Overview
News
Technologies
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Overview
Genesys is a global leader in cloud customer experience and contact center solutions that help businesses orchestrate personalized customer interactions. Through its AI-powered cloud platform, Genesys Cloud CX, the company unifies voice, digital channels, and workforce engagement into a single workspace. Headquartered in Menlo Park, California, it enables thousands of organizations across the world to optimize customer service, increase agent productivity, and drive brand loyalty.
Technologies
Tech DNA
Python
JavaScript
TypeScript
LangChain
Spring Boot
Flink
DynamoDB
ElasticSearch
Druid
AWS
Azure
GCP
LLM
Claude
ChatGPT
AI/ML
Python
SQL
Scala
AI Agents
AWS
CI/CD
Azure
DynamoDB
LLM
GCP
RAG
Function Calling
AWS Lambda
IAM
Amazon Kinesis
Copilot
Prompt Engineering
LLM Guardrails
Amazon S3
Spark
Claude
OpenAI
Incident Management
Vector
Terraform
Amazon EC2
Amazon CloudWatch
Amazon ECS
NLP
Pandas
Fine-tuning
Model Context Protocol
AWS Bedrock
LangChain
A2A
CloudFormation
AIOps
Kubernetes
Jenkins
Flink
PyTorch
TensorFlow
ChatGPT
AutoGen
Google AI Studio
Feature Store
LLM Evaluation
Anthropic
OpenTelemetry
Progressive Delivery
SLI/SLO/SLA
Amazon EKS
Platform Engineering
Git
Gitflow
API Gateway
GitHub
Amazon EventBridge
Together AI
vLLM
Anomaly Detection
CrewAI
Semantic Kernel
Hadoop
Time Series Forecasting
Vertex AI
Mistral
Hugging Face
Human-in-the-Loop
Red Teaming
New Relic
PagerDuty
Self-Healing
Hyper-V
VMWare
Service Mesh
Ansible
Ubuntu
FinOps
WebRTC
ElasticSearch
Druid
FAISS
Pinecone
Weaviate
Redis
Speech Recognition
Cursor
Airflow
Kubeflow
Semantic Search
Semantic Search
Edge AI
Metaflow
Datadog
AWS Fargate
Docker
Kibana
Honeycomb
AWS CDK
Cortex
Prometheus
AWS Step Functions
Databricks
Snowflake
Amazon Aurora
Backend
Java
Node JS
C#
PHP
Rest API
Apache Kafka
Spring Boot
.NET
Nest.JS
gRPC
RabbitMQ
Resilience4j
Testcontainers
Composer
GraphQL
Frontend
TypeScript
Angular
React.js
Svelte
Vue.js
Figma
Security
JavaScript
PowerShell
Go
C
GDPR
HIPAA
Least Privilege
Sumo Logic
Wireshark
Okta
Microsoft Entra ID
OWASP Top 10
CIS Benchmarks
PCI DSS
Zero Trust
GCC
ISO 27001
SOC 2
FedRAMP
NIST 800-53
Other
Apex
Jira
ServiceNow
Salesforce
Power BI
Tableau
Confluence
Push Notifications
TestNG
Zendesk
Power Automate
Lightning Web Components
ETL/ELT
Dependency Injection
Playwright
Microsoft Project
Smartsheet
Stack modernity
80/100
How modern this stack is, based on technology relevance, AI adoption and the share of legacy tools.
In-demand technologies
AI Agents
59 jobs
Required
AWS
33 jobs
Required
CI/CD
24 jobs
Required
Python
19 jobs
Required
JavaScript
13 jobs
Required
Rest API
12 jobs
Required
Azure
12 jobs
Required
DynamoDB
11 jobs
Required
Salary medians are calculated from this company's open jobs and compared with the market.
Industry adoption
Python
22%
JavaScript
19%
CI/CD
18%
AWS
18%
SQL
17%
TypeScript
16%
Share of companies in the same industry that use each technology.
Stack changes
Power Automate
Aug 2026
OpenAI
Aug 2026
Anthropic
Aug 2026
Red Teaming
Aug 2026
Metaflow
Aug 2026
AWS Step Functions
Aug 2026
Amazon EventBridge
Aug 2026
Human-in-the-Loop
Aug 2026
Technologies recently added to or removed from this company's stack - a signal of tech migrations and new initiatives.
Jobgether
Accenture
Booz Allen Hamilton
Weekday
Devoteam
Emagine
Growth
Hiring Momentum
90/100
Scaling fast
Open positions
59
22 opened / 17 closed in 30 days
Median time-to-fill
7 days
faster than 73% of the market
ATS activity
Every ~15 hours
08/31/2026
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Backend
22% ▼
Product
15% ▼
Analytics
9% ▲
AI/ML
8% ▲
Executive
6% ▲
Support
6%
Actively hiring for Backend (+12 in 30 days)
Activity Timeline
New location: Szeged
Aug 2026
New location: Tokyo
Aug 2026
New location: Hungary
Aug 2026
Added WebRTC to stack
Aug 2026
Added Vue.js to stack
Aug 2026
Added Svelte to stack
Aug 2026
Added Nest.JS to stack
Aug 2026
Added Redis to stack
Aug 2026
Added Weaviate to stack
Aug 2026
Added Pinecone to stack
Aug 2026
Added Mistral to stack
Aug 2026
Added Function Calling to stack
Aug 2026
Jobs
≈ $23k – $58k per year (Estimated) • In office • Full-Time • 3+ years exp • Chennai • Bengaluru • Hyderabad
JavaScript
Python
Copilot
AI Agents
DevOps
CI/CD
Platform Engineering
Rest API
Terraform
Management
ServiceNow
Apply
≈ $125k – $249k per year (Estimated) • Remote/Hybrid • Full-Time • 8+ years exp • Bachelor's Degree • United States
Apex
JavaScript
Node JS
Nest.JS
Databases
Apache Kafka
AI/ML
AI Agents
Frontend
React.js
Svelte
Vue.js
DevOps
AWS
CI/CD
Rest API
WebRTC
Amazon Kinesis
Management
ServiceNow
Marketing
Salesforce
Zendesk
Apply
≈ $76k – $163k per year (Estimated) • In office • Full-Time • 4+ years exp • Galway
Java
Python
FAISS
Pinecone
Weaviate
AI/ML
AWS Bedrock
Claude
Fine-tuning
Function Calling
LangChain
LLM
Mistral
Prompt Engineering
PyTorch
RAG
TensorFlow
AI Agents
OpenAI
DevOps
AWS
Vector
Apply
Vice President, Global Strategic Experiences and Executive Programs
Verified live · 7 hours ago 5 days ago≈ $160k – $305k per year (Estimated) • Remote/Hybrid • Full-Time • 15+ years exp • Menlo Park • Durham • Indianapolis
AI Agents
Marketing
Salesforce
Apply
≈ $87k – $176k per year (Estimated) • Remote/Hybrid • Full-Time • 6+ years exp • Bachelor's Degree • United States
Python
SQL
Anomaly Detection
AI Agents
Anthropic
OpenAI
DevOps
AWS
Azure
FinOps
GCP
Analytics
Power BI
Tableau
Apply
≈ $71k – $142k per year (Estimated) • In office • Full-Time • 10+ years exp • United Kingdom
AI Agents
Apply
≈ $41k – $89k per year (Estimated) • In office • Full-Time • 12+ years exp • India
AI Agents
LLM Guardrails
DevOps
AWS
Azure
GCP
Apply
≈ $21k – $126k per year (Estimated) • In office • Full-Time • 3+ years exp • Bachelor's Degree • Galway
JavaScript
Python
TypeScript
AI Agents
Frontend
Angular
DevOps
AWS
CI/CD
Jenkins
Management
Jira
Apply
≈ $164k – $295k per year (Estimated) • Remote/Hybrid • Full-Time • 6+ years exp • New York
LLM
AI Agents
Apply
≈ $20k – $46k per year (Estimated) • In office • Full-Time • 5+ years exp • Bachelor's Degree • India
PowerShell
Python
AI Agents
AutoGen
Claude
Fine-tuning
LangChain
LLM
Prompt Engineering
RAG
OpenAI
Mobile
Push Notifications
DevOps
AIOps
AWS
Self-Healing
Ubuntu
Cybersecurity
CIS Benchmarks
GDPR
HIPAA
Microsoft Entra ID
Okta
PCI DSS
Zero Trust
Management
Power Automate
Apply
≈ $20k – $49k per year (Estimated) • In office • Full-Time • 5+ years exp • Chennai
AI Agents
DevOps
CI/CD
Rest API
GitHub
Management
Confluence
Jira
ServiceNow
Apply
≈ $15k – $44k per year (Estimated) • In office • Full-Time • 3+ years exp • Bachelor's Degree • India
C#
Java
PHP
Python
.NET
AI/ML
AI Agents
DevOps
AWS
Hyper-V
VMWare
Cybersecurity
Wireshark
Apply
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