Thread Magic, Inc.
Machine Learning · Customer Support & Help Desk Software
Overview
Thread is the AI service desk platform for MSPs, combining chat, AI triage, automation, and client intelligence to deliver faster support and scale modern service delivery.
Key facts
As of Nov 13, 2026, Alion lists 5 open roles at Thread Magic, Inc. Thread Magic, Inc. is headquartered in Houston, United States.
- Open roles
- 5Its careers board, read on Nov 13, 2026
- Headquarters
- Houston, United StatesAlion company profile, updated Nov 12, 2026
- Visa sponsorship, United States
- 1 · H-1B filings in 12 monthsUS Department of Labor · latest filing May 28, 2026
Funding and backers
Hiring now
4
+2 posted in 30 days
Backers
2
Headline, Susquehanna Growth Equity
Momentum
20/100
hiring for its size
Last sign of life
this month
a posting or a news item
Backed byfrom the funds' portfolios and accelerator catalogs
Headline Investors in similar startupsfunds that back the companies most like this one
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Jobs
Remote (EU, Europe, European time zones hours) · Full-Time · 2+ years exp · New York
Model Context Protocol
Function Calling
AI Agents
LLM
Apply
≈ $105k – $200k per year (Estimated) · Remote (United States) · Full-Time · 6+ years exp · New York
AI Agents
LLM
Management
ITSM
Service Desk
Apply
Apply
Apply
Visa sponsorship
1
H-1B filings in 12 months
$183k
Median offered salary
5
Open roles in United States
Who they sponsor
Software developers
1
In the register as Thread Magic, Inc., Roslyn Heights, NY
Other sponsors in the same field
Salesforce 
ServiceNow 
Zendesk 
SAS Institute
See 5 open roles Alert me
US Department of Labor · latest filing May 28, 2026 · Visa details by country
Growth
Hiring Momentum
31/100
Slowing
Open positions
5
0 opened / 0 closed in 30 days
ATS activity
Every ~6 hours
Today
Hiring Dynamics
0%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Sales
40% ▲
Product
20% ▲
Design
20% ▲
Customer Success
20% ▲
Activity Timeline
Added Service Desk to stack
Oct 2026
Tech stack
Technologies named in job postings at Thread Magic, Inc. over the last 12 months, by layer, with the share of postings for each.
Technologies in use
4
Postings analysed
2
Stack modernity
85/100AI adopter
Developer tools
Model Context Protocol
AI & ML
LLM
Practices & domains
AI Agents
Function Calling
Sign in to see how your skills match this stack
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Connections
List
Graph
Found in company registers, site code, DNS and hiring. Each connection shows how sure we are and the evidence, with its source and date.
Shared investors
Susquehanna Growth EquityVia a fund
Click a company to open it. Dashed lines are likely connections. The second step of the network is part of the Pro plan.
Owner
Same company
Same group
Likely
Shared investors
Offices
Where the company hires and what each office is for
Cities
2
Hiring now
2
Countries
1
Busiest office
Houston
Loading the map
Headquarters
Builds here
Office with open vacancies
Tap a pin for the office
Houston
United States
HQ
Houston
3 open roles 3 posted in 90 days 67% remote
hires for Sales, Customer Success
New York
United States
New York
2 open roles 2 posted in 90 days 100% remote
hires for Product, Design
How to cite this page
Alion, "Thread Magic, Inc.: key facts", as of Nov 13, 2026. https://alion.io/company/getthread
These figures are published under a free licence. You may reuse them, including commercially, as long as you credit Alion and link back to this page. CC BY-SA 4.0