Zendesk
zendesk.com
Actively hiring
CRM Software
Customer Support & Help Desk Software
View 62 jobs
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Overview
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials
How Zendesk hires
Truth index
A 85/100
Median time to fill
27 days
Ghost roles
0%
Stale roles
59%
Reposted roles
0%
Zendesk scores A on the Alion truth index (A is best, E worst), measured over 29 open roles re-checked against its own hiring board: 0% look like ghost listings, 59% have gone stale and 0% are the same role posted again. Its roles close in a median of 27 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Visa sponsorship
- United Kingdom · Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)
Overview
Zendesk is a cloud-based software company specializing in customer service, CRM, and user engagement solutions. Headquartered in San Francisco, California, the company provides omnichannel support ticketing, live chat, customer analytics, and AI-powered help desk software for businesses worldwide. Serving clients from startups to large enterprises across nearly every major industry, the organization focuses on helping companies streamline customer communications and manage support operations.
Tech stack
Technologies named in job postings at Zendesk over the last 12 months, by layer, with the share of postings for each.
Technologies in use
151
Postings analysed
126
Stack modernity
82/100AI adopter
Languages
Python38%
JavaScript29%
SQL18%
Node JS15%
Frameworks & libraries
React.js13%
PyTorch4%
Streamlit3%
Metaflow3%
Databases
Snowflake21%
DynamoDB8%
MySQL6%
Redis4%
Cloud & platforms
AWS40%
Azure17%
GCP17%
Looker15%
AI & ML
LLM19%
ChatGPT9%
Claude5%
Gemini1%
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Full Zendesk tech stack
151 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$277k
Typical range
$160k – $510k
Open positions
39
39
Jobs
Junior
2.6%
Middle
7.7%
Senior
38.5%
Staff
25.6%
Principal
7.7%
Architect
17.9%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Junior | 1 | $167k | $167k |
| Middle | 3 | $166k | $160k – $344k |
| Senior | 15 | $235k | $174k – $480k |
| Staff | 10 | $289k | $200k – $510k |
| Principal | 3 | $275k | $275k – $277k |
| Architect | 7 | $330k | $300k – $433k |
Highest paying role
Enterprise Account Executive
$510k
Normalized to USD per year
All salaries at Zendesk
By role, level and city, against the market · 39 jobs with pay
Growth
Hiring Momentum
85/100
Scaling fast
Open positions
143
53 opened / 30 closed in 30 days
Median time-to-fill
28 days
faster than 43% of the market
ATS activity
Every ~11 hours
10/15/2026
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Sales
30% ▲
Solutions
15% ▲
Customer Success
10% ▲
Backend
5%
Product
5% ▼
AI/ML
4% ▼
Actively hiring for Sales (+25 in 30 days)
Activity Timeline
Added Git to stack
Oct 2026
New location: Manila
Oct 2026
New location: Philippines
Sep 2026
Added Google Sheets to stack
Sep 2026
Added Service Desk to stack
Sep 2026
Added Prometheus to stack
Sep 2026
Added PowerShell to stack
Sep 2026
Added PagerDuty to stack
Sep 2026
Added Commander.js to stack
Sep 2026
Added Freshdesk to stack
Sep 2026
Removed Windows from stack
Sep 2026
Added ITIL to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
21
Hiring now
21
Countries
15
Busiest office
San Francisco
Loading the map
Headquarters
Builds here
Office with open vacancies
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San Francisco
United States
HQ
US - SF Bay Area - Fully Flexible
20 open roles 25 posted in 90 days 15% engineering 200-500 est. staff $325k Avg Salary
hires for Sales, Marketing, Solutions
Austin
United States
Support & operations
US - Texas - Fully Flexible
23 open roles 28 posted in 90 days 17% engineering 200-500 est. staff $275k Avg Salary
hires for Sales, Leadership, Customer Success
Lisbon
Portugal
Sales office
Germany - All - Fully Flexible
16 open roles 17 posted in 90 days 13% engineering 200-500 est. staff
hires for Sales, AI/ML, Solutions
Madison
United States
Regional office
US - Madison - Office
13 open roles 18 posted in 90 days 31% engineering 200-500 est. staff $258k Avg Salary
hires for Leadership, Sales, Backend
Mexico City
Mexico
Support & operations
Mexico - Mexico City (State) - Fully Flexible
12 open roles 19 posted in 90 days 42% engineering 200-500 est. staff
hires for QA, Sales, Solutions
London
United Kingdom
Support & operations
Ireland - Dublin - Hybrid
12 open roles 15 posted in 90 days 8% engineering 50-200 est. staff
hires for Solutions, Customer Success, Backend
Singapore
Singapore
Sales office
Singapore - All - Fully Flexible
11 open roles 10 posted in 90 days 50-200 est. staff
hires for Sales, Solutions, Customer Success
Pune
India
Support & operations
India - Pune - Hybrid
10 open roles 15 posted in 90 days 50% engineering 200-500 est. staff
hires for Product, Backend, DevOps
Dublin
Ireland
Support & operations
Ireland - Dublin - Hybrid
10 open roles 10 posted in 90 days 20% engineering 50-200 est. staff
hires for Solutions, Sales, Customer Success
Berlin
Germany
Sales office
Germany - All - Fully Flexible
7 open roles 8 posted in 90 days 29% engineering 50-200 est. staff
hires for Design, Solutions, AI/ML
Melbourne
Australia
Sales office
Australia - Melbourne - Hybrid
5 open roles 4 posted in 90 days 20% engineering 50-200 est. staff
hires for Sales, AI/ML
New York
United States
Support & operations
US - North Carolina - Fully Flexible
5 open roles 7 posted in 90 days 40% engineering 50-200 est. staff $320k Avg Salary
hires for Leadership, Backend, Analytics
Kraków
Poland
Engineering / R&D
Poland - Krakow - Hybrid
4 open roles 3 posted in 90 days 75% engineering 10-50 est. staff $166k Avg Salary
hires for Backend, AI/ML, Sales
São Paulo
Brazil
Sales office
Brazil - Sao Paulo - Hybrid
4 open roles 4 posted in 90 days 10-50 est. staff
hires for Customer Success, Solutions
Tokyo
Japan
Regional office
Japan - Tokyo - Office
3 open roles 1 posted in 90 days 10-50 est. staff
hires for Solutions, Sales
Washington
United States
2 open roles 4 posted in 90 days 100% engineering 50-200 est. staff $279k Avg Salary
hires for Backend, Analytics
Montreal
Canada
US - Minnesota - Fully Flexible
2 open roles 3 posted in 90 days 50% engineering 10-50 est. staff $425k Avg Salary
hires for Data Science, Sales
Quebec
Canada
Canada - Quebec - Fully Flexible
2 open roles 2 posted in 90 days 10-50 est. staff $205k Avg Salary
hires for Product, Customer Success
Paris
France
France - Paris - Hybrid
1 open roles 1 posted in 90 days 100% engineering 10-50 est. staff
hires for Backend
Delhi
India
India - Delhi - Fully Flexible
1 open roles 1 posted in 90 days 10-50 est. staff
hires for Sales
Manila
Philippines
Philippines - Manila - Hybrid
1 open roles 1 posted in 90 days 10-50 est. staff
hires for Sales
Earlier presence
Bengaluru, India
Copenhagen, Denmark
Tallinn, Estonia
Jobs
$226k – $338k per year • Hybrid • Full-Time • 5+ years exp • PhD • San Francisco
ChatGPT
Model Context Protocol
NLP
Sentiment Analysis
DevOps
GCP
Azure
AWS
Management
ITSM
Apply
≈ $51k – $117k per year (Estimated) • Hybrid • Full-Time • 4+ years exp • Bachelor's Degree • Mexico City
SQL
Snowflake
Apply
≈ $137k – $353k per year (Estimated) • Hybrid • Full-Time • 5+ years exp • Melbourne
Python
LangChain
AI Agents
PyTorch
Hallucination
Braintrust
AWS Bedrock AgentCore
A2A
Human-in-the-Loop
LLM Guardrails
Tool Use
Apply
≈ $43k – $119k per year (Estimated) • Hybrid • Full-Time • 3+ years exp • Bachelor's Degree • Mexico City
Python
SQL
Copilot
Cursor
ChatGPT
Claude Code
Gemini
OpenAI
Anthropic
DevOps
Rest API
GCP
Azure
Git
AWS
Analytics
ETL/ELT
Apply
≈ $31k – $89k per year (Estimated) • Hybrid • Full-Time • 6+ years exp • Pune
Python
SQL
Anomaly Detection
DevOps
OpenTelemetry
Datadog
AWS
Self-Healing
Incident Management
SLI/SLO/SLA
Management
ITSM
Apply
≈ $85k – $178k per year (Estimated) • In office • Full-Time • 5+ years exp • Bachelor's Degree • Tokyo
Apply
≈ $112k – $208k per year (Estimated) • In office • Full-Time • 5+ years exp • Bachelor's Degree • Berlin • London • Lisbon
Apply
≈ $155k – $282k per year (Estimated) • Hybrid • Full-Time • 5+ years exp • PhD • London
ChatGPT
Model Context Protocol
NLP
Sentiment Analysis
DevOps
GCP
Azure
AWS
Management
ITSM
Apply
≈ $22k – $64k per year (Estimated) • Hybrid • Full-Time • 2+ years exp • Master's Degree • Mexico City
Python
JavaScript
Ruby
ChatGPT
DevOps
Incident Management
Management
Slack
Confluence
Apply
≈ $31k – $72k per year (Estimated) • In office • Full-Time • 8+ years exp • Bachelor's Degree • Pune
Python
JavaScript
Node JS
DynamoDB
AI/ML
AI Agents
AWS Bedrock
DevOps
CI/CD
AWS
Platform Engineering
AWS Lambda
Amazon S3
IAM
Amazon CloudWatch
API Gateway
Management
Agile
Apply
$110k – $164k per year • Hybrid • Full-Time • 3+ years exp • Bachelor's Degree • Kraków
Python
SQL
Snowflake
AI/ML
Copilot
Cursor
Claude Code
dbt
Fine-tuning
Embeddings
NLP
LLM
Machine Learning
Analytics
A/B Testing
Apply
≈ $151k – $276k per year (Estimated) • Hybrid • Full-Time • 7+ years exp • Bachelor's Degree • London • Dublin
Asana
Agile
Scrum
Apply