Freshworks
CRM Software · IT Service & Asset Management

Freshworks tech stack

Freshworks builds mostly with Python, JavaScript, Java, SQL. Its stack also includes AWS, GCP, LangChain, LangGraph. AWS is named in 37 of the 122 job postings Freshworks published in the last 12 months (30%). Counted by Alion from the job postings of Freshworks, updated Nov 12, 2026.

Source: Alion Coverage: the company's job postings of the last 12 months Nov 12, 2026
Technologies in use
214
Postings analysed
122
Open now
35
Modernity
82 /100
New in 6 months
8

What programming languages does Freshworks use?

Python is named in 19% of job postings at Freshworks, followed by JavaScript (18%), Java (16%), SQL (14%).

Python 23 19% required in 91% · 9 open now · since Jul 2026
JavaScript 22 18% required in 68% · 4 open now · since Jul 2026
Java 19 16% required in 100% · 7 open now · since Jul 2026
SQL 17 14% required in 76% · 2 open now · since Jun 2026
Node JS 8 7% required in 50% · 2 open now · since Jul 2026
TypeScript 7 6% required in 100% · 2 open now · since Jul 2026
Ruby 7 6% required in 71% · 1 open now · since May 2026
Dart 4 3% required in 100% · since Jul 2026
Show all (18)
Go4
Kotlin4
C++2
Scala2
Apex2
Swift2
C#1
Objective-C1
Rust1
PHP1

What frameworks and libraries does Freshworks use?

LangChain is named in 9% of job postings at Freshworks, followed by LangGraph (8%), React.js (7%), Ruby on Rails (4%).

LangChain 11 9% required in 73% · 7 open now · since Jun 2026
LangGraph 10 8% required in 90% · 7 open now · since Jun 2026
React.js 8 7% required in 100% · 1 open now · since Jul 2026
Ruby on Rails 5 4% required in 80% · since May 2026
FAISS 4 3% required in 100% · 4 open now · since Jul 2026
Flutter 4 3% required in 100% · since Jul 2026
Hadoop 4 3% required in 100% · since Jun 2026
OpenTelemetry 4 3% required in 100% · 4 open now · since Jul 2026
Show all (38)
React Native4
Ember.js3
Jetpack Compose3
LlamaIndex3
OkHttp3
Playwright3
Retrofit3
Room3
Spring Boot3
WorkManager3
Appium2
AutoGen2
Cypress2
DataStore2
Rest-Assured2
Selenium2
ViewModel2
Combine1
CrewAI1
Dagger1
Flink1
Hilt1
Keras1
Next.js1
PyTorch1
SwiftUI1
TensorFlow1
Transformers1
UIKit1
Kotlin Multiplatform1

What databases does Freshworks use?

Pinecone is named in 4% of job postings at Freshworks, followed by PostgreSQL (4%), Weaviate (4%), Snowflake (4%).

Pinecone 5 4% required in 100% · 4 open now · since Jul 2026
PostgreSQL 5 4% required in 100% · 4 open now · since Jul 2026
Weaviate 5 4% required in 100% · 4 open now · since Jul 2026
Snowflake 5 4% required in 40% · 2 open now · since Jun 2026
SQLite 4 3% required in 100% · since Jul 2026
Delta Lake 4 3% required in 25% · 1 open now · since Jun 2026
MySQL 2 2% required in 100% · since Jul 2026
ClickHouse 2 2% optional · 1 open now · since Sep 2026
Show all (19)
OpenSearch2
Amazon Redshift1
Apache Iceberg1
Core Data1
Google BigQuery1
MS SQL1
Realm1
Redis1
Cassandra1
DynamoDB1
MongoDB1

What cloud and platforms does Freshworks use?

AWS is named in 30% of job postings at Freshworks, followed by GCP (20%), GitHub (11%), Linux (9%).

AWS 37 30% required in 81% · 13 open now · since Jun 2026
GCP 24 20% required in 79% · 4 open now · since Jun 2026
GitHub 13 11% required in 77% · 1 open now · since Jun 2026
Linux 11 9% required in 100% · 5 open now · since Jul 2026
Apache Kafka 11 9% required in 82% · 5 open now · since Jun 2026
Kubernetes 10 8% required in 80% · 6 open now · since Jul 2026
Azure 10 8% required in 70% · 2 open now · since Jun 2026
Databricks 6 5% required in 67% · 1 open now · since Jun 2026
Show all (48)
Datadog6
GitHub Actions5
Windows5
Firebase4
LangSmith4
New Relic4
Tableau4
Crashlytics4
Sentry4
Android SDK3
OpenAI3
Spark3
Grafana3
Power BI3
Amazon Kinesis3
Applitools2
Figma2
GitLab2
GitLab CI2
Google AI Studio2
Looker2
RabbitMQ2
SIEM2
Splunk2
Unix2
API Gateway1
IBM QRadar1
Microsoft Sentinel1
PagerDuty1
Postman1
Snyk1
Sonatype Nexus IQ1

And 8 more, each named in fewer postings.

What developer tools does Freshworks use?

Copilot is named in 16% of job postings at Freshworks, followed by Rest API (16%), Model Context Protocol (8%), GraphQL (5%).

Copilot 19 16% required in 95% · 5 open now · since Jun 2026
Rest API 19 16% required in 79% · 5 open now · since May 2026
Model Context Protocol 10 8% required in 70% · 5 open now · since Jun 2026
GraphQL 6 5% required in 100% · since Jul 2026
A2A 5 4% required in 80% · 5 open now · since Jul 2026
Terraform 4 3% required in 100% · 3 open now · since Jul 2026
Docker 4 3% required in 75% · 1 open now · since Jul 2026
Prometheus 4 3% required in 75% · since Jul 2026
Show all (34)
Fastlane3
Gradle3
JMeter3
Jenkins3
Microsoft Excel3
Claude Code3
Firebase App Distribution2
Google ADK2
Locust2
k62
Apache HTTP Server1
Apache Tomcat1
CloudFormation1
CocoaPods1
Cortex1
Git1
Informatica1
Maven1
Nagios1
ProGuard1
SPM1
Salesforce Flow1
TPU1
WordPress1
Argo Workflows1
RuboCop1

What AI and ML technologies does Freshworks use?

LLM is named in 18% of job postings at Freshworks, followed by Claude (6%), ChatGPT (1%).

LLM 22 18% required in 91% · 13 open now · since Jun 2026
Claude 7 6% required in 86% · 2 open now · since Jun 2026
ChatGPT 1 1% optional · since Sep 2026

Which engineering practices does Freshworks ask for?

AI Agents is named in 30% of job postings at Freshworks, followed by CI/CD (25%), Machine Learning (18%), RAG (14%).

AI Agents 37 30% required in 95% · 16 open now · since Apr 2026
CI/CD 30 25% required in 97% · 6 open now · since Jun 2026
Machine Learning 22 18% required in 91% · 7 open now · since Jun 2026
RAG 17 14% required in 82% · 11 open now · since Jul 2026
Agentic Workflows 14 11% required in 86% · 10 open now · since Jul 2026
NLP 11 9% required in 64% · 1 open now · since Apr 2026
Incident Management 8 7% required in 100% · since Jul 2026
Function Calling 7 6% required in 100% · 3 open now · since Jun 2026
Show all (52)
Platform Engineering7
LLM Guardrails6
Multi-Agent Systems6
Prompt Engineering6
Hallucination5
Clean Architecture4
Knowledge Graph4
MVVM4
Service Mesh4
Structured Outputs4
Time Series4
IAM4
A/B Testing4
AIOps3
Chaos Engineering3
DHCP3
DNS3
Fine-tuning3
SLI/SLO/SLA3
TCP/IP3
FinOps3
Context Engineering2
Dependency Injection2
ETL/ELT2
LLMOps2
MVP2
Repository Pattern2
Self-Healing2
State Management2
Progressive Delivery2
Material Design2
Reinforcement Learning2

And 12 more, each named in fewer postings.

What other technologies does Freshworks use?

Kotlin Coroutines is named in 2% of job postings at Freshworks, followed by Swift Concurrency (1%).

Kotlin Coroutines 3 2% required in 100% · since Jul 2026
Swift Concurrency 1 1% required in 100% · since Aug 2026

What does each Freshworks team work with?

The technologies each team's postings require most often, with the number of postings that require them.

Backend

25 postings
Rest API14
AWS11
GCP10
Java8
Copilot7
GitHub6

Solutions

15 postings
Copilot4
LLM4
Linux3
Windows3
AWS2
Azure2

Marketing

15 postings
Copilot5
Model Context Protocol2

Product

11 postings
Linux2
Windows2

AI/ML

11 postings
LLM7
LangChain7
LangGraph6
Python6
AWS5
Java5

Leadership

9 postings
AWS2
Azure2
GCP2
Google AI Studio2

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How much does Freshworks pay by technology?

Median stated pay of the postings that name each technology, against the median of all Freshworks postings with stated pay: $230k across 41 postings.

TechnologyPostings with payMedianvs company median
LLM9$250k+9%
JavaScript7$237k+3%
Python5$261k+13%
LangChain5$261k+13%
LangGraph5$261k+13%

How is the Freshworks stack changing?

Read from the dates of the postings themselves: a technology is new when the first posting that names it appeared in the last six months, rising or falling when its share of postings moved between the last two quarters.

First appeared
Reinforcement LearningOct 2026
ClickHouseSep 2026
OpenSearchSep 2026
FigmaSep 2026
TableauSep 2026
SLI/SLO/SLASep 2026
Power BISep 2026
LookerSep 2026
Rising
Linux2% → 14%
Agentic Workflows6% → 15%
Copilot11% → 19%
Model Context Protocol4% → 11%
Windows0% → 7%
RAG11% → 16%
LLM Guardrails2% → 7%
Tableau0% → 5%
Falling
GitHub21% → 4%
Incident Management15% → 1%
Rest API23% → 10%
Prompt Engineering11% → 1%
JavaScript23% → 15%
Kubernetes13% → 5%
Hallucination9% → 1%
Node JS11% → 4%

How modern is the Freshworks stack?

Cutting-edge AI adopter 82/100

Freshworks scores 82 out of 100 (Cutting-edge). The score averages how current each technology in the stack is and adds weight for AI adoption. AI technologies in the stack: 3; legacy ones: 0.

How common is the Freshworks stack in its industry?

Share of the 565 companies in the same industries, whose stack Alion knows, that use each technology.

AWS38%
GCP24%
Python44%
JavaScript50%
LLM34%
Java21%
SQL43%
GitHub18%
Apache Kafka17%
LangChain11%

What sets Freshworks apart

Pinecone4%
Ruby on Rails4%
Weaviate4%
Crashlytics1%
Dart2%
Delta Lake2%
FAISS2%
Firebase2%
Flutter2%
Hadoop2%

Questions about the Freshworks tech stack

What programming languages does Freshworks use?

The languages named in Freshworks job postings are Python (19%), JavaScript (18%), Java (16%), SQL (14%), Node JS (7%), as a share of the 122 postings of the last 12 months.

Does Freshworks use LangChain?

Yes. LangChain is named in 11 of 122 job postings (9%) and required in 8 of them.

What cloud and platforms does Freshworks use?

The cloud and platforms named in Freshworks job postings are AWS (37), GCP (24), GitHub (13) (postings in brackets).

What skills do you need for a Backend job at Freshworks?

Backend postings at Freshworks most often require Rest API (14), AWS (11), GCP (10), Java (8), out of 25 postings in the last 12 months.

Is the Freshworks tech stack changing?

Yes. Reinforcement Learning, ClickHouse, OpenSearch, Figma first appeared in Freshworks job postings in the last six months.

How modern is the Freshworks tech stack?

Freshworks scores 82 out of 100 (Cutting-edge). The score averages how current each technology in the stack is and adds weight for AI adoption. AI technologies in the stack: 3; legacy ones: 0.

How does Alion know the Freshworks tech stack?

Alion reads every job posting Freshworks publishes and tags the technologies each one names. The figures on this page count the 122 postings of the last 12 months and were updated on Nov 12, 2026.

Method and citation

Alion reads every job posting the company publishes and tags the technologies each one names. Shares count the postings of the last 12 months, open and closed; the company's own products are counted apart. How we count

Alion, "Freshworks tech stack: 214 technologies from 122 job postings", as of Nov 12, 2026. https://alion.io/company/freshworks/technologies

Licence: CC BY-SA 4.0JSON