Girikon

A subscription in Salesforce starts out one way but doesn't always stay the same. The initial sale defines product, price, quantity, and period, but that's just the beginning of the commercial story; there are upgrades, quantity changes, and usage affecti

As businesses scale, aligning sales, support, product and engineering teams becomes increasingly challenging; since sales and support teams operate in Salesforce - whereas product and engineering teams use Jira for their workday activities. When these sys

Your organization may be employing Salesforce already for tracking its business data, including customers, operations, and suppliers. The question here is whether it can serve the purposes of data collection needed for climate reporting. Thus, what is the

There is hardly any business that utilizes a single application to manage different processes. However, the real problem isn't about using multiple systems; it's about integrating them with each other to ensure system coordination, while maintaining opera

For businesses most of the time, having data doesn't automatically mean clarity. This is because each department may have the same indicators but could have various interpretations. Sales might record bookings; Finance might recognize revenue, and Operati

Consider a software company, XYZ, selling to its customers across a wide range of industries. Every sales executive of the company's sales team specializes in a particular industry. The company's sales territory organizes territories by industry, with eac

Enterprise AI has changed the security boundary. A Salesforce agent can read CRM records, retrieve knowledge, invoke actions, and interact with external systems. That makes the prompt a potential control plane, not merely a conversational input. Prompt in

If you use CRM Analytics today, you've probably noticed that the conversation around Salesforce analytics is changing. With Tableau Next now entering the picture, a natural question follows: Is Salesforce moving away from CRMA, and if so, what does that m

Girikon.AI, a technology company building AI-powered SaaS solutions for customer engagement and business operations,has announced that its AI voice platform,GirikVoice, is now handling more than 100,000 calls daily, reflecting the growing demand for AI-po

Your loyalty program may be rewarding customers - but is it actually helping you manage loyalty at a scale? As the program scales up, businesses might need different earning schemes, customer levels, rewards, promotions, partner incentives, and a way to c