Lakeside Software
lakesidesoftware.com
Actively hiring
Observability & APM
IT Service & Asset Management
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Salaries
Products
People
Growth
Offices
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Financials
Funding and backers
Team
93
US Form 5500 (plan participants) · Dec 2025 · -29% in a year
Hiring now
5
open roles
Backers
1
Insight Partners
Momentum
15/100
in the news
Last sign of life
1 mo ago
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Jun 8
Recognition Lakeside Software Named a Leader in the 2026 Gartner Magic Quadrant for Digital Employee Experience Management Tools · lakesidesoftware.com
2025
Team shrank to 93 was 131 · US Form 5500 (plan participants)
Jul 29, 2025
New executive Lakeside Software Appoints Daniel Salinas as Chief Operating Officer, Strengthening Leadership in DEX and DEM Innovation · manilatimes.net
Aug 26, 2021
New executive Lakeside Software Names Michael Grossi as New CEO · PRNewswire
Jun 28, 2012
Launched Lakeside Software Introduces SysTrack MarketPlace · PRNewswire
Dec 1998
Website went live first capture in the Wayback Machine
Tractionpublic signals, read monthly
Web presence
top 0.04%
of 133.2M domains by links, Common Crawl
Backed byfrom the funds' portfolios and accelerator catalogs
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How Lakeside Software hires
Truth index
B 75/100
Ghost roles
0%
Stale roles
100%
Reposted roles
0%
Lakeside Software scores B on the Alion truth index (A is best, E worst), measured over 4 open roles re-checked against its own hiring board: 0% look like ghost listings, 100% have gone stale and 0% are the same role posted again. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Connections
List
Graph
Found in company registers, site code, DNS and hiring. Each connection shows how sure we are and the evidence, with its source and date.
Shared investors
Insight PartnersVia a fund
811 portfolio companies
Click a company to open it. Dashed lines are likely connections. The second step of the network is part of the Pro plan.
Owner
Same company
Same group
Likely
News
The State of DEX Platforms: What to Look for in a Mature Market
The key questions to ask before you make a decision. What a difference a few years make in the DEX platform market. When I went to previous conferences, I would meet with customers and answer questions about what a Digital Employee Experience (DEX) platfo
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Report
The AI-Powered Help Desk Has a Bloat Problem
The hype cycle surrounding generative AI in IT Service Management (ITSM) has focused heavily on the promise of the autonomous service desk. The prevailing narrative suggests that if organizations simply feed enough historical tickets and knowledge base ar
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Report
SRE for EUC: Endpoint Reliability as the "Last Mile" of Site Resilience
Over the past two decades, the global enterprise technology ecosystem has undergone a profound structural and operational transformation. Driven by the imperative to deliver highly available, hyper-scalable, and deeply resilient digital services, organiza
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Report
Confidently, Elegantly Wrong: How AI is Disrupting IT
The Needle, the Haystack, and the Cognitive Tax of AI I saw a demo a few weeks ago where a self-service AI-powered helpdesk chatbot was given a laptop connectivity issue to diagnose. The vendor had put it in verbose mode to show off all the work the agent
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Report
Managing Microsoft Windows Production PCA Certificate Expiration Before the October 2026 Deadline
A guide to the Windows Secure Boot certificate transition: what changes on October 19 and how to prepare your fleet. Some of us are probably a little tired of hearing about the multiple Secure Boot certificate expirations this year. But if there's one wor
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Report
From Tickets to Outcomes: What Four Practitioners Told Us About the Present and Future of DEX, ITSM, and SRE
About twenty minutes into our webinar on outcome-led service desk, my power went out. I came back online to report that my own digital employee experience had deteriorated considerably. It got a laugh, and it made the point better than any slide could hav
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Report
Why SRE is Becoming a Prerequisite for the DEX Job Function
While DEX traditionally lived in the realm of End-User Computing (EUC) and IT support-focused on device health, software deployment, and helpdesk tickets-the increasing complexity of the modern workplace is forcing a shift. As companies rely more on distr
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Report
Lakeside Software Named a Leader in the 2026 Gartner Magic Quadrant for Digital Employee Experience Management Tools
Recognized for Completeness of Vision and Ability to Execute We are excited to share that Lakeside Software has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Digital Employee Experience Management Tools. When our founder and CEO, Mike
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Report
From Mainframes to Marketplaces: The Evolution of Enterprise IT Procurement
I started my career at the tail end of the mainframe era (IBM ES/9000, OS/390, MVS, DB2, etc.) and I have been fortunate to watch enterprise IT procurement reinvent itself a few times since. I am not going to suggest modern IT purchasing is sexy and excit
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Report
Lakeside Software and Intel: Monitoring Emerging PC Health Issues to Improve DEX with SysTrack and Intel Device IQ
Now Intel vPro Certified, SysTrack not only runs efficiently on Intel hardware, but with the help of Device IQ, it surfaces silicon-level telemetry to uncover hidden performance degradation before employees experience slowdowns "Proactive IT" (resolving i
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Tech stack
Technologies named in job postings at Lakeside Software over the last 12 months, by layer, with the share of postings for each.
Technologies in use
8
Postings analysed
3
Stack modernity
72/100
Cloud & platforms
VMWare
Azure
Linux
Microsoft Entra ID
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Full Lakeside Software tech stack
8 technologies · by team · pay by technology · changes · similar stacks
Growth
Hiring Momentum
63/100
Growing
Open positions
5
0 opened / 0 closed in 30 days
ATS activity
Every ~8 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Product
100% ▼
Activity Timeline
New location: United Kingdom
Sep 2026
Added Windows to stack
Sep 2026
Added SIEM to stack
Sep 2026
Added Linux to stack
Sep 2026
Added ITIL to stack
Sep 2026
Added ITSM to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
4
Hiring now
1
Countries
1
Busiest office
Ann Arbor
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Headquarters
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Ann Arbor
United States
HQ
Ann Arbor, MI
2 open roles 1 posted in 90 days 50% remote 50-200 est. staff
hires for Product, Sales
201 South Main Street, Ann Arbor, Michigan 48104
Boston
United States
Regional office
Boston, MA
2 Oliver Street, Boston, MA 02109
London
United States
Regional office
London
17, St Helen's Place,, London, EC3A 6DQ
Atlanta
United States
Regional office
Atlanta, GA
3490 Piedmont Road, #210, Atlanta, GA 30305
Jobs
≈ $140k – $249k per year (Estimated) · Remote (United States) · Full-Time · Ann Arbor
ITSM
Apply
Remote (India) · Full-Time
Azure
Linux
Windows
Cybersecurity
Snyk
Nessus
ISO 27001
SOC 2
Least Privilege
Microsoft Entra ID
SIEM
Management
ITIL
Apply