Freshworks competitors and alternatives
As of Nov 13, 2026, Alion lists 10 companies most like Freshworks: Zendesk, ServiceNow, Salesforce, DevRev, Gainsight, Veeva Systems, HubSpot, USU, Sprinklr and BMC Software.
- Freshworks itself has 105 open roles on Alion.
- Of them, Salesforce is hiring the most, with 1,388 open roles.
- DevRev has raised the most venture funding on record: $107.9M.
- Open roles at Gainsight rose the most: from 16 on Oct 12, 2026 to 21 now.
Freshworks and its competitors compared
Open roles are the postings Alion lists today; their change is shown only for career sites that state posting dates. Funding is the venture money on record. A dash means Alion holds no figure.
| Company | Open roles | Change | Raised | Last round | Employees | Headquarters | Main technologies | Hiring in |
|---|---|---|---|---|---|---|---|---|
Freshworks
This company
|
105 | – | – | – | 1001-5000 | San Mateo, United States | AI Agents, AWS, Rest API | United States, India, United Kingdom +4 more |
Zendesk
In common: Customer Support & Help Desk Software, CRM Software · Python, JavaScript, Java · headquarters in United States |
125 | – | – | – | 1001-5000 | San Francisco, United States | AWS, Python, JavaScript | United States, Portugal, India +16 more |
ServiceNow
In common: IT Service & Asset Management, Customer Support & Help Desk Software · Python, JavaScript, Java · headquarters in United States |
643 | – | $94M | Series B $52.5M2012 | 5000+ | Santa Clara, United States | AI Agents, Python, LLM | United States, India, Japan +27 more |
Salesforce
In common: CRM Software, Customer Support & Help Desk Software · Python, JavaScript, Java · headquarters in United States |
1,388 | – | – | – | 5000+ | San Francisco, United States | AI Agents, Agentforce, Apex | United States, Ireland, United Kingdom +36 more |
DevRev
In common: CRM Software, Customer Support & Help Desk Software · Python, JavaScript, Java · headquarters in United States |
38 | – | $107.9M | Venture round $100.8M2024 | 201-500 | Palo Alto, United States | AI Agents, Python, JavaScript | India, United States, Argentina +3 more |
Gainsight
In common: CRM Software, Customer Support & Help Desk Software · Python, JavaScript, Java · headquarters in United States |
21 | +31%since Oct 12, 2026 | $62.5M | Venture round $4M2021 | 201-500 | San Francisco, United States | AI Agents, CI/CD, Kubernetes | India, Poland, United States |
Veeva Systems
In common: CRM Software · Python, JavaScript, Java · headquarters in United States |
763 | -2%since Oct 12, 2026 | – | – | 1001-5000 | Pleasanton, United States | Veeva, Python, SQL | United States, United Kingdom, Germany +20 more |
HubSpot
In common: CRM Software, Customer Support & Help Desk Software · Java, SQL, Rest API · headquarters in United States |
134 | – | – | – | 5000+ | Cambridge, United States | Claude, Looker, SQL | Ireland, United States, Germany +11 more |
USU
In common: Customer Support & Help Desk Software, IT Service & Asset Management · Java, SQL, Rest API |
3 | – | – | – | – | Möglingen, Germany | AWS, Rest API, SQL | Czech Republic |
Sprinklr
In common: Customer Support & Help Desk Software · Python, JavaScript, Java · headquarters in United States |
71 | – | – | – | 1001-5000 | New York, United States | Bitcoin, Azure, AI Agents | India, United States, United Kingdom +10 more |
BMC Software
In common: IT Service & Asset Management · Python, JavaScript, Java · headquarters in United States |
78 | – | – | – | 5000+ | Houston, United States | C#, .NET, Python | United States, India, Poland +10 more |
How the list is made
The list comes from Alion's similar-companies engine, the same one AI agents query through the Alion MCP server. A company ranks higher when it shares more of Freshworks's industry segments and is less spread over others, when its job postings name the same technologies, when it is headquartered in the same country and when its size is close. The list is rebuilt every week.
How to cite this page
These figures are published under a free licence. You may reuse them, including commercially, as long as you credit Alion and link back to this page.
Alion, "Freshworks competitors and alternatives: 10 similar companies compared on hiring and funding", as of Nov 13, 2026. https://alion.io/company/freshworks/competitors