Five9
five9.com
Actively hiring
AI Agents
Conversational AI
Contact Center Software
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Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials
How Five9 hires
Truth index
B 76/100
Median time to fill
76 days
Ghost roles
31%
Stale roles
0%
Reposted roles
0%
Five9 scores B on the Alion truth index (A is best, E worst), measured over 81 open roles re-checked against its own hiring board: 31% look like ghost listings, 0% have gone stale and 0% are the same role posted again. Its roles close in a median of 76 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Visa sponsorship
- United States · H-1B filings in 12 months: 14 · green card filings: 8
- United Kingdom · Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)
Overview
Five9 is an American company founded in 2001 that sells cloud contact centre software, and it was one of the first vendors to argue that call centre infrastructure belonged in a data centre it operated rather than in each customer's building. Its platform handles inbound and outbound voice, digital channels, workforce management and increasingly artificial intelligence agents that resolve interactions without a person, sold mainly to mid-market and enterprise service organisations. Headquartered in San Ramon, California and listed on Nasdaq, it competes with NICE, Genesys and the contact centre products bundled into larger communication suites.
News
The 2026 New Era of CX Awards: Winners Revealed
The 2026 New Era of CX Awards: Winners Revealed jhernandez Tue, 09/08/2026 - 10:30 Image img loading="lazy" src="https://www.f...
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Mastering the Art of the Prompt: How to Build, Test, and Optimize in Agent Assist
Mastering the Art of the Prompt: How to Build, Test, and Optimize in Agent Assist jhernandez Thu, 08/20/2026 - 09:11 Image img lo...
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Five9 Announces Inducement Award Under Nasdaq Listing Rule 5635(c)(4)
SAN RAMON, Calif., August 18, 2026--Five9, Inc. (Nasdaq: FIVN) ("Five9" or the "Company") today announced that on August 13, 2026, the Company granted a restricted stock unit award (the "RSU") covering 26,982 Shares to Sarah Bennett (the "Inducement Award
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Winning with Five9 in the Commercial and Mid-Market Space
Winning with Five9 in the Commercial and Mid-Market Space jhernandez Tue, 08/18/2026 - 10:50 di...
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Powering CX: Five9 and Level AI
Powering CX: Five9 and Level AI jhernandez Wed, 08/12/2026 - 08:50 This session features Level AI, and it's built for partners across LATAM and Canada who want to understand how our partnership and integrations can open new opportunities. What we'll cover
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Book a Meeting. Let's Elevate Your CX
Book a Meeting. Let's Elevate Your CX privera Thu, 07/30/2026 - 12:07 div cl...
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Beyond Monitoring & Coaching: Unlocking New Value From AQM
Beyond Monitoring & Coaching: Unlocking New Value From AQM jhernandez Thu, 07/30/2026 - 07:40 Image img loading="lazy" src="htt...
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Stopping Fraud Before It Stops You: How Financial Services Leaders Are Winning the Fight
Stopping Fraud Before It Stops You: How Financial Services Leaders Are Winning the Fight jhernandez Tue, 07/07/2026 - 07:19 Image img...
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No More Friction: Five9 Epic Fusion and the Future of Intelligent Patient Access
No More Friction: Five9 Epic Fusion and the Future of Intelligent Patient Access jhernandez Mon, 07/06/2026 - 10:29 Image img loading...
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Tech stack
Technologies named in job postings at Five9 over the last 12 months, by layer, with the share of postings for each.
Technologies in use
193
Postings analysed
106
Stack modernity
80/100AI adopter
Languages
Python35%
SQL23%
JavaScript18%
Java16%
Frameworks & libraries
React.js12%
Spring Boot8%
Vue.js7%
Angular5%
Databases
BigQuery9%
Google BigQuery9%
Redis7%
MS SQL3%
Cloud & platforms
GCP51%
Kubernetes37%
AWS34%
Linux25%
AI & ML
LLM14%
Claude10%
Gemini2%
ChatGPT1%
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Full Five9 tech stack
193 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$230k
Typical range
$72k – $512k
Open positions
37
36
Jobs
Junior
2.8%
Middle
5.6%
Senior
38.9%
Staff
2.8%
Architect
50%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Junior | 1 | $110k | $110k |
| Middle | 2 | $173k | $115k – $231k |
| Senior | 14 | $252k | $140k – $406k |
| Staff | 1 | $72k | $72k |
| Architect | 18 | $190k | $96k – $512k |
Highest paying role
Vice President, Data Science
$512k
Normalized to USD per year
All salaries at Five9
By role, level and city, against the market · 37 jobs with pay
Products
Outbound and Dialer
Predictive and compliance-managed outbound calling for collections and sales teams. American telemarketing regulation is strict enough that compliance features rather than dialling speed decide the purchase.
five9.com
Workforce Engagement Management
Forecasting, scheduling and quality management for contact centre staff. Scheduling accuracy is what determines whether a centre meets its service levels, so this module is usually bought alongside the core platform.
five9.com
Agent Assist
Real-time transcription, guidance and after-call summarisation for human agents. It is the least disruptive artificial intelligence product to sell, because it makes existing staff faster rather than replacing them.
five9.com
AI Agents
Voice and digital agents that resolve customer interactions autonomously. Pricing is moving toward outcomes rather than seats, which is a genuine threat to a business that has always been paid per agent licence.
five9.com
Intelligent CX Platform
The cloud contact centre covering routing, voice, digital channels and reporting. Selling it as a single platform rather than as components is what lets a mid-market buyer replace an on-premises system without running an integration project.
five9.com
People
Mike Burkland
Chairman and Chief Executive Officer
Mike Burkland led the company from 2008, took it public in 2014, and returned as chief executive in 2023 after a period as chairman. He drove the move of contact centre infrastructure to the cloud.
Bryan Lee
Chief Financial Officer
Bryan Lee leads finance and reports the subscription revenue and retention figures the market judges the company on. He joined after finance roles across enterprise software.
Benjamin Vesta
Executive Officer, Director
Michael Ary
Executive Officer, Director
Miles Hammond
Executive Officer, Director
Ben Vesta
Executive Officer, Director
Names and roles come from public filings, company registers and the company's own site. Is this you? Correct or remove · How we handle this data
Growth
Hiring Momentum
71/100
Growing
Open positions
81
13 opened / 45 closed in 30 days
Median time-to-fill
73 days
faster than 18% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
DevOps
14% ▼
AI/ML
10% ▼
Backend
8%
Leadership
8% ▲
Marketing
8% ▲
HR
7% ▼
Actively hiring for Marketing (+4 in 30 days)
Activity Timeline
New location: London
Oct 2026
New location: Portugal
Oct 2026
New location: Colombia
Oct 2026
New location: United Kingdom
Oct 2026
New location: United States
Oct 2026
Added Microsoft Project to stack
Oct 2026
Added Monday.com to stack
Sep 2026
Added Marketo to stack
Sep 2026
Added Google Ads to stack
Sep 2026
Added Asana to stack
Sep 2026
Added ChatGPT to stack
Sep 2026
Added Deepgram to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
14
Hiring now
8
Countries
7
Busiest office
San Ramon
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Headquarters
Builds here
Office with open vacancies
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San Ramon
United States
HQ
Your Privacy Choices
37 open roles 19 posted in 90 days 16% engineering 5% remote 10-50 est. staff $234k Avg Salary
hires for Sales, Marketing, DevOps
3001 Bishop Drive,
Bengaluru
India
Engineering / R&D
India
17 open roles 18 posted in 90 days 76% engineering 10-50 est. staff
hires for DevOps, Backend, AI/ML
Manila
Philippines
Support & operations
Manila, Philippines
10 open roles 5 posted in 90 days 30% engineering 1-10 est. staff
hires for DevOps, Finance, Management
Chennai
India
Support & operations
Chennai, India
6 open roles 12 posted in 90 days 50% engineering 10-50 est. staff
hires for DevOps, Product, Finance
Porto
Portugal
Support & operations
Portugal
6 open roles 8 posted in 90 days 83% engineering 10-50 est. staff
hires for DevOps, Backend, Frontend
San Francisco
United States
Support & operations
San Francisco, CA
6 open roles 5 posted in 90 days 17% engineering 1-10 est. staff $169k Avg Salary
hires for Sales, Marketing, AI/ML
Suite #1600,, San Francisco, CA 94104
Irving
United States
Support & operations
US
3 open roles 2 posted in 90 days 1-10 est. staff $287k Avg Salary
hires for HR, Management, Marketing
London
United Kingdom
Support & operations
UK
2 open roles 1 posted in 90 days 100% remote 1-10 est. staff
hires for Sales, Industrial Engineering
Munich
Germany
Regional office
Munich, Germany
Melbourne
Australia
Regional office
Australia
Dallas
United States
Regional office
Dallas, TX
5215 N. O'Connor Blvd.,
Ontario
United States
Regional office
Toronto, Canada
130 King Street West, Suite 1900,, Toronto, Ontario, M5X 1E3
Park
United States
Regional office
Bangalore, India
Jobs
≈ $33k – $58k per year (Estimated) • Hybrid • 7+ years exp • Bachelor's Degree • Bengaluru
JavaScript
SQL
Rest API
Apply
≈ $30k – $53k per year (Estimated) • Hybrid • 7+ years exp • Bachelor's Degree • Chennai
JavaScript
SQL
Rest API
Apply
≈ $31k – $83k per year (Estimated) • Hybrid • 8+ years exp • Bachelor's Degree • Bengaluru
Python
JavaScript
Java
PHP
SQL
Spring Boot
PHP
Laravel
Databases
MySQL
Redis
AI/ML
AI Agents
OpenAI
Frontend
Vue.js
React.js
DevOps
GCP
New Relic
Prometheus
Azure
CI/CD
AWS
Kubernetes
Grafana
Incident Management
Apply
≈ $21k – $45k per year (Estimated) • Hybrid • 6+ years exp • Bachelor's Degree • Bengaluru
Python
Bash
Terraform
Ansible
Helm
CI/CD
GitOps
Git
Kubernetes
Ubuntu
KVM
OpenStack
Linux
Management
ITIL
ITSM
Apply
≈ $100k – $256k per year (Estimated) • Remote (Colombia) • 7+ years exp • Bachelor's Degree • Colombia
CI/CD
GitLab
Management
Jira
Agile
Scrum
Apply
≈ $26k – $56k per year (Estimated) • Hybrid • 5+ years exp • Bachelor's Degree • Bengaluru
Python
LangGraph
LangChain
Fine-tuning
Prompt Engineering
Chain-of-Thought
AI Agents
OpenAI
Context Engineering
Multi-Agent Systems
Analytics
A/B Testing
Apply
Hybrid • 4+ years exp • Bachelor's Degree • Porto
Python
Google BigQuery
BigQuery
DevOps
Terraform
GCP
Azure
AWS
Kubernetes
IAM
Cybersecurity
Okta
SOC 2
GDPR
HIPAA
Least Privilege
Active Directory
Apply
≈ $37k – $84k per year (Estimated) • Hybrid • 7+ years exp • Porto
Python
Go
Java
Terraform
GCP
Helm
Istio
Azure
CI/CD
Jenkins
AWS
Kubernetes
Platform Engineering
Amazon EKS
Google GKE
Progressive Delivery
GitHub
GitLab
IAM
Linux
Management
Agile
Apply
≈ $34k – $78k per year (Estimated) • Hybrid • 3+ years exp • Bachelor's Degree • Porto
Java
SQL
Spring Boot
Spring Cloud
DevOps
GCP
Azure
CI/CD
AWS
Docker
Kubernetes
Apply
≈ $48k – $118k per year (Estimated) • Hybrid • 5+ years exp • Porto
Python
Terraform
GCP
Azure
CI/CD
AWS
Kubernetes
IAM
Cybersecurity
ISO 27001
Wiz
NIST CSF
Management
Jira
Apply
Hybrid • 5+ years exp • Porto
JavaScript
TypeScript
ChatGPT
LLM
OpenAI
Edge AI
Frontend
Redux
React.js
DevOps
GCP
Analytics
Looker
Management
Agile
Scrum
Apply
≈ $20k – $42k per year (Estimated) • Hybrid • 7+ years exp • Chennai
Python
Terraform
Ansible
GCP
Helm
Loki
VMWare
Prometheus
CI/CD
ArgoCD
AWS
Docker
Kubernetes
Ubuntu
Grafana
Google GKE
OpenStack
CentOS Stream
Alertmanager
Incident Management
GitLab
Linux
Apply
Financials
Est. Annual Revenue
$1.1B
2025
Total raised
$1.6M
Latest round
Venture - Series Unknown
Funding rounds
2
Revenue
+10% YoY
Estimate
Modelled from public signals, not audited accounts - read it as an order of magnitude.
| Year | Estimate | Low | High |
|---|---|---|---|
| 2016 | $162.1M | $162.1M | $162.1M |
| 2017 | $200.2M | $200.2M | $200.2M |
| 2018 | $257.7M | $257.7M | $257.7M |
| 2019 | $328M | $328M | $328M |
| 2020 | $434.9M | $434.9M | $434.9M |
| 2021 | $609.6M | $609.6M | $609.6M |
| 2022 | $778.8M | $778.8M | $778.8M |
| 2023 | $910.5M | $910.5M | $910.5M |
| 2024 | $1B | $1B | $1B |
| 2025 | $1.1B | $1.1B | $1.1B |