He previously built Google Cloud's Contact Center AI product.
Sebastian Thrun
Co-Founder & Chairman
Sebastian Thrun co-founded Cresta and chairs its board. He founded Google X and Udacity and led the team that built Google's first self-driving car.
Tim Shi
Co-Founder & Chief Technology Officer
Tim Shi co-founded Cresta and leads its research and engineering organisation. He was an early member of the technical staff at OpenAI.
Zayd Enam
Co-Founder & Executive Chairman
Zayd Enam co-founded Cresta during his artificial intelligence doctorate at Stanford University and led it as chief executive through its first years. He now serves as executive chairman.
Growth
Hiring Momentum
62/100
Growing
Open positions
51
0 opened / 2 closed in 30 days
Median time-to-fill
144 days
faster than 10% of the market
ATS activity
Every ~10 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
AI/ML
20% ▲
Backend
20% ▼
Frontend
10% ▲
Executive
10% ▼
Product
10% ▼
Support
10% ▼
Activity Timeline
Added Platform Engineering to stack
Aug 2026
Added Webpack to stack
Aug 2026
Added Vite to stack
Aug 2026
Added Node JS to stack
Aug 2026
Added GraphQL to stack
Aug 2026
New location: San Francisco
Aug 2026
New location: San Francisco
Jul 2026
Jobs
$190k – $270k per year • Remote • 5+ years exp
AI Agents
Vertex AI
Apply
$170k – $280k per year • Remote • 5+ years exp
AI Agents
LLM
Vertex AI
Apply
$160k – $205k per year • Remote • 3+ years exp
Python
AI Agents
LLM
Vertex AI
Marketing
Salesforce
Apply
Senior Windows Native Application Engineer (Screen Recording)
Verified live · 3 hours ago 12 days agoRemote • 6+ years exp • Bachelor's Degree • Toronto
AI Agents
Vertex AI
DevOps
WebRTC
Platform Engineering
Apply
Remote • 5+ years exp
Go
Python
PostgreSQL
AI/ML
AI Agents
Vertex AI
DevOps
Amazon EC2
Amazon EKS
AWS
Azure
cert-manager
CI/CD
CloudFormation
GCP
GitHub Actions
GitOps
Helm
Kubernetes
Kustomize
Terraform
Amazon S3
GitHub
IAM
Apply
≈ $80k – $164k per year (Estimated) • Remote • 5+ years exp
Go
Python
PostgreSQL
AI/ML
AI Agents
Vertex AI
DevOps
Amazon EC2
Amazon EKS
AWS
Azure
cert-manager
CI/CD
CloudFormation
GCP
GitHub Actions
GitOps
Helm
Kubernetes
Kustomize
Terraform
Amazon S3
GitHub
IAM
Apply
≈ $44k – $146k per year (Estimated) • Remote • 2+ years exp
AI Agents
Prompt Engineering
Vertex AI
Apply
≈ $71k – $163k per year (Estimated) • In office • 5+ years exp • Berlin
AI Agents
Claude
Claude Code
Cursor
Vertex AI
Model Context Protocol
DevOps
IAM
Design
Figma
Apply
≈ $42k – $138k per year (Estimated) • Remote • 2+ years exp
AI Agents
Prompt Engineering
Vertex AI
Apply
$160k – $205k per year • Remote • 3+ years exp
Python
AI Agents
LLM
Vertex AI
Marketing
Salesforce
Apply
≈ $99k – $239k per year (Estimated) • Remote • 5+ years exp
Go
JavaScript
Node JS
TypeScript
AI Agents
LLM
Vertex AI
Frontend
GraphQL
React.js
Vite
Webpack
DevOps
CI/CD
Rest API
WebSockets
Apply
≈ $114k – $250k per year (Estimated) • Remote • Full-Time • 3+ years exp • Bachelor's Degree
Go
Python
AI Agents
Function Calling
Prompt Engineering
RAG
Vertex AI
DevOps
AWS
Azure
CI/CD
GCP
Analytics
A/B Testing
Apply
Show more jobs
Financials
Total raised
$276M
Latest round
Series D
Funding rounds
4
Investors
4
Funding rounds
| Round | Announced | Amount | Valuation |
|---|---|---|---|
| Series D | 2024 | $125M | $1.6B |
| Series C | 2022 | $80M | $1.6B |
| Series B | 2020 | $50M | — |
| Series A | 2020 | $21M | — |
Key Investors
Tiger Global Management
Tiger Global Management joined Cresta's growth financings. The firm is a large crossover investor in software companies.
tigerglobal.com
Andreessen Horowitz
Andreessen Horowitz led Cresta's Series C at a valuation above one and a half billion dollars. The firm invests heavily in applied AI for enterprise workflows.
a16z.com
Sequoia Capital
Sequoia Capital led Cresta's Series B financing. It has continued to support the company through later rounds.
sequoiacap.com
Greylock Partners
Greylock Partners led Cresta's Series A round in 2020. The firm invests in enterprise software from seed through growth.
greylock.com